Experience

NAPC

• United States
• Software Development
• 1 - 100 Employee

• Sales Administrator

  • Jun 2007 - Present

  Oversee order fulfillment processes from initial quote request to product delivery for a company specializing in providing content management solutions for various industries.» Work directly with Sales Department to generate accurate estimates, create purchase orders, collaborate with vendors to attain necessary hardware and software, and monitor all steps to ensure seamless process and on-time delivery. » Additionally send support renewals to clients and manage licenses and extensions.



RE/MAX

• Executive Assistant/Administrator

  • 1999 - 2007

  Provided exceptional administrative and office operations support for the Foreclosures Division of O'Donnell and Associates, a growing real estate brokerage in Chicago. Effectively managed client relationships, resolved property maintenance issues, negotiated agreements with banks and contractors, and ensured timely property closings by collaborating with lending institutions and attorneys.» Acted as liaison between office and contractors, utility companies, agents, and municipalities; set up inspections and managed property sale preparations. » Performed extensive research to resolve any issues such as existing liens or unlawful residence occupancy; organized necessary financial or legal action. » Professionally represented company during property showings and assisted Office Manager and multiple Real Estate Agents whenever needed.» Recruited to position due to comprehensive industry knowledge; Key player in company's achievement of 1K+ property closing since launch, with ~100 properties in inventory at any given time.

• Office Manager

  • 1993 - 1999

  Accountable for overseeing all office activities for a high-traffic office housing 50 Agents and support personnel. » Collaborated with Agents to ensure accurate and timely entry listings and orchestrate property closings.» Performed commission accounting, completed 1099's, allocated escrow monies, and reconciled accounts within deadlines. Additionally generated monthly and year-end reports for submission to company headquarters. » Established and cultivated professional relationships with Agents resulting in notable retention rates for operation.