Indu D.
Human Resources Coordinator at Point Quest Group- Claim this Profile
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Bio
Credentials
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Nordstrom Future Leadership Management Training
Nordstrom
Experience
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Point Quest Group
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United States
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Education Administration Programs
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1 - 100 Employee
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Human Resources Coordinator
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Jul 2023 - Aug 2023
• Delivered comprehensive administrative support to the People Operations department, including assistance with internal HR & Recruiting communications. • Managed termination documentation for employees during the offboarding process. • In charge of the data entry process for Jabbergym's interns and volunteers in ClearCompany and ADP WorkforceNow HRIS. Tracked and ensured the completion of the pre-employment process, including the receipt of Livescan results, TB results, education… Show more • Delivered comprehensive administrative support to the People Operations department, including assistance with internal HR & Recruiting communications. • Managed termination documentation for employees during the offboarding process. • In charge of the data entry process for Jabbergym's interns and volunteers in ClearCompany and ADP WorkforceNow HRIS. Tracked and ensured the completion of the pre-employment process, including the receipt of Livescan results, TB results, education requirements, and the updating of mandatory training in the Learning Management System (LMS).
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Onboarding Specialist
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Jul 2023 - Jul 2023
I coordinate various activities within my role, which include following established procedures for pre-screening applicants and conducting background checks. As part of my role, I continually acquire job-related skills and expand my knowledge of techniques, processes, and procedures required to excel in my job.
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Bloomingdale's
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United States
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Retail
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700 & Above Employee
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Human Resources Administrtive Support Colleague
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Jul 2021 - Apr 2023
• During my time at Bloomingdale's, I led a key initiative to establish a comprehensive onboarding procedure aimed at fostering an inclusive and diverse workplace culture. By collaborating effectively with my team, I made sure that our customers enjoyed a luxurious shopping experience that aligned with the Bloomingdale's brand identity. • A notable achievement was reducing our Open-to-Hire rate from 35% to 5%, resulting in streamlined hiring procedures and increased workforce… Show more • During my time at Bloomingdale's, I led a key initiative to establish a comprehensive onboarding procedure aimed at fostering an inclusive and diverse workplace culture. By collaborating effectively with my team, I made sure that our customers enjoyed a luxurious shopping experience that aligned with the Bloomingdale's brand identity. • A notable achievement was reducing our Open-to-Hire rate from 35% to 5%, resulting in streamlined hiring procedures and increased workforce efficiency. • In my role as the main HR liaison for our store colleagues, I offered prompt guidance, conducted thorough research, and addressed any HR-related concerns. Through nurturing strong relationships and practicing effective communication, I played a key role in creating a positive and efficient workplace. My ultimate aim was to provide our colleagues with the necessary resources and support to help them achieve excellence. • As an employee benefits liaison, I assisted employees with self-service enrollment processes and provided personalized recommendations based on their needs. I maintained the benefits library and provided guidance on health insurance, retirement savings, and leave policies. • In recruitment, I conducted pre-screening tasks such as application reviews, telephone interviews, and in-person assessments, collaborating closely with hiring managers to assess candidates. I oversaw the annual Open Enrollment events, including health fairs and self-service enrollment. I managed plan updates and employee communications for enrollment issues. • Moreover, I offered indispensable assistance to the HR department. This included fulfilling a broad range of administrative duties and managing several projects related to recruitment, employee engagement, training programs, and job referrals. Additionally, I contributed to organizing various events such as holiday parties and employee recognition programs. Show less • During my time at Bloomingdale's, I led a key initiative to establish a comprehensive onboarding procedure aimed at fostering an inclusive and diverse workplace culture. By collaborating effectively with my team, I made sure that our customers enjoyed a luxurious shopping experience that aligned with the Bloomingdale's brand identity. • A notable achievement was reducing our Open-to-Hire rate from 35% to 5%, resulting in streamlined hiring procedures and increased workforce… Show more • During my time at Bloomingdale's, I led a key initiative to establish a comprehensive onboarding procedure aimed at fostering an inclusive and diverse workplace culture. By collaborating effectively with my team, I made sure that our customers enjoyed a luxurious shopping experience that aligned with the Bloomingdale's brand identity. • A notable achievement was reducing our Open-to-Hire rate from 35% to 5%, resulting in streamlined hiring procedures and increased workforce efficiency. • In my role as the main HR liaison for our store colleagues, I offered prompt guidance, conducted thorough research, and addressed any HR-related concerns. Through nurturing strong relationships and practicing effective communication, I played a key role in creating a positive and efficient workplace. My ultimate aim was to provide our colleagues with the necessary resources and support to help them achieve excellence. • As an employee benefits liaison, I assisted employees with self-service enrollment processes and provided personalized recommendations based on their needs. I maintained the benefits library and provided guidance on health insurance, retirement savings, and leave policies. • In recruitment, I conducted pre-screening tasks such as application reviews, telephone interviews, and in-person assessments, collaborating closely with hiring managers to assess candidates. I oversaw the annual Open Enrollment events, including health fairs and self-service enrollment. I managed plan updates and employee communications for enrollment issues. • Moreover, I offered indispensable assistance to the HR department. This included fulfilling a broad range of administrative duties and managing several projects related to recruitment, employee engagement, training programs, and job referrals. Additionally, I contributed to organizing various events such as holiday parties and employee recognition programs. Show less
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Administrative Assistant II
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Jun 2010 - Jun 2020
• Reception and Office Management: Provided receptionist services and managed multi-line phone system and mail. • Financial and Administrative Duties: Corporate credit cards were managed and reconciled, and reimbursements and vendor invoices were coded and submitted. • Oversaw inventory and procurement of all office supplies: Managed ongoing Human Resources processes. Prepared materials for weekly and monthly meetings. Conducted data entry tasks and maintained meticulous file… Show more • Reception and Office Management: Provided receptionist services and managed multi-line phone system and mail. • Financial and Administrative Duties: Corporate credit cards were managed and reconciled, and reimbursements and vendor invoices were coded and submitted. • Oversaw inventory and procurement of all office supplies: Managed ongoing Human Resources processes. Prepared materials for weekly and monthly meetings. Conducted data entry tasks and maintained meticulous file management. • Document Handling and Office Support: Periodic file audits were conducted to ensure accuracy and organization. Office supply scanning, copying, and stock maintenance were managed. Conference/meeting room calendars and appearances were scheduled and maintained. • Reporting and Technical Support: Accurately generated reports and provided technical support. • Cultural Sensitivity and Responsiveness: Demonstrated sensitivity and responsiveness to cultural differences throughout job responsibilities.
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Service Experience Specialist
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Jun 2009 - Jul 2010
• All-Star Award - Award based on embodying company culture to make the extra effort to give customer service that is unequaled in American retailing. • Ranked #13 in the company opening Rewards program. • Driving store volume and enhancing the customer experience. • Expertise in all technologies used in the store environment, including proficiency in device management, and troubleshooting processes. • Motivate and inspire others to adopt initiatives such as Fashion Rewards, MPOS… Show more • All-Star Award - Award based on embodying company culture to make the extra effort to give customer service that is unequaled in American retailing. • Ranked #13 in the company opening Rewards program. • Driving store volume and enhancing the customer experience. • Expertise in all technologies used in the store environment, including proficiency in device management, and troubleshooting processes. • Motivate and inspire others to adopt initiatives such as Fashion Rewards, MPOS, e-Receipt, Personal Book, and Customer Privacy. • Diffuse customer situations and provide resolution in a timely and effective manner. • Educate salespeople on all selling tools and processes.
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Department Sales Manager
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Aug 2000 - Jun 2009
• Managed a $1.5 million business and was a leader in coaching, developing, and motivating my team to deliver outstanding customer service. • Instrumental in completing the turnaround of an under-performing department, resulting in #1 district performance with revenue increases compared to the prior 4 years. • Recruited, hired, and trained a team recognized with highly esteemed company awards.
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Education
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California State University-Sacramento
Bachelor of Social Sciences, Family and Consumer Sciences/Human Sciences -
San Joaquin Delta College
Associate of Arts - AA
Community
