Kristi Kooyman
Client Success Manager at TargetX- Claim this Profile
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Bio
David Sicoli
Kristi is an outstanding leader, caring colleague, and skilled project management professional. When I began work at TargetX, Kristi trained and mentored me as a project manager. Regardless of her workload, she took the time to walk through business processes, Salesforce technical training, and risk management. Over the past two years, Kristi and I became the most senior project managers. Together we carried a team of seven project managers through changes in the way we implement products, manage projects, and train new employees at TargetX. Without hesitation, I recommend Kristi for any position she she sets her sights on.
David Sicoli
Kristi is an outstanding leader, caring colleague, and skilled project management professional. When I began work at TargetX, Kristi trained and mentored me as a project manager. Regardless of her workload, she took the time to walk through business processes, Salesforce technical training, and risk management. Over the past two years, Kristi and I became the most senior project managers. Together we carried a team of seven project managers through changes in the way we implement products, manage projects, and train new employees at TargetX. Without hesitation, I recommend Kristi for any position she she sets her sights on.
David Sicoli
Kristi is an outstanding leader, caring colleague, and skilled project management professional. When I began work at TargetX, Kristi trained and mentored me as a project manager. Regardless of her workload, she took the time to walk through business processes, Salesforce technical training, and risk management. Over the past two years, Kristi and I became the most senior project managers. Together we carried a team of seven project managers through changes in the way we implement products, manage projects, and train new employees at TargetX. Without hesitation, I recommend Kristi for any position she she sets her sights on.
David Sicoli
Kristi is an outstanding leader, caring colleague, and skilled project management professional. When I began work at TargetX, Kristi trained and mentored me as a project manager. Regardless of her workload, she took the time to walk through business processes, Salesforce technical training, and risk management. Over the past two years, Kristi and I became the most senior project managers. Together we carried a team of seven project managers through changes in the way we implement products, manage projects, and train new employees at TargetX. Without hesitation, I recommend Kristi for any position she she sets her sights on.
Experience
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TargetX
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Higher Education
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1 - 100 Employee
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Client Success Manager
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déc. 2017 - - aujourd’hui
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Project Manager
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avr. 2013 - déc. 2017
Understand and consult on client business process, needs, and requirements. Monitor and mitigate project risks and impact, ensuring successful delivery on project plan. Maintain open and frequent communication with client team and stakeholders. Leverage and help develop tools to manage implementations.
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Manager, Operations
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juin 2012 - déc. 2012
Managed online marketing, email communications, customer newsletters; Managed daily store operations, sales, customer service, policies and procedures. Managed online marketing, email communications, customer newsletters; Managed daily store operations, sales, customer service, policies and procedures.
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The College Board
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United States
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Education Administration Programs
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700 & Above Employee
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Training Specialist/Migration Manager
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févr. 2008 - oct. 2012
Developed and delivered technical and functional software training to college clients; provided support to clients migrating to new CRM. Developed and delivered technical and functional software training to college clients; provided support to clients migrating to new CRM.
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Colorado College
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United States
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Higher Education
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700 & Above Employee
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Assistant Director of Operations
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août 2002 - févr. 2008
Oversight of office operations, CRM administration and training, supervision of support staff and student employees. Co-chair of Staff Council. Oversight of office operations, CRM administration and training, supervision of support staff and student employees. Co-chair of Staff Council.
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Coordinator of Admission
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févr. 1999 - août 2002
Travel and territory management, application evaluation, CRM administration and training, public presentations, interviews, event planning; Developed and implemented communications plan, tele-recruiting program, reporting protocol for volunteer network; faculty and senior administration liaison. Travel and territory management, application evaluation, CRM administration and training, public presentations, interviews, event planning; Developed and implemented communications plan, tele-recruiting program, reporting protocol for volunteer network; faculty and senior administration liaison.
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Education
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2011 - 2013
George Mason University - Schar School of Policy and Government
Public Policy -
1996 - 1998
University of Utah
Bachelor of Science, Political Science -
1994 - 1995
Cottey College
AA, AS
Community
