Experience

American Stone

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Human Resource Manager

  • May 2020 - Present

  Oversee HR department initiatives across two companies. Create systems within the retail organization and quarries, educate employees on their jobs, improve inter-company communication and performance. Travel as necessary to locations to complete training programs and facilitate recruitment. Ensure the two companies comply with OSHA, MSHA, DOT, and DOL standards and regulations. Oversee HR department initiatives across two companies. Create systems within the retail organization and quarries, educate employees on their jobs, improve inter-company communication and performance. Travel as necessary to locations to complete training programs and facilitate recruitment. Ensure the two companies comply with OSHA, MSHA, DOT, and DOL standards and regulations.



Resource Lighting + Controls

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Sep 2019 - May 2020



Metal Shark Boats

• United States
• Shipbuilding
• 100 - 200 Employee

• Technical Writer

  • May 2019 - Jul 2019

  Wrote "Boat Information Books" (BIBs) user manuals for every boat and ship delivered to customers. The BIB covered all working systems, precautions, and references to component manuals. Wrote "Boat Information Books" (BIBs) user manuals for every boat and ship delivered to customers. The BIB covered all working systems, precautions, and references to component manuals.



Cobham

• United States
• Defense and Space Manufacturing
• 200 - 300 Employee

• Technical Writer

  • Oct 2018 - Feb 2019

  • Edited and proofed documentation, such as computer architecture patent descriptions. • Updated semiconductor datasheets (using Framemaker). • Restructured processes and paperwork infrastructure for technical product sales department. • Overhauled work instructions involving customer management and order entry. • Edited and proofed documentation, such as computer architecture patent descriptions. • Updated semiconductor datasheets (using Framemaker). • Restructured processes and paperwork infrastructure for technical product sales department. • Overhauled work instructions involving customer management and order entry.



Jencyn Enterprises, LLC

• Virginia Beach, Virginia

• Partner, Technical Writer, Translator, Web Developer and Promotional Video Producer

  • Jan 2007 - Dec 2018

  • Translated software textbooks, “Password” series, for grades 1 to 6. Published by McGraw Hill, Mexico. • Created graphics, branding, advertising, and games for four party games websites. • Managed team to develop websites, logos, branding, graphics, written content, and printable games. • Commercial writer for MarketingVideos.TV. • Built small business websites and promotional videos. • Translated software textbooks, “Password” series, for grades 1 to 6. Published by McGraw Hill, Mexico. • Created graphics, branding, advertising, and games for four party games websites. • Managed team to develop websites, logos, branding, graphics, written content, and printable games. • Commercial writer for MarketingVideos.TV. • Built small business websites and promotional videos.



American Stone

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Human Resources Manager

  • Apr 2014 - Oct 2018

  • Developed the first SOP “managers’ handbook” for American Stone. • Instituted the first turnover reports for the company, and goals to reduce turnover, in currently year by more than 20%. • Standardized and implemented screening procedures and in-person interview scripts. • Created online exit interview surveys and reports. • Converted the material from a little-referenced, out-of-date employee manual to an online, interactive, step-by-step employee orientation, complemented… Show more • Developed the first SOP “managers’ handbook” for American Stone. • Instituted the first turnover reports for the company, and goals to reduce turnover, in currently year by more than 20%. • Standardized and implemented screening procedures and in-person interview scripts. • Created online exit interview surveys and reports. • Converted the material from a little-referenced, out-of-date employee manual to an online, interactive, step-by-step employee orientation, complemented with introductory videos (all materials in both English and Spanish). • Wrote the first-ever job descriptions and appraisals for every job in the company, from store manager to Saw Shop laborer, so that employees could understand expectations clearly and what job success means. • Established a new H2B facilitator relationship, met all deadlines, and successfully brought in workers for the first time in a decade. Also aided in vetting Mexican workers. Show less • Developed the first SOP “managers’ handbook” for American Stone. • Instituted the first turnover reports for the company, and goals to reduce turnover, in currently year by more than 20%. • Standardized and implemented screening procedures and in-person interview scripts. • Created online exit interview surveys and reports. • Converted the material from a little-referenced, out-of-date employee manual to an online, interactive, step-by-step employee orientation, complemented… Show more • Developed the first SOP “managers’ handbook” for American Stone. • Instituted the first turnover reports for the company, and goals to reduce turnover, in currently year by more than 20%. • Standardized and implemented screening procedures and in-person interview scripts. • Created online exit interview surveys and reports. • Converted the material from a little-referenced, out-of-date employee manual to an online, interactive, step-by-step employee orientation, complemented with introductory videos (all materials in both English and Spanish). • Wrote the first-ever job descriptions and appraisals for every job in the company, from store manager to Saw Shop laborer, so that employees could understand expectations clearly and what job success means. • Established a new H2B facilitator relationship, met all deadlines, and successfully brought in workers for the first time in a decade. Also aided in vetting Mexican workers. Show less



Marketing Videos TV

• Greater Los Angeles Area

• Writer and Representative

  • May 2015 - Sep 2015

  • Promoted MarketingVideos.TV's video marketing system. • Wrote commercials. • Promoted MarketingVideos.TV's video marketing system. • Wrote commercials.



Equity Broadcasting (Univision Station)

• Springdale, Arkansas

• Television Writer, Producer and Editor

  • Mar 2006 - Dec 2006

  • Produced and edited the local daily program “Cerca de Tí”. • Shot and edited three daily Spanish news packages. • Produced and edited the local daily program “Cerca de Tí”. • Shot and edited three daily Spanish news packages.



University of Arkansas Journalism Department

• Fayetteville, Arkansas Area

• Graduate Teaching Assistant

  • Aug 2003 - May 2004

  * Independently taught three AP Style classes for two semesters. * Independently taught three AP Style classes for two semesters.



Department of Agricultural Economics and Agribusiness, U of Arkansas

• Fayetteville, Arkansas Area

• Executive Administrator to Vice President

  • May 2002 - May 2003

  • Published departmental newsletter and posted this and other content to the website. • Served as assistant to vice president, collecting data to be used on projects, answering phone calls and scheduling meetings. • Supervised three office staff. • Screened candidates, new hire paperwork and filing; conducted candidate screening interviews; interviewed prospective staff reporting to me. • Managed vehicles, inventory, and human resource paperwork. • Assisted in grant and project… Show more • Published departmental newsletter and posted this and other content to the website. • Served as assistant to vice president, collecting data to be used on projects, answering phone calls and scheduling meetings. • Supervised three office staff. • Screened candidates, new hire paperwork and filing; conducted candidate screening interviews; interviewed prospective staff reporting to me. • Managed vehicles, inventory, and human resource paperwork. • Assisted in grant and project proposal submissions. Show less • Published departmental newsletter and posted this and other content to the website. • Served as assistant to vice president, collecting data to be used on projects, answering phone calls and scheduling meetings. • Supervised three office staff. • Screened candidates, new hire paperwork and filing; conducted candidate screening interviews; interviewed prospective staff reporting to me. • Managed vehicles, inventory, and human resource paperwork. • Assisted in grant and project… Show more • Published departmental newsletter and posted this and other content to the website. • Served as assistant to vice president, collecting data to be used on projects, answering phone calls and scheduling meetings. • Supervised three office staff. • Screened candidates, new hire paperwork and filing; conducted candidate screening interviews; interviewed prospective staff reporting to me. • Managed vehicles, inventory, and human resource paperwork. • Assisted in grant and project proposal submissions. Show less



Fort Engineering Company

• Little Rock, Arkansas Area

• Electrical Draftsperson

  • Oct 2000 - Apr 2001

  * Drafted electrical schematics according to code with AutoCAD-14. * Drafted electrical schematics according to code with AutoCAD-14.



Capital Importing

• Dhaka, Bangladesh

• Artist Team Lead and Warehouse Liaison

  • Dec 1999 - Oct 2000

  * Designed over 150 rug styles with a team of 10 artists/designers. Products sold to major retailers including J.C. Penny's and Sears. * Assisted in sourcing new raw product and originating new product ideas. * Oversaw quality control at the factories in Bangladesh when owners were in the United States. * Assisted in redefining job roles and reorganizing the general operation procedures for the warehouse. * Designed over 150 rug styles with a team of 10 artists/designers. Products sold to major retailers including J.C. Penny's and Sears. * Assisted in sourcing new raw product and originating new product ideas. * Oversaw quality control at the factories in Bangladesh when owners were in the United States. * Assisted in redefining job roles and reorganizing the general operation procedures for the warehouse.



Quality Foods (now Performance Food Service)

• Little Rock, Arkansas Area

• HR Training Supervisor (Presentations in both English and Spanish)

  • Apr 1997 - Dec 1999

  * Trained incoming warehouse and transportation employees on OSHA standards and job duties in both English and Spanish in a classroom setting and in hands-on training. * Designed and updated curriculum. * Wrote and updated procedural manuals, exams, and orientation materials for warehouse employees. * Edited Transportation Standard Operating Procedures (SOPs). * Planned and taught Spanish language classes to warehouse and transportation supervisors. * Planned and taught… Show more * Trained incoming warehouse and transportation employees on OSHA standards and job duties in both English and Spanish in a classroom setting and in hands-on training. * Designed and updated curriculum. * Wrote and updated procedural manuals, exams, and orientation materials for warehouse employees. * Edited Transportation Standard Operating Procedures (SOPs). * Planned and taught Spanish language classes to warehouse and transportation supervisors. * Planned and taught Management and Leadership Skills Seminars to supervisors. Show less * Trained incoming warehouse and transportation employees on OSHA standards and job duties in both English and Spanish in a classroom setting and in hands-on training. * Designed and updated curriculum. * Wrote and updated procedural manuals, exams, and orientation materials for warehouse employees. * Edited Transportation Standard Operating Procedures (SOPs). * Planned and taught Spanish language classes to warehouse and transportation supervisors. * Planned and taught… Show more * Trained incoming warehouse and transportation employees on OSHA standards and job duties in both English and Spanish in a classroom setting and in hands-on training. * Designed and updated curriculum. * Wrote and updated procedural manuals, exams, and orientation materials for warehouse employees. * Edited Transportation Standard Operating Procedures (SOPs). * Planned and taught Spanish language classes to warehouse and transportation supervisors. * Planned and taught Management and Leadership Skills Seminars to supervisors. Show less



Arkansas Legislative Digest

• United States
• Legislative Offices

• Staff Writer

  • Feb 1997 - Apr 1997

  * Summarized state congressional bills. * Summarized state congressional bills.



Intensive English Language Program (IELP) at the University of Arkansas at Little Rock

• English as Second Languages ESL Instructor

• English as Second Languages ESL Instructor

  • Jul 1996 - Dec 1996

  * Also 06/90 - 12/90, 6/91 - 9/91 * Planned and taught classes according to established curriculum. * Also 06/90 - 12/90, 6/91 - 9/91 * Planned and taught classes according to established curriculum.



Bicultural

• Bogotá D.C. Area, Colombia

• Academic Coordinator

  • Nov 1995 - Jun 1996

  * Created contractual parameters for companies in conjunction with administrative staff; negotiated terms and followed up on contracts assigned to me (e.g. making sure students were satisfied and there were sufficient and appropriate materials). * Worked with administrative staff to establish budget. * Interviewed, hired, and evaluated instructors. * Designed teacher training materials and trained incoming instructors. * Designed and updated curriculum. * Planned and taught… Show more * Created contractual parameters for companies in conjunction with administrative staff; negotiated terms and followed up on contracts assigned to me (e.g. making sure students were satisfied and there were sufficient and appropriate materials). * Worked with administrative staff to establish budget. * Interviewed, hired, and evaluated instructors. * Designed teacher training materials and trained incoming instructors. * Designed and updated curriculum. * Planned and taught orientation classes to instructors. Show less * Created contractual parameters for companies in conjunction with administrative staff; negotiated terms and followed up on contracts assigned to me (e.g. making sure students were satisfied and there were sufficient and appropriate materials). * Worked with administrative staff to establish budget. * Interviewed, hired, and evaluated instructors. * Designed teacher training materials and trained incoming instructors. * Designed and updated curriculum. * Planned and taught… Show more * Created contractual parameters for companies in conjunction with administrative staff; negotiated terms and followed up on contracts assigned to me (e.g. making sure students were satisfied and there were sufficient and appropriate materials). * Worked with administrative staff to establish budget. * Interviewed, hired, and evaluated instructors. * Designed teacher training materials and trained incoming instructors. * Designed and updated curriculum. * Planned and taught orientation classes to instructors. Show less



De Diego Rega Editions

• Bogotá D.C. Area, Colombia

• Voice Talent for EFL textbooks on tape

  • Jan 1996 - Mar 1996

  * Served as voice talent with others on EFL textbook recordings. * Served as voice talent with others on EFL textbook recordings.



Instituto de Idiomas Grêmio Politécnico USP

• São Paulo Area, Brazil

• Academic Coordinator and Teacher

  • Aug 1994 - Jun 1995

  * Interviewed, hired, and evaluated teachers. * Designed and updated curriculum and testing procedures. * Designed supplementary materials. * Planned and taught classes. * Interviewed, hired, and evaluated teachers. * Designed and updated curriculum and testing procedures. * Designed supplementary materials. * Planned and taught classes.



Webster University

• Higher Education
• 700 & Above Employee

• Spanish Teacher English as Second Language Teacher

  • Sep 1993 - Jan 1994

  * Also 06/91 - 09/91 * Taught Spanish as foreign language classes according to Berlitz method. * Also 06/91 - 09/91 * Taught Spanish as foreign language classes according to Berlitz method.



Centro Cultural Colombo Americano

• Colombia
• Higher Education
• 1 - 100 Employee

• English as Foreign Language Instructor

  • Sep 1991 - Jun 1993

  * Attended 80-hour training course and monthly 8-hour seminars at the Centro Colombo-Americano. * Taught students at every level including advanced fictional writing and pronunciation. * Aided as curriculum / instructional designer on student evaluation materials and in updating curriculum. * Taught at seminars for teachers, particularly in the areas of teaching writing and pronunciation. * Attended 80-hour training course and monthly 8-hour seminars at the Centro Colombo-Americano. * Taught students at every level including advanced fictional writing and pronunciation. * Aided as curriculum / instructional designer on student evaluation materials and in updating curriculum. * Taught at seminars for teachers, particularly in the areas of teaching writing and pronunciation.