Experience

HF Markets

• Cyprus
• Financial Services
• 1 - 100 Employee

• Client Support Agent

  • Sep 2022 - Present



Fixed4U

• Cyprus

• Customer Service

  • Jul 2018 - Aug 2022



Fonemaster

• Nicosia

• Warehouse Supervisor

  • Jan 2017 - Jul 2018



Cablenet Communication Systems PLC

• Cyprus
• Telecommunications
• 100 - 200 Employee

• Technical Support Representative

  • Apr 2016 - Jan 2017

  Provide assistance to customer facing technical issues, regarding their internet connection, cable TV or telephony. Provide assistance to customer facing technical issues, regarding their internet connection, cable TV or telephony.



PC Reboot

• 53B Kennedy Avenue, Nicosia

• Owner

  • Nov 2014 - Jul 2016

  PC Reboot is a Computer Repair Company. Its most important goal is, to finally offer a good AND affordable service option for people requiring assistance with their computers. Along with our partner company MobiPlus, we are located under the same roof under a common name "Instafix", which is a repair center for Computers/Smartphones/Tablets. PC Reboot is a Computer Repair Company. Its most important goal is, to finally offer a good AND affordable service option for people requiring assistance with their computers. Along with our partner company MobiPlus, we are located under the same roof under a common name "Instafix", which is a repair center for Computers/Smartphones/Tablets.



MindGeek

• Luxembourg
• Internet Publishing
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Mar 2016

  I help out customers resolve issues with their online accounts, to the sites we provide support for. I help out customers resolve issues with their online accounts, to the sites we provide support for.



CYTA

• Cyprus
• Telecommunications
• 700 & Above Employee

• Call Center Representative

  • Jun 2009 - Jan 2016

  Helped customers via phone to get the services they have with CYTA up and running. Promoted to "Support Technician" where my responsibilities were running in-depth checks on customers' details (modem settings etc.) to find out why they were facing problems. Helped customers via phone to get the services they have with CYTA up and running. Promoted to "Support Technician" where my responsibilities were running in-depth checks on customers' details (modem settings etc.) to find out why they were facing problems.



Technica

• IT (Technician)

  • May 2008 - Jun 2009

  Repaired PCs/Laptops sold by the company. Repaired PCs/Laptops sold by the company.



G(aming)-Spot

• Computer use admin

  • Jan 2006 - Mar 2006

  In charge of making sure the customers were not accessing inappropriate sites. In charge of making sure the customers were not accessing inappropriate sites.