Experience

Global People

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Sales Development Representative

  • May 2023 - Present

  GPS is an Executive Search and Staffing firm that helps clients build world class high performing teams by finding, attracting, and onboarding their mission critical top performing talent. GPS participates in the Warehouse Automation Technology sector as well as the RFID/IOT markets worldwide. GPS is an Executive Search and Staffing firm that helps clients build world class high performing teams by finding, attracting, and onboarding their mission critical top performing talent. GPS participates in the Warehouse Automation Technology sector as well as the RFID/IOT markets worldwide.



Upwork

• United States
• Software Development
• 700 & Above Employee

• Business Development Manager

  • Oct 2019 - Present



Glen Products Inc

• 1 - 100 Employee

• Client Relationship Manager

  • Oct 2019 - Aug 2022

  •Managed 40+ major client accounts and collaborated with operations and purchasing departments to drive down time to resolve issues, resulting in a 15% boost in key client retention •Met 100% of deadlines by exceeding targets and project goals, and as a result, received promotion upon the successful completion of projects. •Liaised with 150-200 new clients to discover their needs and addressed new opportunities and projects to send proposals and quotations, and follow-ups upon reviewing CAD drawings. •Delivered tons of products with more than a $1M Budget to facilitate multiple Government •Institutions in the State of California •Identified cases and assign tasks to each team member to resolve customer complaints and facilitate them with the best resolution to maintain a strong and healthy relationship with new and existing clients Show less



eTek Studio

• United Arab Emirates
• Software Development
• 1 - 100 Employee

• Business Analyst

  • 2018 - Oct 2019

  • Established outbound sales initiatives to generate leads through Calls & Emails to set up appointments for the CEO to onboard a new client. • Trained and led a team of five to make sales calls, schedule appointments, make client visits, and close the deals • Planned and implemented strategies for the debt collection department to call and email debtors and perform negotiations to maintain their KPIs, which led to an increase of 30% in productivity. • Established outbound sales initiatives to generate leads through Calls & Emails to set up appointments for the CEO to onboard a new client. • Trained and led a team of five to make sales calls, schedule appointments, make client visits, and close the deals • Planned and implemented strategies for the debt collection department to call and email debtors and perform negotiations to maintain their KPIs, which led to an increase of 30% in productivity.



ibex. Pakistan

• Pakistan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Executive

  • Feb 2013 - Aug 2018

  • Answered 50-100 inbound calls and planned follow-ups to achieve sales targets. •Updated customer records in CRM, Scheduled installation appointments, and updated calendars in the application to reduce instances of overbooking. •Achieved a 97% customer satisfaction rating for continuously providing excellent customer service • Answered 50-100 inbound calls and planned follow-ups to achieve sales targets. •Updated customer records in CRM, Scheduled installation appointments, and updated calendars in the application to reduce instances of overbooking. •Achieved a 97% customer satisfaction rating for continuously providing excellent customer service