Experience

Abbey Ireland & UK

• Ireland
• Travel Arrangements
• 100 - 200 Employee

• Customer Care and Operations

  • May 2023 - Present

  As a dedicated B2B Customer Care Representative in a leading inbound UK travel operations company, I handle the comprehensive logistics-operations for 8-12 tours every month. This involves coordinating transportation and accommodation, arranging expert guides, and liaising with suppliers. My expertise lies in ensuring smooth operations and exceptional customer experiences, underpinned by my strong organizational skills and unwavering commitment to quality service. As a dedicated B2B Customer Care Representative in a leading inbound UK travel operations company, I handle the comprehensive logistics-operations for 8-12 tours every month. This involves coordinating transportation and accommodation, arranging expert guides, and liaising with suppliers. My expertise lies in ensuring smooth operations and exceptional customer experiences, underpinned by my strong organizational skills and unwavering commitment to quality service.



Solimar International

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Intern

  • May 2022 - Sep 2022

  Conducted research on destinations and experiences for the Lewis and Clark Historical Trail’s content development.Developed inspirational travel ideas and provided immediate content in response to current events. Copywriting, editing, and curated social media posts for the Lewis and Clark Historical Trail on various platforms. Conducted research on destinations and experiences for the Lewis and Clark Historical Trail’s content development.Developed inspirational travel ideas and provided immediate content in response to current events. Copywriting, editing, and curated social media posts for the Lewis and Clark Historical Trail on various platforms.



Heritage Malta

• Malta
• Historical Sites
• 1 - 100 Employee

• Placement for Studies

  • Mar 2022 - Apr 2022

  Organized and digitized the collection of artefacts, manuscripts, and photographs at the National Museum of Archaeology. Managed and curated social media content and created written materials for museum visitors. Led tours of the museum for various visiting groups of students. Organized and digitized the collection of artefacts, manuscripts, and photographs at the National Museum of Archaeology. Managed and curated social media content and created written materials for museum visitors. Led tours of the museum for various visiting groups of students.



Skipit

• Denmark
• Mobile Computing Software Products
• 1 - 100 Employee

• Partnership Specialist

  • Dec 2021 - Mar 2022

  Worked remotely as a partnership agent for travel-tech company Skipit, helping the company find local suppliers and contacts, reaching out to partners to make agreements, making presentations and phone calls to expand the company, and updating the management team. Worked remotely as a partnership agent for travel-tech company Skipit, helping the company find local suppliers and contacts, reaching out to partners to make agreements, making presentations and phone calls to expand the company, and updating the management team.



İl Kültür Ve Turizm Müdürlüğü

• Türkiye
• Government Administration
• 1 - 100 Employee

• Archaeology Site Assistant

  • Nov 2020 - Apr 2021

  Worked as a dig assistant in İzmir Province, Foça District, 1206. District, 1st Parcel, Rescue Excavation. Collected and marked artefacts, created grids and maps, and recorded the locations and conditions of artefacts uncovered during excavations. Worked as a dig assistant in İzmir Province, Foça District, 1206. District, 1st Parcel, Rescue Excavation. Collected and marked artefacts, created grids and maps, and recorded the locations and conditions of artefacts uncovered during excavations.



Intrepid Travel

• Australia
• Travel Arrangements
• 700 & Above Employee

• Tour Guide

  • May 2019 - Nov 2020

  Worked as a seasonal professional guide for Intrepid Group, leading groups of up to 20 people on sightseeing tours throughout Turkey, providing presentations and details about Turkish culture and heritage, and arranged transportation and other required services for guests. During off season, I have helped product development of the tours and created training documents. Helped with training documents and assisted fellow guides when necessary. Worked as a seasonal professional guide for Intrepid Group, leading groups of up to 20 people on sightseeing tours throughout Turkey, providing presentations and details about Turkish culture and heritage, and arranged transportation and other required services for guests. During off season, I have helped product development of the tours and created training documents. Helped with training documents and assisted fellow guides when necessary.



The Nordic Discovery

• Orebro County, Sweden

• Outdoor Tourism Internship

  • Mar 2019 - May 2019

  Participated in an Erasmus+ internship with a scholarship in an eco-tourism center, assisting with active outdoor experiences, giving out briefings, participating in daily operations and maintenance, and helping with accounting, marketing, and booking administration. Participated in an Erasmus+ internship with a scholarship in an eco-tourism center, assisting with active outdoor experiences, giving out briefings, participating in daily operations and maintenance, and helping with accounting, marketing, and booking administration.



Ebruli Turizm

• İzmir, Turkey

• Tourism Operations Intern

  • Apr 2017 - Aug 2018

  During my undergraduate studies, I served as an intern for a local tour operator, diligently assisting with the daily operations management. My role, typically involving one to two days of work per week in the office or the ground. During my undergraduate studies, I served as an intern for a local tour operator, diligently assisting with the daily operations management. My role, typically involving one to two days of work per week in the office or the ground.



Antik Otel

• Çeşme, İzmir, Turkey

• Front Desk Receptionist

  • Sep 2017 - Dec 2017

  In my part-time role as a reception extra staff during holidays and weekends, I aided in operational efficiency. I greeted visitors, maintained security protocols, operated telecom systems, ensured a tidy reception area, and facilitated team collaboration, thus contributing to organizational objectives. In my part-time role as a reception extra staff during holidays and weekends, I aided in operational efficiency. I greeted visitors, maintained security protocols, operated telecom systems, ensured a tidy reception area, and facilitated team collaboration, thus contributing to organizational objectives.



Hotel Intourist Palace & Casino

• Batumi Georgia

• Purchasing Assistant Intern

  • Jun 2016 - Aug 2016

  As a Purchasing Assistant Intern in our ex family-run establishment, I efficiently managed office inventory, negotiating prices and securing favorable terms to protect buyer interests. I cultivated strong supplier relationships, assessed procurement activities for potential improvements, and ensured accurate receipt of items, resolving discrepancies swiftly. As a Purchasing Assistant Intern in our ex family-run establishment, I efficiently managed office inventory, negotiating prices and securing favorable terms to protect buyer interests. I cultivated strong supplier relationships, assessed procurement activities for potential improvements, and ensured accurate receipt of items, resolving discrepancies swiftly.