Experience

Ritual

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Lead Software Engineer

  • Feb 2023 - Present

  I work on Ritual's iOS and Android applications.



EdenGroups LLC

• Technical Lead

  • May 2022 - Jan 2023

  Remote Worked on a Healthcare startup contracted by EdenGroups LLC, a technology and venture firm. The startup provides an Electronic Medical Record and Consultation Management Software as a Service - Ideated and designed the entire flow of consultation and Physician workflow that was pitched to the investors resulted in Seed funding of $130K dollars. - Spearheaded the re-architecture plan for the entire legacy application to match a more efficient tech stack thereby reducing engineering… Show more Worked on a Healthcare startup contracted by EdenGroups LLC, a technology and venture firm. The startup provides an Electronic Medical Record and Consultation Management Software as a Service - Ideated and designed the entire flow of consultation and Physician workflow that was pitched to the investors resulted in Seed funding of $130K dollars. - Spearheaded the re-architecture plan for the entire legacy application to match a more efficient tech stack thereby reducing engineering timelines by 3x. This required working closely with Business and Engineering heads to align on a unified solution. - Introduced the process of month-on-month planning for the technical team that incorporated 25% of technical debt to avoid major backlogs in the pipeline. - Led the resource planning activity for the entire organization and pitched the resource matrix to handle hiring talent for the next 24 months across all teams. - Conducted usability testing with customers (physicians & patients) at clinics. This resulted in identifying major friction points in Physician's workflow management, user journey funnels and overall product usage. Show less



Freshworks

• United States
• Software Development
• 700 & Above Employee

• Lead Frontend Engineer

  • Mar 2018 - May 2022

  Chennai, Tamil Nadu, India Worked on Freshchat, a messaging platform by Freshworks. Work can be split into two major functions. Localisation at Freshchat - Lead the localization efforts for Freshchat - Complete lifecycle from analysis of new language support to code deployment and adoption metrics. Worked closely with the Product Manager, Product Designer, Backend Engineer, Quality Assurance tester, Business head, Sales & Customer Support. - Added localization support for 35+ languages. This includes UI… Show more Worked on Freshchat, a messaging platform by Freshworks. Work can be split into two major functions. Localisation at Freshchat - Lead the localization efforts for Freshchat - Complete lifecycle from analysis of new language support to code deployment and adoption metrics. Worked closely with the Product Manager, Product Designer, Backend Engineer, Quality Assurance tester, Business head, Sales & Customer Support. - Added localization support for 35+ languages. This includes UI design and development upgrades to support Arabic and Hebrew (Right to Left) languages. - Streamlined the workflow to incorporate a language into the product, from Business teams, through the development lifecycle and all the way to Customer Success teams. Timelines reduced from 3+ months to 3 weeks. The Sales teams could explore new markets without worrying about localization being a bottleneck. - Translations catered to more than 1 million conversations every day, with 'Localisation Auto-selection' feature that catered to new users - Collaborated with language specific Subject Matter Experts on language structure, word usage and other factors to deliver a uniform experience across languages. - Wore the Product Manager hat and handled tradeoffs on customer requests vs feature development and addressed customer pain points. Lead Frontend Engineer - Improved rendering speed by regular code optimization - peer reviews and migration of OSS packages. Then, created guidelines for the development team to incorporate into their workflows. This enabled the team to track performance issues early on during development/testing, and improved quality across the development cycle. - Developed Whatsapp Integration for Businesses within Freshchat which increased Mid and Enterprise tier customer registrations - Research and develop the Live Translation feature which seamlessly integrated with the Google Translate API to translate conversations in real-time. Show less



Self-employed

• Web Application Developer

  • Jun 2016 - Feb 2018

  India



Madhive

• United States
• Advertising Services
• 100 - 200 Employee

• Freelance Web Developer

  • Feb 2017 - Oct 2017

  Chennai Area, India - Develop core dashboard, design and develop user experiences for multiple aspects of the web application. - Strategize and define the user experience for data aggregation and a customizable analytics dashboard. - Handle data conversion from excel to interactive visual charts and graphs. - Translate design templates to functional web content.



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Graduate Researcher

  • Jan 2016 - May 2016

  Greater Pittsburgh Area This project with Emirates Airlines aimed at enhancing their Skywards loyalty program focused on increasing the customer’s emotional connection with the brand and maximizing their loyalty engagement. Primary responsibilities were user-centric: User research, digital prototype design, and usability testing. Other responsibilities included market research, competitive analysis, and business design.



Konotor (acquired by Freshdesk Inc)

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Frontend Developer

  • Mar 2015 - Jun 2015

  Chennai Area, India Engineer the front end for the web application Designed and developed user experiences for certain sections of the web application Worked with the head of product



Unite Us

• United States
• Technology, Information and Internet
• 500 - 600 Employee

• Frontend Web Developer

  • Mar 2014 - Sep 2014

  Greater New York City Area Unite US is a free platform connecting current military service members, veterans and their families to transformative resources and opportunities in their local communities. These opportunities include networking outlets with veterans organizations, peers and civilian supporters. With its interactive, proximity-mapping technology, Unite US members and organizations are able to capitalize on assets within their immediate and national community. Primary responsibilities: Web… Show more Unite US is a free platform connecting current military service members, veterans and their families to transformative resources and opportunities in their local communities. These opportunities include networking outlets with veterans organizations, peers and civilian supporters. With its interactive, proximity-mapping technology, Unite US members and organizations are able to capitalize on assets within their immediate and national community. Primary responsibilities: Web development Responsive web design with a focus on browser compatibility for all browsers, including Internet Explorer 8. Show less



Red Antler

• Advertising Services
• 100 - 200 Employee

• Freelance Web Developer

  • May 2013 - Nov 2013

  Brooklyn, New York Worked on web development for multiple clients. Check out http://blueribbonfriedchicken.com/ https://up2us.org/ and a few more.



Freelance

• Front End Developer at Poperty

  • Mar 2013 - May 2013

  Greater New York City Area



Freelance Web Development

• Technology, Information and Internet
• 700 & Above Employee

• UI/UX Engineer

  • Sep 2012 - Mar 2013

  New York, New York E-Learning for the 21st century workforce.



Communication Experts, Inc.

• Telecommunications
• 1 - 100 Employee

• Programmer Analyst

  • Sep 2011 - Aug 2012

  South Plainfield, NJ UI/UX design and development of web aplication, graphic design for tablets, Responsive web design



Alcatel-Lucent Enterprise

• France
• Telecommunications
• 700 & Above Employee

• User Experience Designer/Developer

  • Sep 2011 - Aug 2012

  Murray Hill, New Jersey Designed mockups and developed parts of a web portal. Responsive web design for a web application



ReInvent NYC Hackathon

• Front End designer

  • Jul 2011 - Jul 2011

  Greater New York City Area It was a 36 hour hackathon event to re-design the nyc.gov website. - Won for “Social” category. - Presented to Michael Bloomberg, Mayor of New York City - Designed menu for www.nyc.gov - Re-designed the information layout of the website in a single menu bar - Designed using Espresso, Adobe Photoshop, HTML/CSS/JS



Brooklyn EXperimental Media Center

• Graduate Assistant

  • Jan 2010 - May 2011

  Brooklyn, New York 3D modeling - Build 3D models of different parts of New York City. Import them into Betaville, a virtual environment Focused on user interface design for specific parts of the GUI. For more info on Betaville, visit www.betaville.net



Social Game Lab

• Research Volunteer

  • Oct 2009 - May 2011

  Brooklyn, New York Participated in conceptualization, designed prototype(s) and conducted usability testing



THQ

• United States
• Computer Games
• 200 - 300 Employee

• Usability Tester

  • Jun 2010 - Sep 2010

  Greater New York City Area My responsibilities - Conduct usability tests with the help of game designers for HomeFront ( http://www.homefront-game.com/ ) - Perform technical setup for studies - Identify and document design issues - Edit raw footage



GDC Online 2010

• Conference Associate

  • 2010 - 2010

  Perform short-term tasks associated with conducting events and talks Worked at the registration desk



NYU Tandon School of Engineering

• Higher Education
• 700 & Above Employee

• Concept head and Game designer

  • Sep 2009 - Dec 2009

  Game titled "iEscape" involving an octagonal tunnel which deflects any object upon contact. It was created using the Unity3D game engine. It involves a lot of modified physics for a fun game



eDen groups

• Entertainment Providers

• Conceptualization and design

  • May 2007 - May 2009

  A group of young engineers and artists working together in the entertainment industry ranging from web development to branding under one roof in a freelancing environment.



Anna University, Sri Venkateswara College

• Concept head and designer

  • Aug 2008 - Mar 2009

  Project titled "Cognitive Blackbox for affective news reporting" that analyzes news headlines and categorizes them on a timeline based on the emotional intensity of its content Other Projects Chem Lab: This was made in my senior year of high school using C++. It was designed for helping students understand chemical reactions and equations through an interactive GUI