Paul Grout
Office & Finance Manager at Adams Environmental Limited- Claim this Profile
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Bio
Jacqueline Ofori Atta
Paul is a very focused, determined and inspirational mind. He is a joy to know and work with
Jacqueline Ofori Atta
Paul is a very focused, determined and inspirational mind. He is a joy to know and work with
Jacqueline Ofori Atta
Paul is a very focused, determined and inspirational mind. He is a joy to know and work with
Jacqueline Ofori Atta
Paul is a very focused, determined and inspirational mind. He is a joy to know and work with
Credentials
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NFSH Healing Trust Certificate
The NFSH / Healing Trust
Experience
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Adams Environmental
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United Kingdom
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Environmental Services
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1 - 100 Employee
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Office & Finance Manager
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May 2012 - Present
Responsible for the managing the office, administration and finances for an environmental consultancy which specialises in asbestos management surveyance. Responsible for:Account managementSales and marketingManagement of administration and information systems and processes for the companyDebt ManagementDelegation of work to surveyors and analysts Responsible for the managing the office, administration and finances for an environmental consultancy which specialises in asbestos management surveyance. Responsible for:Account managementSales and marketingManagement of administration and information systems and processes for the companyDebt ManagementDelegation of work to surveyors and analysts
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Automated Marketing, Inc.
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Advertising Services
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Project Manager
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Jul 2011 - Sep 2011
Responsible for designing and implementing a project management system to organise the work for PHP website developers to ensure timely completion of projects within deadlines and monetary budget constraints. Building client relationships and liaising with customers on their service requirements and implementing sales strategies for Infusion-soft and website development technology products. Duties: • Evaluation of team working performance strategies• Planning and implementing of a new project management system to organise and monitor the team’s work flow output
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London Borough of Camden
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United Kingdom
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Government Administration
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700 & Above Employee
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Senior Commercial Support Officer
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Apr 2004 - 2011
London Borough of CamdenTEAM LEADER Apr 2004 to Jul 2011Responsible for leading a team of administrators providing customer support to sales officers and account management for over 5300 contracted business waste collection clients.Duties: • Negotiating with clients on contract sales, service provision and educating customers on the laws of waste management.• Motivating the team to achieve high standards and KPI target.• To oversee the training, supervision, planning, co-ordination and prioritisation of work pertaining to the Commercial Support Team.• Developing target market strategies and sales processes.• Preparation and monitoring of the team’s capital and revenues budgets both income and expenditure.• Supervising and undertaking the debt recovery processes for the department.• Actioning, processing and scrutinising of all approved invoices for payment to satisfy audit requirements.• Supervising an efficient and effective point of contact for members of the public• Ensuring that customer enquiries and complaints are concluded satisfactorily.• Collating and presenting statistical information relating to the work of the team.Key Achievement examples• Managed to negotiate service contracts worth over £85,000 per annum in one month• Saved the department over £250,000 of service income loss with the introduction of a new debt recovery management procedure.• Supervised a new team to manage 5300 customer financial accounts with half of the staff resource allocation due to structural changes.• Introduced debt recovery processes to ensure that level of debt was maintained below 2.5% of department’s annual income.
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Health and Safety Executive
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United Kingdom
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Government Administration
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700 & Above Employee
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Team Leader & Senior Administrator
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Aug 1994 - Apr 2004
History of work for 3 departments including the Local Authority Unit, Health Directorate & Safety Policy Division.• Providing administrational, IT and budget management support to Health and Safety Policy Advisors.• Managing essential information systems, processes and technology.• Accounts management for payment transactions.• Budget control, financial and work output performance planning.• Supervision and recruitment of administration officers.• Supervision of information technology resource and IT training for staff.• Acting as the Health & Safety Co-ordinator ensuing safe working conditions for over 2000 staff.• Management of statutory consultation exercises to assist production of health and safety law policy guidance and annual reports provided to the industry.Key Achievement examples• Devised a National Accident Database system to store over 45,000 accident records in accordance with the RIDDOR reporting of injuries regulation procedures and increase data management productivity of 6 admin officers.• Planned and supervised major office re-locations through management, guidance and support to divisional staff.
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Bingo Caller & Sales Operator
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Jan 1992 - Mar 1994
Sales Assistant/Bingo caller and customer service Sales Assistant/Bingo caller and customer service
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Education
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1991 - 1993
BEXLEY COLLEGE
BTEC National Diploma, Computer Studies -
1990 - 1991
Bexley College
BTEC First Diploma in Business and Finance, GSCEs -
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OTHER EDUCATION
Performance Leadership -
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RIVERSIDE SECONDARY SCHOOL
Maths, English Language,English Literature, Music,Physics, German & Graphical Communication
Community
