Experience

Bill Speidel's Enterprises

• United States
• Hospitality
• 1 - 100 Employee

• Tour Guide

  • Jun 2017 - Present

  • Guide guests on a 75 minute tour through underground tunnels • Tell amusing and historically accurate tales of Seattle’s past • Provide guest services by answering questions about the tour itself, our city’s history, and other notable places to visit in Seattle • Mentor and train new guide hopefuls • Guide guests on a 75 minute tour through underground tunnels • Tell amusing and historically accurate tales of Seattle’s past • Provide guest services by answering questions about the tour itself, our city’s history, and other notable places to visit in Seattle • Mentor and train new guide hopefuls



Study.com

• United States
• E-Learning Providers
• 700 & Above Employee

• SEO Article Writer/Editor

  • Dec 2020 - Jan 2021

  • Optimized existing career and education related articles according to SEO best practices • Researched different schools, educational programs, and government websites to obtain current data • Optimized existing career and education related articles according to SEO best practices • Researched different schools, educational programs, and government websites to obtain current data



Gerald Wolff, DMD, ABGD

• Receptionist

  • Nov 2017 - Aug 2019

  • Greet and register approximately 30 new and existing patients daily • Verify patients' insurance and billing information • Enter treatment plans and post payments and entry charges in DSN • Accurately maintain all patient records including personal and medical information • Answer incoming calls on multi-line phone system and respond to patient email inquiries • Manage dentist and hygienist schedules and confirm patient appointments • Greet and register approximately 30 new and existing patients daily • Verify patients' insurance and billing information • Enter treatment plans and post payments and entry charges in DSN • Accurately maintain all patient records including personal and medical information • Answer incoming calls on multi-line phone system and respond to patient email inquiries • Manage dentist and hygienist schedules and confirm patient appointments



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Aug 2017 - Nov 2017

  • Store build and set-up, including assembling fixtures and merchandising store according to plan-o-grams • Open and close duties, including counting tills, running reports, filing paperwork, securing store • Onboarded new associates and trained them on customer service and how to operate POS registers, run fitting rooms, and merchandise the store • Kept abreast of product selection, visual and store updates, sales goals, and company communications • Assisted customers in finding products, suggested additional purchases, rang up sales, and obtained donations for the Spirit of Children foundation Show less



HealthPoint (CHC)

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Nutritionist

  • Aug 2014 - Jul 2016

  • Met one-on-one with patients and provided nutrition education and recommendations for optimal health • Co-designed and implemented a group class that focused on making healthy changes to improve diabetes, hypertension, and obesity; most group members made significant improvements in their blood sugar levels and weights • Worked in the school-based clinics at Tyee and Evergreen High Schools • Used NextGen to chart visits and schedule patients • Updated over 30 existing nutrition education handouts and created over 100 new ones • Worked with providers, nurses, behavioral health consultants, medical assistants, and front desk staff to coordinate patient service and experience Show less



Volunteers of America

• Non-profit Organizations
• 700 & Above Employee

• Support Specialist

  • Jul 2013 - Jul 2014

  • Helped community members find the resources they need, such as food, shelter, and utility assistance • Supported the different programs run out of the Greenwood office: Greenwood Food Bank, Senior Companion Program, and Disability Services • Processed volunteer timesheets and monthly reports • Filing, document scanning, file and supply organizing • Made lists of desired food donations for people with special dietary needs at the VOA Greenwood Food Bank • Created nutrition education materials for the Senior Companion Program • Helped with special events, such as food drives and fundraisers—set up and tear down, manning stations, answering questions, taking donations, etc. • Acted as Campaign Manager for the United Way Giving Campaign for the Greenwood office—planned and organized fundraising events, coordinated with UWKC representative, handled donations Show less



drugstore.com

• United States
• Retail
• 100 - 200 Employee

• Marketing Coordinator

  • Feb 2007 - Jul 2013

  • Coordinated marketing efforts for the Affiliate, Online Marketing, Data Feeds, SEO, Search, and International channels• Coordinated “Destination Health” content portal: edited articles, formatted documents, chose relevant images, worked with outside writers, coordinated with internal Creative, Legal, and Production teams to get content on site• Identified products to promote for various marketing efforts (eBay.com Daily Deals, Buy.com e-mails, AOL placements, MSN and Yahoo Gift Guides, affiliate banners, and promotional landing pages) based on appropriateness to theme, target audience, price, and product sales• Uploaded SKUs into partner site databases for promotions • Acted as the contact person for customer issues related to Affiliate, Online, and E-mail Marketing channels• Ran data on channel and specific placement performance; analyzed performance and reported to Marketing and Finance teams, as well as to partners• Had regular contact with multiple departments within the company (Merchandising, Production, Creative, Legal, Finance, and Customer Care) and outside it (LinkShare, AOL, Buy.com, eBay, MSN, and vendors)• Wrote, edited, proofread, and updated articles, catalogs, and press releases for drugstore.com and Beauty.com• Requested and distributed different creative marketing materials• Communicated with other departments within company and outside partners to coordinate special promotions Show less

• Nutritionist

  • Jun 2003 - Feb 2007

  • Answered e-mails and phone calls from customers wanting nutritional advice and customer service support• Resolved customer issues and logged all customer contacts for future reference• Assessed customers’ health needs via health questionnaires on internet and made recommendations for nutritional supplements based on customers’ health status and theories of Dr. Andrew Weil, Dr. Barry Sears, and Dr. Nathan Pritikin• Educated customers about our supplements and recommendations for health conditions• Edited copy for websites, outgoing e-mails, and regular mailings• Wrote several employee training documents, including one for training new Nutritionists• Wrote customer educational material• Designed inventory documents• Organized team events, such as holiday parties and decorating contests Show less



MultiCare Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Registrar

  • Nov 2002 - Jun 2003

  • Admitted patients to Urgent Care Center • Obtained demographic and insurance information and entered this into computer system • Collected medical co-pays • Phoned physicians’ offices for referrals • Admitted patients to Urgent Care Center • Obtained demographic and insurance information and entered this into computer system • Collected medical co-pays • Phoned physicians’ offices for referrals



Highline Community Hospital

• United States
• Biotechnology Research
• 1 - 100 Employee

• Clinical Dietitian

  • Jan 2002 - Nov 2002

  • Served as a relief Clinical Dietitian during the head Dietitian’s medical leave • Placed in charge of all floors: ICU, Telemetry, Medical/Oncology, and Surgical • Assessed nutritional status of patients and made recommendations based on medical charts and patient interviews • Acted as weekend coverage at the Specialty Center on Synergos Rehab and Geropsychiatric floors • Assisted in easing the transition from a traditional pre-select menu system to room service by addressing concerns from patients and Nursing Show less