Hiran Silva

Operations Manager at Sri Lanka Express
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Contact Information
us****@****om
(386) 825-5501
Location
LK
Languages
  • English Professional working proficiency
  • French Limited working proficiency

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Bio

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Credentials

  • The Six Morning Habits of High Performers
    LinkedIn
    May, 2020
    - Nov, 2024

Experience

  • Sri Lanka Express
    • Sri Lanka
    • Travel Arrangements
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2017 - Present

      * Manage all major tour operators in Western European Countries. * Represent organization in foreign travel fairs. (Sales & Marketing). * Ensure the delivery of tour programs, pricing and necessary information on time to secure potential businesses. * Develop a strong relationship with hotels & suppliers for a smooth business operation. * Product development for high end clients. Ex - design personalized tour itineraries with luxury hotels, find new excursions /promote less touristic sites...etc. * Train Junior Staff .

    • Assistant Operations Manager
      • Jan 2014 - Dec 2016

      * Worked closely with Foreign Tour Operators and increased the sales. * Represented organization in foreign travel fairs. (Sales & Marketing).* Ensured the delivery of tour programs, pricing and necessary information on time to secure potential businesses. * Developed a strong relationship with hotels & suppliers for a smooth business operation. * Train Junior Staff .

    • Operations Executive
      • Feb 2010 - Dec 2013

      * Handled hotel reservations for European markets. * Make basic tour itineraries and provide tour costing . * Handled direct clients of the organization. * Handled Hotel & Supplier Contracts of the organization.* Participated as a trainee in foreign travel fairs. (Sales & Marketing)

Education

  • Sri Lanka Institute of Marketing-SLIM
    Certificate, Digital Marketing
    2019 - 2019
  • Alliance française de Kotte
    DELF A1, French Studies
    2014 - 2014
  • British Council Colombo
    English Language Course - Intermediate Level 2
    2009 - 2009
  • National Institute of Business Management, Sri Lanka
    PC Based Application Packages, Computer Science
    2008 - 2009
  • St John's College, Nugegoda
    General Certificate of Examination (Advanced Level), College Education
    2005 - 2005

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