Doug MacDonald

Vice President, Marketing Services at Synergent
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Maine, United States, US

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It's rare that you come across a leader like Doug. I had the pleasure of working with Doug for nearly eight years at Synergent and the Maine Credit Union League, collaborating on several direct marketing campaigns and sales opportunities. Doug’s ability to juggle multiple high-level projects and manage a diverse team made a dramatic difference in the productivity level of the organizations' direct marketing services division -- creating a successful data-driven, metrics-focused program for credit unions. He is knowledgeable on the latest in marketing, measurement and management, and I was honored to work with him.

Anthony D'Adamo

Doug is a take-charge person who is able to present creative ideas and benefits. He successfully contributed to several marketing programs for our company which resulted in increased revenue. Doug was also an asset to our marketing efforts by leading our MarCom organization and developing E-Marketing campaigns promoting product awareness and new lead generation. I highly recommend Doug; He is a team player and would be an asset to any organization.

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Credentials

  • Pragmatic Certified Product Manager
    Pragmatic Institute
    Apr, 2020
    - Nov, 2024
  • PMC Level VII
    Pragmatic Institute
    Mar, 2020
    - Nov, 2024
  • PCM-VII
    Pragmatic Institute (Pragmatic Marketing + TDI)
    Feb, 2020
    - Nov, 2024
  • Pragmatic Certified Product Master
    Pragmatic Institute
    Feb, 2020
    - Nov, 2024
  • Pragmatic Certified Product Master
    Pragmatic Institute
    Feb, 2020
    - Nov, 2024
  • Product Master
    Pragmatic Institute
    Feb, 2020
    - Nov, 2024
  • The Business of Data Science
    Pragmatic Institute
    Feb, 2020
    - Nov, 2024
  • Launch
    Pragmatic Institute (Pragmatic Marketing + TDI)
    Sep, 2018
    - Nov, 2024
  • Market
    Pragmatic Institute (Pragmatic Marketing + TDI)
    Sep, 2018
    - Nov, 2024
  • Pragmatic Certified Product Marketer
    Pragmatic Institute
    Sep, 2018
    - Nov, 2024
  • Pragmatic Certified Product Marketer
    Pragmatic Institute
    Sep, 2018
    - Nov, 2024
  • Pragmatic Certified Product Marketer
    Pragmatic Institute
    Sep, 2018
    - Nov, 2024
  • Price
    Pragmatic Institute (Pragmatic Marketing + TDI)
    Sep, 2018
    - Nov, 2024
  • Build
    Pragmatic Institute (Pragmatic Marketing + TDI)
    May, 2018
    - Nov, 2024
  • Focus
    Pragmatic Institute (Pragmatic Marketing + TDI)
    May, 2018
    - Nov, 2024
  • Foundations
    Pragmatic Institute (Pragmatic Marketing + TDI)
    Feb, 2018
    - Nov, 2024
  • PMC Level VI
    Pragmatic Institute (Pragmatic Marketing + TDI)
    Feb, 2018
    - Nov, 2024
  • PMC-VI
    Pragmatic Marketing
    Jan, 2018
    - Nov, 2024
  • Pragmatic Marketing Certification
    Pragmatic Marketing
    Jan, 2018
    - Nov, 2024
  • Credit Union Certified Marketing Executive
    CUNA Marketing Management School
    May, 2014
    - Nov, 2024
  • The Business of Data Science
    Pragmatic Institute

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Vice President, Marketing Services
      • Feb 2014 - Present

      Responsible for the management, direction and profitability of the Direct Marketing Services Division. Evaluates market conditions to develop and maintain strategies to best support the marketing needs, goals and objectives of member credit unions."The right message, to the right member, at the right time." This is our strategy to help your credit union take an effective, creative approach to your marketing efforts. Our goal is to help your credit unions create opportunities that engage members and develop deeper member relationships. Our focus is on obtaining bottom line results from those relationships, with effective use of direct marketing. Show less

    • AVP, Direct Marketing Services
      • May 2013 - Present

    • Manager, Direct Marketing Services
      • Aug 2010 - Present

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Marketing and Product Development
      • Dec 2007 - Aug 2010

      Digital Marketing Manager -- Responsible for online and new media marketing initiatives as well as managing the digital customer experience from a product perspective. Worked as marketing lead for social media activities and partnered with other key teams to maximize the company’s marketing, lead generation and sales opportunities online. Provided technical expertise, business acumen, strategic planning and leadership in new media. Field Marketing Manager -- Responsible for strategic development, execution and management of comprehensive marketing plans designed to penetrate and grow adoption in mature markets. Provided leadership to customer sales and service centers, product management and creative teams. Implemented regional market plans, research and strategy, performing regular competitive analysis to drive competitive response activities. Show less

    • Telecommunications
    • 1 - 100 Employee
    • Marketing Manager
      • Jan 2006 - Dec 2007

      Managed all corporate marketing, including collateral, budget, strategy and public relations to assist B2B sales of high-tech telecommunication equipment and software applications. Developed comprehensive marketing campaigns, including promotional materials, direct-mail response programs and online initiatives. Designed, implemented and tracked both traditional and cutting edge marketing campaigns. Managed all corporate marketing, including collateral, budget, strategy and public relations to assist B2B sales of high-tech telecommunication equipment and software applications. Developed comprehensive marketing campaigns, including promotional materials, direct-mail response programs and online initiatives. Designed, implemented and tracked both traditional and cutting edge marketing campaigns.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Sales Associate
      • Jan 2004 - Jan 2006

      Managed several clients simultaneously with a perfect contract to close ratio. Developed uniquely targeted marketing initiatives by leveraging technology and cutting edge target marketing, effectively utilizing email marketing and database mining techniques. Managed several clients simultaneously with a perfect contract to close ratio. Developed uniquely targeted marketing initiatives by leveraging technology and cutting edge target marketing, effectively utilizing email marketing and database mining techniques.

    • Owner / Founder
      • Jan 2002 - Dec 2005

      Founded a boutique creative agency offering marketing identity and e-marketing services. Specialized in marketing small to medium size businesses to increase brand awareness. Acted as a consultant in client business plans, marketing analysis and business development. Created effective marketing strategies through market research and differentiation. Founded a boutique creative agency offering marketing identity and e-marketing services. Specialized in marketing small to medium size businesses to increase brand awareness. Acted as a consultant in client business plans, marketing analysis and business development. Created effective marketing strategies through market research and differentiation.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Marketing Manager
      • Mar 2005 - Nov 2005

      Delivered a broad spectrum of cutting-edge online marketing programs and campaigns to support enterprise software sales for human resource professionals. Worked in a small start-up environment to carry out a full range of marketing functions in a flexible and aggressive market. Established robust online marketing and web lead generation programs. Developed creative print, direct mail, and online marketing collateral. Startup acquired and subsequently relocated. Delivered a broad spectrum of cutting-edge online marketing programs and campaigns to support enterprise software sales for human resource professionals. Worked in a small start-up environment to carry out a full range of marketing functions in a flexible and aggressive market. Established robust online marketing and web lead generation programs. Developed creative print, direct mail, and online marketing collateral. Startup acquired and subsequently relocated.

Education

  • East Carolina University - College of Business
    Business, Small Business Management and Entrepreneurship
  • Flagler College
    Psychology
  • University of Southern Maine
  • Kennebunk High School

Community

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