Chris Cronin, CISA

Information Technology Consultant at The Echelon Group LLC
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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PJ Enix

I had the pleasure of working with Chris Cronin for several years. He is a hard worker who is respected by his managers, peers, and direct reports. As a manager Chris is very professional, extremely competent, and caring. He knows when to offer guidance, makes himself available when needed, and stands behind his people. He is energetic and always positive. Chris is a great example of keeping an eye on the people side of a project while managing to the client and business goals!

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Credentials

  • Certified Information Systems Auditor (CISA)
    ISACA
    Apr, 2023
    - Oct, 2024
  • Certified Information Systems Auditor® (CISA)
    ISACA
    Apr, 2023
    - Oct, 2024

Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Information Technology Consultant
      • Mar 2020 - Oct 2021

      Partnering with company VP Information Technology, COO, President, and Operations Management providing IT and GRC support for Direct-to-Consumer and Business-to-Business call center operations. Conduct business-critical Information Security/GRC audits and assessments using expert understanding of information security best practices, policies, and regulatory standards in support of clients in Financial, Healthcare, Retail, Technology, and Communication sectors ensuring compliance with client contractual requirements and regulatory compliance. Created Work-At-Home infrastructure, access, and asset management by implementing detailed policy and process documentation, asset, and user access management (logical and physical) resulting in the successful transition supporting a remote workforce. Configure secured desktop builds for new and existing employees. Provided 24/7 incent response providing remote and on-site support to achieve maximum system availability. Engaged in the development and reviews of IT policies and procedures to establish and maintain organizational standards, guidelines, security certifications, and compliance activities. Show less

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Information Security Analyst
      • Jan 2015 - Oct 2019

      Led and managed multiple, contractually mandated annual client-specific Information Security audits to ensure compliance with client information security and privacy requirements by organizing project teams consisting of HR, ER, Training, Client Development, Client Operations, remote site IT support, Enterprise Endpoint support, voice recording and screen capture support, database, server, network, SOC, Information Security, BCP, Incident Response and Service desk department representatives resulting in the successful support and completion of all client compliance assessment requirements ensuring continued compliance with and exceeding client expectations and ensuring positive business relationships. Provide on-site auditing support by traveling to domestic and international call centers and data centers in support of PCI DSS, SOC I and SOC II, HIPPA and HITRUST CSF, NIST SP 800-53, SOX, GDPR, and ISO 2700 series regulatory compliance and client security audits successfully certifying company compliance with regulatory and client specific security standards. Managed security questionnaires (SIG and SIG Lite), responsible for audit response, evidence and artifacs. Coordinated audit findings and vulnerabilities remediation activities and corrective action plans. Audit project management, reporting and communication. Engaged in the management, development and reviews of security policies, procedures, and security awareness training materials to establish and maintain organizational standards, guidelines, security certifications, and compliance activities. Show less

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Director Information Security
      • Jan 2012 - Dec 2014

      As Director of Information Security for West Asset Management lead all security and compliance operations in coordination with VP, Information Security, West Corp., managing and coordinating all security operations for WAM, including PCI, FISMA NIST 800-53 annual assessments, Client security audits and policy/procedure management and development.

    • DIR Information Services
      • Sep 2006 - Dec 2011

      Director of a team of programmers.

Education

  • Texas A&M University-Corpus Christi
    Bachelor's degree, Computer Science

Community

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