Prem Remo Sriskandarajah
Technical Support Specialist at Cin7- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Western Province, Sri Lanka, LK
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Credentials
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Certificate of Excellence
HSBC
Experience
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Cin7
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New Zealand
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Software Development
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200 - 300 Employee
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Technical Support Specialist
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Apr 2023 - Present
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Banking Associate - Digital Marketing
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Mar 2017 - Apr 2023
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Senior Banking Associate - Complaints Solutions
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Jan 2016 - Feb 2017
Solving customer complaints for general & high end customers (verbal and written) | inspecting on feedback and suggestions for implementation
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Senior Banking Associate - Card Projects
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Jun 2015 - Dec 2015
Credit card upgrade projects | new profiles card productions projects | new system upgrade
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Senior Banking Associate
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Jan 2014 - Jun 2015
Bank operations on personal banking and credit cards | assisting on personal banking and top end customers portfolio management
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Senior Banking Associate - Authroization Unit
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Oct 2013 - Dec 2014
Handling Merchant services, authorizations & issues | Visa and Master credit card issues and congestions
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Banking Associate - Life Cycle Management
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Jun 2011 - Sep 2013
Customer service for high end clients on new account openings | Assisting on feedback & solutions | credit card and account closure retentions | Virtual relationship manager |
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Banking Associate ( Sales )
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May 2010 - May 2011
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Banking Associate - Customer Service Executive
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Jan 2006 - May 2010
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Education
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Trinity College Kandy
Community
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