Experience

UBI Banca

• Project Manager

  • Jul 2020 - Present

  I'm working as Project manager to support the management of some projects (activity tipically of PMO) Working in head office on "Workspace & Networking deployment - Voice & Data Network", I work on projects in 3 macro areas: update infrastructure technology of offices and sites of bank in Italy, startup of management offices and impruvment of network infrastructure implementing SD-WAN technology.



Scuole statali

• Project Manager

  • Apr 2020 - Jul 2020

  To Improve and to inplement tools and methods to use technology for remote education, to allow all students and all teachers to do lessons with videoconference and test, sharing documents and exchanging information, having all schools closed. In additional there’s urgency to the last exam at the end of year for some classes.



Exum S.r.l.

• Project Manager

  • Jun 2019 - Jun 2019

  To create the procedure to Roll-out area of IT-infrastructure of Italian Organization Units, which should include comunications to "Agenzia Entrate". The Delivery of Project was the guidelines to install this system in all other sites distribuited in Italy, included in main project.



Accenture

• IT Core Network Service Delivery Operation

  • Dec 2018 - May 2019

  In this Team I guaranteed the performance and Change related to the Accenture Network in northern Italy. The activities were composed by two macro sectors: managing the existing and following new projects (where I used MS-Project e Power-BI).



Banca Mediolanum

• IT Infrastructure & Operation

  • May 2017 - Oct 2018

  Supervising the activities of CHANGE implementations, monitoring the status of services. Management of any problems and evaluation on the best solution to solve in the shortest time possible. Incident Management with month-end reporting. The systems used to monitor the different services on various levels are: Dynatrace (client and Web), Splunk, QARC, BSM (HP Business Service Manager), PRTG for the Network, while on the DB I used Oracle Enterprice manager. In addition there are obviously tools… Supervising the activities of CHANGE implementations, monitoring the status of services. Management of any problems and evaluation on the best solution to solve in the shortest time possible. Incident Management with month-end reporting. The systems used to monitor the different services on various levels are: Dynatrace (client and Web), Splunk, QARC, BSM (HP Business Service Manager), PRTG for the Network, while on the DB I used Oracle Enterprice manager. In addition there are obviously tools to organize activities to do in the month, assigning the owner of the various steps with the conditions to be met and, in the case of a new implementation, "The point of no return." Show more Show less



Available

• IT Supervisor / IT Specialist

  • Sep 2016 - Apr 2017

  Courses and conventions to stay up-to-date in the IT World (Microsoft, CISCO, Vmware, Cloud World: Azure and AWS)



Armani Hotels & Resorts

• IT Supervisor

  • Apr 2013 - Aug 2016

  I started as IT-Specialist, then with the reliability and proven knowledge I was promoted to IT-Supervisor and a person was given to me to coordinate, so I was able to maange better IT work. I was responsible for the good functioning of the business infrastructure: Microsoft servers with different roles, Information Security, Networking including Wireless-Controller and Call-Manager, in addition I also had the field of room automation, where computers combine with the mechanics. My contract was… I started as IT-Specialist, then with the reliability and proven knowledge I was promoted to IT-Supervisor and a person was given to me to coordinate, so I was able to maange better IT work. I was responsible for the good functioning of the business infrastructure: Microsoft servers with different roles, Information Security, Networking including Wireless-Controller and Call-Manager, in addition I also had the field of room automation, where computers combine with the mechanics. My contract was closed because, after completed and arranged all systems, IT department was become outsourcing area. Show more Show less



Four Seasons Hotels and Resorts

• Support on Microsoft and Network

  • Dec 2012 - Apr 2013

  I accepted the work in the IT group of a 5 star luxury hotel, as a good technician in this environment must know different areas. Here, in fact, I was able to work both on servers and Networking, as well as giving immediate technical support to the user (employees of the hotel and VIP personalities present in the hotel).



Italtel

• CISCO Network Specialist

  • May 2012 - Jul 2012

  After having passed all the exams at the Cisco-Academy (made in the year just passed), I worked in technical assistance on Italtel's customers in the following sectors: CISCO, Voip, Call-Manager, and virtual environment with VM-Ware.



Tuttoufficio

• IT Support and Sales

  • Oct 2010 - Feb 2011

  I took care of the customer search for a small service company, where I was responsible for providing computer support and maintenance to the network of their offices.



Shell

• Microsoft Specialist

  • Oct 2007 - Oct 2010

  Technical support of Microsoft environments to local Users and remote locations of the Shell company, distributed in Italy..



S.T.E.A.M. srl

• Assistant of Chief Engineering

  • Mar 2005 - Sep 2007

  Assistant to the project engineer for the construction of the district heating plant in Rho. Control of the work, reporting the status of the activities and my evaluations to the engineer in charge of the project.



Astem

• IT consultant and quality control checker

  • Oct 2004 - Mar 2005

  IT consultant for the management of the data transfer between two different environments in two different sites. Moreover: internal audit of personnel and quality control of the activities of sanitation carried out by the ecological operators, achieving excellent results in the national ranking as a city with separate collection



Deutsche Bank

• Microsoft System Engineering

  • Feb 2001 - Sep 2004

  Microsoft system administrator (including server with Sun-Solaris) at the Italian headquarters of Deutsche Bank, and followed the European directives issued by IT in London and Frankfurt.



Topcall

• Specialist on Telecomunication, Networking and Servers to implement Unified Comunication System

  • Sep 1995 - Jan 2001

  Microsoft System engineer for a telecommunications company where I followed: -The installation of the Unified-Messaging server which was connected to different types of wiring and various mail systems in addition to different telephone exchange (PABX).-Customer Technical support I supported professional certification exams at the head quarter of company at Wien, on the different environments to which the server was connecte:.-To computing environment: Microsoft, Novell, Lotus… Microsoft System engineer for a telecommunications company where I followed: -The installation of the Unified-Messaging server which was connected to different types of wiring and various mail systems in addition to different telephone exchange (PABX).-Customer Technical support I supported professional certification exams at the head quarter of company at Wien, on the different environments to which the server was connecte:.-To computing environment: Microsoft, Novell, Lotus Notes, MS Exchange, X. 400, Sap.-To Telematics environment: Fax (analogue lines, ISDN and E&M), Telex, SMS (Cellular network) Show more Show less