Molly Williams
Information Technology Technician at Cypress Healthcare Partners- Claim this Profile
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Bio
Credentials
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Google IT Support Professional Certificate
CourseraMay, 2020- Nov, 2024 -
Virginia Teaching License
Virginia Board of EducationJul, 2016- Nov, 2024
Experience
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Cypress Healthcare Partners
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Information Technology Technician
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Oct 2020 - Present
Answer user inquiries regarding computer software or hardware operation to resolve problems. Train users in procedures related to network applications software or related systems. Confer with staff, users, and management to establish requirements for new systems or modifications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Train users in procedures related to network applications software or related systems. Confer with staff, users, and management to establish requirements for new systems or modifications.
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Issio Solutions
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United States
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Software Development
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1 - 100 Employee
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Customer Support and Implementation Specialist
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Jun 2020 - Sep 2020
Created educational videos and media to teach users to easily navigate our software Handled user support calls Troubleshot various technical issues Created educational videos and media to teach users to easily navigate our software Handled user support calls Troubleshot various technical issues
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Henrico County Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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GED Test Administrator and Adviser
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Dec 2017 - Jun 2020
Guided and counseled individuals with adjustment or academic problems, or special academic interests Managed high volume call work and conducted efficient customer service Securely administered exams on LAN, using a variety of testing software Maintained a database of confidential information Scheduled tests, including preparing accommodations and assistive technology to candidates with disabilities Trained and prepared other staff and test administrators in accordance with Pearson Vue policies Show less
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Chesterfield County Public Schools
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United States
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Education Administration Programs
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700 & Above Employee
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Digital Photography and Graphic Design Teacher
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Sep 2016 - Aug 2017
Developed and taught curriculum incorporating latest trends in creative technologies and software: Adobe Creative Cloud, WordPress, Nikon, Microsoft, MacOS, Chrome OS Prepared students with competitive, relevant skills for successful careers in digital arts and higher education pursuits Collaborated with community organizations to publicly display students' work Collaborated with other departments and faculty members on art and technology integration throughout academic programming Developed and taught curriculum incorporating latest trends in creative technologies and software: Adobe Creative Cloud, WordPress, Nikon, Microsoft, MacOS, Chrome OS Prepared students with competitive, relevant skills for successful careers in digital arts and higher education pursuits Collaborated with community organizations to publicly display students' work Collaborated with other departments and faculty members on art and technology integration throughout academic programming
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Bloomington High School North
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Community Activity Coordinator
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Sep 2013 - Sep 2016
Connected students with disabilities to job and volunteer opportunities in the community based on their interests and skills Led workshops in resume building, including use of resume software and basic computer literacy Performed on-site job coaching, including regular program evaluations Developed and maintained community contacts for program collaboration and student placement Connected students with disabilities to job and volunteer opportunities in the community based on their interests and skills Led workshops in resume building, including use of resume software and basic computer literacy Performed on-site job coaching, including regular program evaluations Developed and maintained community contacts for program collaboration and student placement
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The Phoenix Ranch School and Camp
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Visual Art and Art History Teacher
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Jun 2008 - Aug 2012
Designed lessons and curriculum to support current and engaging trends in art and art education Incorporated current classroom technologies into lessons, such as SMART boards, digital cameras, creative software, and tablets Organised fundraising to provide the department with a collection of digital cameras for the students Collaborated with other departments and faculty for integration of art and technology into academic programming, as well as with community organizations for art projects *I worked three summers as an Art Specialist for the school's summer program, and one full school year as and Art and Art History Teacher. Show less
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Education
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2008 - 2012
Virginia Commonwealth University
Master's degree, Art Teacher Education -
2003 - 2007
Manhattanville College
Bachelor of Fine Arts - BFA, Digital Photography and Computer Imaging
Community
