Matt Ailstock
IT Systems Manager at Maryland Automobile Insurance Fund- Claim this Profile
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Topline Score
Bio
Credentials
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A+ Certified
CompTIA -
AWS Certified Solutions Architect - Associate
Amazon Web Services -
Citrix Certified Administrator - XenApp
Citrix -
Citrix Certified Administrator - XenDesktop
Citrix -
Cloud
CompTIA -
Green IT
CompTIA -
HPE SimpliVity 380 System Administration
HPE SimpliVity -
ITIL
AXELOS Global Best Practice -
Microsoft Certified Professional
Microsoft -
Network+ Certified
CompTIA -
Palo Alto Accredited Configuration Engineer
Palo Alto Networks -
Security+ Certified
CompTIA -
VMware Certified Associate - Data Center Virtualization
VMware
Experience
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IT Systems Manager
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Jul 2002 - Present
• Manages four departments (Network Systems, Telecom, Operations and Help Desk). • Manages the internal and external network infrastructure (LAN and WAN) for the organization. • Manages datacenter and colocation infrastructure. • Manages organizations PCs, laptops, and Windows based servers for the organization. • Manages the team and is a lead engineer that implements and supports following technologies (among others): Active Directory, MS Exchange Online, Teams, SharePoint Online, VMware, Cisco routers and switches, Citrix systems, SAN (Storage Area Network), corporate firewall, Teams, SQL Servers, web servers and industry applications. • Manages the team responsible for network/data security and integrity. • Manages the Disaster Recovery solutions. • Manages IT security for the organization. • Manages the telecommunication and unified communications systems for the organization. • Manages cloud infrastructure including AWS, Azure and others. • Manages IT contracts and budget. • Responsible for successful datacenter relocation from Annapolis to Baltimore.
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Network Support Engineer
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2001 - 2002
•Managed Help Desk/Technical Support for 40 Washington, DC users and 25 Bethesda, MD users •Managed and troubleshoots all aspects of the company’s Washington, DC/Bethesda information systems including: PC/Mac systems, Windows/Novell/Unix servers, LAN and WAN networks, and printers •Provided system/network configuration and administration •Maintained information technology including, but not limited to hardware, software, operating systems, networks, security, and printers •Consulted with end-users on technology advancements •Trained and assists users in web/internet development and design
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Technology Services Manager
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2000 - 2001
•Managed Help Desk/Technical Support for instructors, staff, and clients •Managed all aspects of the company web site including, design, implementation, and maintenance •Provided system/network configuration and administration •Managed, trained, and supported online training: duties including training instructors on the use of the online software, online curriculum development, and IT support for online classes •Maintained information technology including, but not limited to hardware, software, operating systems, networks, security, and printers •Assisted in the development of company courseware •Consulted with company owners on technology advancements •Provided internet research on new technology products and applications
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Education
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2002 - 2004
University of Maryland Global Campus
MS, Technology Management -
1998 - 2000
Towson University
BS, Business Management, Human Resources -
1996 - 1998
Anne Arundel Community College
AA, Information Technology
Community
