Experience

Management Insight Technologies

• United States
• Market Research
• 1 - 100 Employee

• Research Operations Manager

  • Feb 2019 - Present

• Research Analyst

  • Sep 2017 - Feb 2019

  Maintain responsibilities under Market Research Operations Associate title, while also adopting following responsibilities:• Lead team-member for all project manager related items• In-Depth training of new employees on the structure, logistics, and implementation of processes of both qualitativeand quantitative market research projects• Organize and outline operational logistics and processes regarding project standards into accessible documents to befollowed for each research project• Member of a team responsible for evaluating and adopting a survey programming software, Decipher, with fieldmanagement as speciality• Develop and implement new, company-wide processes for sample sourcing and field management using Decipher

• Market Research Operations Associate

  • Sep 2016 - Sep 2017

  Project management and operations management of IT-focused market research studies.• Communicate with a multitude of vendors to ensure sample frames, quality objectives, and project deadlines are • Manage sampling to an internal panel of respondents• Quality check and verification of online survey programs• Supporting data management objectives for both qualitative and quantitative studies - data cleaning, data input, merging of data files• Populating and verifying content of client deliverables (written reports, PowerPoint presentations, etc.)



The Worcester Regional Research Bureau

• Research Internship

  • Jan 2015 - May 2015

  • Research municipal issues for the City of Worcester, such as retiree benefits• Use Microsoft Publisher to transform written work into final form for public release• Conduct interviews of public officials, such as the budget director for the City of Worcester• Navigate government and non-profit databases to collect information• Assist other researchers on projects and offer critiques and suggestions for change • Research municipal issues for the City of Worcester, such as retiree benefits• Use Microsoft Publisher to transform written work into final form for public release• Conduct interviews of public officials, such as the budget director for the City of Worcester• Navigate government and non-profit databases to collect information• Assist other researchers on projects and offer critiques and suggestions for change