Experience

Hospitality New Zealand

• New Zealand
• Hospitality
• 1 - 100 Employee

• Project Manager

  • Feb 2023 - Present



Havana Coffee Works

• New Zealand
• Food & Beverages
• 1 - 100 Employee

• General Manager

  • Dec 2019 - Jul 2022

  Spread the COFFEEUFEEL feeling! Spread the COFFEEUFEEL feeling!



Sprig + Fern Brewing Co.

• New Zealand
• Breweries
• 1 - 100 Employee

• General Manager

  • Jul 2017 - Dec 2019

  To provide the Sprig&Fern with hands on, inspirational leadership, ensuring the success of products and growth of the business. Reporting to the board, responsible for development of strategies for the business and the rolling out of these strategic initiatives. To provide the Sprig&Fern with hands on, inspirational leadership, ensuring the success of products and growth of the business. Reporting to the board, responsible for development of strategies for the business and the rolling out of these strategic initiatives.



Creative Instore Solutions

• Australia
• Design Services
• 1 - 100 Employee

• Vice President - Sales & Marketing

  • Mar 2017 - Jul 2017

  Reporting to the President and Company Owner, principally responsible for the performance of the Global Sales team and for building the Creative Instore Solutions brand internationally.

• Group Sales and Marketing Manager

  • Jul 2015 - Mar 2017

  Responsible for establishing and directing the sales and marketing activities for the global group of companies.

• Marketing & Communications Manager

  • Jun 2013 - Jun 2015

  Responsible for the internal and external brand marketing & communications for the global group of companies.



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Director Marketing - Unified Communications

  • Nov 2008 - Sep 2012

  Owned, developed, implemented and measured marketing plans to drive a profitable and growing business in APAC within a multi channel environment. In this role I led, managed and coordinated activities across all marketing disciplines as well as product ownership, sales channel and business operations strategies.

• Head of Marketing and Operations

  • Jul 2007 - Nov 2008

  Responsible for the development, implementation and management of the Unified Communications APAC marketing plans. Additionally, Managed the Unified Communications APAC Customer Service Centre that consisted of 20+ staff with diverse cultures including Japanese, Chinese and Korean. Including responsibility for Quality Assurance, Billing and Training. Regionally developed and managed the CARE staff satisfaction program across business unit in APAC, including but not limited to staff surveys, staff communication and events targeted at boosting moral and staff retention. Show less

• Marketing & Service Ops Manager

  • Jan 2004 - Jul 2007

  Primary point of contact for marketing and service operations support for Asia Pacific UC business unit.

• Sales Support Manager

  • Mar 2003 - Jan 2004

  Developed relationship marketing programs, including collateral design, telemarketing curriculums and electronic end user mediums, across the Asia Pacific Region to drive revenue growth and key customer retention resulting in business unit growth of 10% YOY.



Concert Communications

• Telecommunications
• 1 - 100 Employee

• APAC Pricing Manager

  • May 2000 - Dec 2001

  • Analysed Concert pricing strategies versus competitors and presented findings to regional colleagues and senior managers. The result was the development of competitive pricing strategies and increased revenue by 10% in the financial year • Designed the pricing strategy for new Small, Medium Enterprise (SME) solution with first year revenues of USD $1M. • Analysed Concert pricing strategies versus competitors and presented findings to regional colleagues and senior managers. The result was the development of competitive pricing strategies and increased revenue by 10% in the financial year • Designed the pricing strategy for new Small, Medium Enterprise (SME) solution with first year revenues of USD $1M.