EMEA Head of Implementation

• Mar 2023 - Present

Implementation Project Manager

• May 2022 - Mar 2023

Senior Manager - Implementation

• Oct 2021 - Apr 2022

Head of Implementation - APAC

• Jan 2019 - May 2021

APAC Manager - Implementation

• Apr 2017 - Dec 2018

Reporting to the Global Head of Implementation, I am responsible for the Implementation and Strategic Projects function for Asia Pacific. Recent major successes in 2017 included 2 multi-million dollar implementations with tier-1 banking institutions.Responsible for the management of Project Managers and Project Analysts based in Singapore and India, my role consists of, but is not limited to the following:- Review and approval of all implementation plans and resource allocation- Implementation of large-scale new services and expansions into multi-geographies, as well as supervision of all other implementations in the region, acting as escalation point- Project Management for Strategic projects such as setting up new entities or opening new offices- Delivery of sales pitches as part of the core pitch team- Workstream Leadership, including Change Management, Legal and Commercial negotiations, Governance and PMO - Working closely with and reporting to regional and global top management. Show less

Implementation Team Leader, APAC

• Jan 2015 - Mar 2017

In charge of growing the Implementation function in Asia, and delivering all implementations and projects for Resource Solutions in Asia Pacific, including growth into new territories.Over my two years as a Team leader, I was responsible for the implementation of a total of 30 projects across 14 countries, and grew the team from 1 to 4 in Singapore and India.

Operations & Implementation Manager

• Nov 2013 - Dec 2014

Responsible for setting up the Implementation function in Asia, which was previously managed from the UK.My responsibilities included implementing all new services to clients as well as any operational projects in Asia. These varied from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions implemented predominantly to new clients, but also to existing clients within new regions.Key successes have been embedding a high class implementation into Resource Solutions in a region where the RPO market was new. Show less

Project Manager

• Jan 2013 - Nov 2013

As a Project Manager, my responsibilities were to manage projects and implementations assigned to me from end-to-end. This included management of all new projects in South East Asia through travels to the region.Key successes have been growing an in-depth knowledge of local nuances, including local legislation and establishing high standards for future implementations within the region.

Associate Project Manager

• Jan 2012 - Dec 2012

Associate Project Manager for Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO) at both Global and Regional levels with a strong focus on Asia Pacific. Management of small projects as well as continuous support on large scale multi region implementations.Key tasks included: - Assess scope of work to create and manage an integrated Project Plan with the Client- Ensure adherence to Prince 2 implementation methodology- Set up project Governance and all PMO documentation, providing regular updates to the Steering Committee with particular focus on risk escalation- Stakeholder management within the organisation and at client level- Process optimisation and design. Show less

Project Coordinator

• Sep 2010 - Dec 2011

As a Project Coordinator, my key responsibilities included supporting the project team with all PMO tasks, including process discovery and design, maintaining RAID logs, follow up with stakeholders on workstream progress and timely escalation to the project team as and when appropriate.Key successes included transition of over 500 temporary workers to a Resource Solutions contract for a large banking institution in just under 4 weeks.

Auditor

• Mar 2008 - Aug 2010

In charge of ensuring compliance with clients' pre-employment screening requirements across all recruitment agencies supplying to Resource Solutions clients. My responsibilities included conducting training for recruitment agencies on pre-employment screening requirements and updates.Contact point for all recruitment agencies with regards to pre-employment screening.

Secretary, CEO/COO office

• Jan 2007 - Dec 2007

Providing administrative support to executives, managing agendas, filtering emails & phone calls, organising meetings, travel arrangements (including private jets, visa arrangements)

Recruitment Coordinator

• Mar 2006 - Dec 2006

Supporting the Recruitment Team: organising interviews, managing team agendas, welcoming & briefing candidates, preparing offer letters, filtering phone calls & applications

Bilingual Secretary

• Feb 2006 - Mar 2006

Assisting the Sales Directors Team and the VP Marketing making travel arrangements, filtering phone calls, drafting business letters Assisting the Sales Directors Team and the VP Marketing making travel arrangements, filtering phone calls, drafting business letters

Recruitment Coordinator / Marketing Team Coordinator

• Aug 2005 - Oct 2005

Recruitment Coordinator, AMP Administrative support to the recruitment team, preparing and sending offer letters, performing reference checks, scheduling interviews Marketing Team Coordinator Administrative support to the marketing team, responsible for financial planners’ orders, coordinating charity events organisation Recruitment Coordinator, AMP Administrative support to the recruitment team, preparing and sending offer letters, performing reference checks, scheduling interviews Marketing Team Coordinator Administrative support to the marketing team, responsible for financial planners’ orders, coordinating charity events organisation

Training/Project Coordinator

• Mar 2001 - Nov 2004

Organising trainings in aviation safety internationally Negotiating contracts in collaboration with the Programme Manager Coordinating logistic aspects: travel arrangements for instructors, venues and facilities booking, compiling attendee lists and sending invitations Producing reports with feedback from instructors and participants Organising trainings in aviation safety internationally Negotiating contracts in collaboration with the Programme Manager Coordinating logistic aspects: travel arrangements for instructors, venues and facilities booking, compiling attendee lists and sending invitations Producing reports with feedback from instructors and participants