Experience

Furama Resort Danang

• Vietnam
• Hospitality
• 1 - 100 Employee

• Credit Supervisor

  • Sep 2022 - Present

  - Evaluate and deal with debts with partners and clients. - Track consumer payments made through bank account, credit cards, etc. - Addressing client complaints about transactions - Create reports that track the typical time it takes for a company's accounts receivable amount to be collected during a given time period. - Examine and assess the company's liquidity or the partners' and customers' ability to pay - Write up minutes from meetings and update departmental data. - Distributing receipts, correspondence, and related documents. Show less



Hoang Chau Co. Ltd,

• Duy Xuyên District, Quang Nam, Vietnam

• Factory Manager

  • Nov 2019 - Aug 2022

  - Reaching out to partners and managing materials - Making updates on the progress of the work and contacting stakeholders. - Managing and recording the data of materials for each project. - Building relationships with materials and their suppliers is a skill. - Researching the market, evaluating it, and comparing the raw material price situation are other skills. - Preparing reports on industrial worker pay, bonuses, and timekeeping - Reaching out to partners and managing materials - Making updates on the progress of the work and contacting stakeholders. - Managing and recording the data of materials for each project. - Building relationships with materials and their suppliers is a skill. - Researching the market, evaluating it, and comparing the raw material price situation are other skills. - Preparing reports on industrial worker pay, bonuses, and timekeeping



Silk Sense Hoi An River Resort

• Vietnam
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Jul 2018 - Sep 2019

  - Interacting and communicating with Resort’s partners - Checking information and contacting customers - Consulting, exploiting customer’s needs and building a tour schedule. - Experienced in night shifts, auditing, and financial management - Supporting and associating Executive departments - Experienced in interacting with customers and diverse customers can achieve the desired stay during their staying - Ability to formulate work plans and procedures and ensure working ability - Ability to work and ensure the quality of work during high-season Show less



Vinpearl

• Vietnam
• Hospitality
• 500 - 600 Employee

• Hospital Receptionist

  • Sep 2017 - Aug 2018

  - Experienced in training new employees for work and preliminary activities - Experienced in supporting and checking in for major tourist groups such as Haha and Saigontourist Travel - Agent - Solving problems and giving solutions to make Guest comfortable - Reading, interpreting, and exporting data from OPERA to compile concise reports - Supporting and coordinating related departments such as F&B, Housekeeping and Engineering - Experienced in distributing workloads among departments during on-season periods as a supervisor-assistant - Experienced with Microsoft Office Word, Excel & Power Pivot for reports - Able to work collaboratively in a team environment - Capable of controlling and distributing workloads reasonably during rush hours - Capable of communication and working with customers in English - Aptitude and desire for learning & improvement - Confidently communicate with guests to understand their needs and provide accurately instructions Show less