Senior Vice President of Human Resources

• Jan 2021 - Present

Vice President Human Resources

• Jul 2013 - Jan 2021

Provide overall strategic HR leadership to the organization. Oversee the development and implementation of human resources policies, programs, and services, in alignment with the organization’s Vision, Mission, Values and Strategic objectives. Provide overall strategic HR leadership to the organization. Oversee the development and implementation of human resources policies, programs, and services, in alignment with the organization’s Vision, Mission, Values and Strategic objectives.

Independant Contractor/Consultant

• Jan 2012 - Dec 2014

Experienced Human Resources professional with an extensive background in providing a variety of human resources-related services to individual clients. Areas of work have included compliance analysis, policy development and process improvement evaluation. Experienced Human Resources professional with an extensive background in providing a variety of human resources-related services to individual clients. Areas of work have included compliance analysis, policy development and process improvement evaluation.

Adjuct Faculty

• Aug 2009 - Dec 2014

Facilitate learning in an online classroom environment in both graduate and undergraduate programs. Facilitate business, leadership, change management, and human resource course curriculum.

Vice President, Human Resources

• Jan 2006 - May 2012

Reporting to the CFO, led Human Resources organization through significant growth and change including team of two assistant directors and 22 staff in talent acquisition, talent management, employee relations, HRIS, compensation and benefits. Worked closely with C-suite and senior leadership team. Successfully managed employee (400 FTE to 4,000 full/ part-time), student (12,000 to 45,000) and organization growth; HR budget grew to $2.5M and benefits to $22M. • Rebuilt full spectrum, best… Show more Reporting to the CFO, led Human Resources organization through significant growth and change including team of two assistant directors and 22 staff in talent acquisition, talent management, employee relations, HRIS, compensation and benefits. Worked closely with C-suite and senior leadership team. Successfully managed employee (400 FTE to 4,000 full/ part-time), student (12,000 to 45,000) and organization growth; HR budget grew to $2.5M and benefits to $22M. • Rebuilt full spectrum, best practice HR function. Developed organizational effectiveness strategies aligned with business goals, mission and values, achieving significant improvements in talent, performance and key business metrics, contributing to university recipient of “2010 Most Admired Company” Award. • Instituted HR Business Partner concept by locating experienced employee relations and talent acquisition specialists within the business units; provided onsite management coaching and significantly improved communications, reducing escalated employee relations issues 30%. • Re-tooled talent acquisition practices with 32% net reduction in cost-per-hire by implementing leading-edge recruitment technologies, establishing formal corporate recruiting strategy and training managers in targeted behavioral interview techniques. • Reduced benefits costs 18% annually through rebidding of contracts, program renegotiation and re-design, introduction of electronic recordkeeping and effectively managing employee benefit eligibility. • Designed and implemented a new four phase employee assimilation/on-boarding program that reduced employee turnover 10% in six months. Program emphasized the organization's mission and values, manager participation and the employee's role. • Significantly improved employee satisfaction and reduced health plan costs by $75,000 in first year; plan grew along with employee base. Provided foundation for further wellness initiatives and stabilized staffing.

Corporate HR Director

• Jan 2003 - Jan 2005

Reporting to the Chief HR Officer, led a team of five in talent acquisition and employee relations for a multi-state healthcare claims processing organization. Worked closely with and supported senior management team (functional SVP’s and VP’s). • Implemented employee engagement survey to obtain employee feedback by facility. Specific facility areas of improvement were tied to site management team performance goals; employee satisfaction improved 4% each year. • Upon award of new… Show more Reporting to the Chief HR Officer, led a team of five in talent acquisition and employee relations for a multi-state healthcare claims processing organization. Worked closely with and supported senior management team (functional SVP’s and VP’s). • Implemented employee engagement survey to obtain employee feedback by facility. Specific facility areas of improvement were tied to site management team performance goals; employee satisfaction improved 4% each year. • Upon award of new Delaware contract, opened and staffed satellite office in 90 days, hiring 110 employees. Received recognition and bonus compensation for successful project completion and cross-functional communications/leadership. • Conducted numerous Meyers-Briggs team building interventions with all employees that improved communication and morale, reduced employee-related issues and increased productivity 3% in 90 days. Company sold to Aetna. Show less Reporting to the Chief HR Officer, led a team of five in talent acquisition and employee relations for a multi-state healthcare claims processing organization. Worked closely with and supported senior management team (functional SVP’s and VP’s). • Implemented employee engagement survey to obtain employee feedback by facility. Specific facility areas of improvement were tied to site management team performance goals; employee satisfaction improved 4% each year. • Upon award of new… Show more Reporting to the Chief HR Officer, led a team of five in talent acquisition and employee relations for a multi-state healthcare claims processing organization. Worked closely with and supported senior management team (functional SVP’s and VP’s). • Implemented employee engagement survey to obtain employee feedback by facility. Specific facility areas of improvement were tied to site management team performance goals; employee satisfaction improved 4% each year. • Upon award of new Delaware contract, opened and staffed satellite office in 90 days, hiring 110 employees. Received recognition and bonus compensation for successful project completion and cross-functional communications/leadership. • Conducted numerous Meyers-Briggs team building interventions with all employees that improved communication and morale, reduced employee-related issues and increased productivity 3% in 90 days. Company sold to Aetna. Show less

Human Resources Director

• Jan 2001 - Jan 2003

Total HR responsibility for a manufacturing company acquired by an out of state organization. Strategic plan included lean implementation, reorganization and product line integration. Conducted HR legal compliance audit, redesigned/implemented HR policies and procedures. Conducted organization evaluation, replaced targeted leadership positions, filled key functional positions, developed RIF implementation plan. Developed and implemented wage and salary administration program, including… Show more Total HR responsibility for a manufacturing company acquired by an out of state organization. Strategic plan included lean implementation, reorganization and product line integration. Conducted HR legal compliance audit, redesigned/implemented HR policies and procedures. Conducted organization evaluation, replaced targeted leadership positions, filled key functional positions, developed RIF implementation plan. Developed and implemented wage and salary administration program, including management and sales incentive plans. Directed employee relations programs and provided management with coaching and counseling. Took on additional responsibility as interim Customer Service Manager for six months. Improved customer satisfaction 6%. As member of Kaizan team, developed JIT processes for manufacturing areas which reduced cycle time 11.5%. Conducted plant closure, laying off 50 employees with compassion and efficiency. Provided in-house outplacement services and stay-incentives. Employee feedback of the process was very high even though it was a life-changing situation. Show less Total HR responsibility for a manufacturing company acquired by an out of state organization. Strategic plan included lean implementation, reorganization and product line integration. Conducted HR legal compliance audit, redesigned/implemented HR policies and procedures. Conducted organization evaluation, replaced targeted leadership positions, filled key functional positions, developed RIF implementation plan. Developed and implemented wage and salary administration program, including… Show more Total HR responsibility for a manufacturing company acquired by an out of state organization. Strategic plan included lean implementation, reorganization and product line integration. Conducted HR legal compliance audit, redesigned/implemented HR policies and procedures. Conducted organization evaluation, replaced targeted leadership positions, filled key functional positions, developed RIF implementation plan. Developed and implemented wage and salary administration program, including management and sales incentive plans. Directed employee relations programs and provided management with coaching and counseling. Took on additional responsibility as interim Customer Service Manager for six months. Improved customer satisfaction 6%. As member of Kaizan team, developed JIT processes for manufacturing areas which reduced cycle time 11.5%. Conducted plant closure, laying off 50 employees with compassion and efficiency. Provided in-house outplacement services and stay-incentives. Employee feedback of the process was very high even though it was a life-changing situation. Show less

Area HR Director

• Mar 1998 - Sep 2000

Managed total human resources operation including strategic planning, developing and implementing all HR related programs supporting over 1200 employees throughout a seven state area for a delivery services company. Four states were in operational “Turn Around” mode. Member of area senior management team. Managed two direct reports. Managed total human resources operation including strategic planning, developing and implementing all HR related programs supporting over 1200 employees throughout a seven state area for a delivery services company. Four states were in operational “Turn Around” mode. Member of area senior management team. Managed two direct reports.

HR Director

• Mar 1997 - Mar 1998

Responsible for total HR/Payroll/Training support for premium finance company with 200+ multi state employees. Led startup of Human Resources function. Member of senior management team participated in strategic plan development for turnaround operation. Managed two direct reports. Responsible for total HR/Payroll/Training support for premium finance company with 200+ multi state employees. Led startup of Human Resources function. Member of senior management team participated in strategic plan development for turnaround operation. Managed two direct reports.

HR Manager

• Mar 1995 - Mar 1997

Responsible for total HR support for precision metals manufacturing company with 400 employees at a single facility. Developed HR department from scratch and participated in preparation for QS9000 certification. Designed and implemented successful compensation and benefit plans, performance review programs, training & development for front line supervisors, wage and salary incentive plans, job description development and employee relations programs. Worked closely with local relocation… Show more Responsible for total HR support for precision metals manufacturing company with 400 employees at a single facility. Developed HR department from scratch and participated in preparation for QS9000 certification. Designed and implemented successful compensation and benefit plans, performance review programs, training & development for front line supervisors, wage and salary incentive plans, job description development and employee relations programs. Worked closely with local relocation liaison to provide jobs for Bosnian refugees, including providing ESL classes. Show less Responsible for total HR support for precision metals manufacturing company with 400 employees at a single facility. Developed HR department from scratch and participated in preparation for QS9000 certification. Designed and implemented successful compensation and benefit plans, performance review programs, training & development for front line supervisors, wage and salary incentive plans, job description development and employee relations programs. Worked closely with local relocation… Show more Responsible for total HR support for precision metals manufacturing company with 400 employees at a single facility. Developed HR department from scratch and participated in preparation for QS9000 certification. Designed and implemented successful compensation and benefit plans, performance review programs, training & development for front line supervisors, wage and salary incentive plans, job description development and employee relations programs. Worked closely with local relocation liaison to provide jobs for Bosnian refugees, including providing ESL classes. Show less