Alice Pointing
Account Manager at Natures Heart UK- Claim this Profile
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Bio
Credentials
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Life Support, Medical Emergencies
The CPD Certification Service
Experience
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Natures Heart UK
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Account Manager
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May 2022 - Present
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Nestlé Purina PetCare (UK) Limited
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United Kingdom
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Food Production
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1 - 100 Employee
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Business Development Manager
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Feb 2020 - Nov 2022
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Nestlé Purina PetCare Europe
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Switzerland
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Consumer Goods
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700 & Above Employee
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National Account Executive
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Nov 2017 - Nov 2022
Discounters
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Key Account Manager
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May 2019 - May 2022
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National Account Assistant - Landmark, The Today's Group and Bestway
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Nov 2016 - Nov 2022
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National Account Assitant - Nisa, P&H and Spar
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Feb 2016 - Nov 2022
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Washstation Ltd
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Guildford, United Kingdom
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Regional Account Manager
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Jun 2015 - Nov 2015
Managing all sites across the UK making sure each site is running well and arranging maintenance when necessary Running promotions across all sites during Freshers week and term times Identifying new business opportunities within existing and new customers Attending exhibition stands when required Dealing with service calls on a daily basis within a team of 5 engineers Maintaining good working relationships with hall managers at each university Managing all sites across the UK making sure each site is running well and arranging maintenance when necessary Running promotions across all sites during Freshers week and term times Identifying new business opportunities within existing and new customers Attending exhibition stands when required Dealing with service calls on a daily basis within a team of 5 engineers Maintaining good working relationships with hall managers at each university
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Nestlé Nespresso
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Gatwick
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Sales Support Specialist
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Apr 2014 - Jun 2015
Providing top-quality administrative support to the Nespresso B2B Sales force, Sales & Service Partners and Service Partners. Developing and maintaining relationships with the UK corporate client base, in particular the Key accounts and Horeca (Hotel, Restaurant and Catering) sector Monthly and weekly reporting to management and clients Demand planning and forecasting to accommodate upcoming projects Providing top-quality administrative support to the Nespresso B2B Sales force, Sales & Service Partners and Service Partners. Developing and maintaining relationships with the UK corporate client base, in particular the Key accounts and Horeca (Hotel, Restaurant and Catering) sector Monthly and weekly reporting to management and clients Demand planning and forecasting to accommodate upcoming projects
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Mid Sussex District Council
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Government Administration
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100 - 200 Employee
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Customer Services Advisor
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Apr 2012 - Apr 2014
• To be the ‘public face’ for the Council, working as a member of the Customer Contact Team, by providing a high performing and effective first point of contact for both face to face and telephone callers to the Council. My duties include:-To work as a member of the Customer Contact Team, undertaking training and duties as required to provide excellent customer service both in the Customer Contact Centre and Reception-Assist with coaching and mentoring of new members of the team, as required.-To undertake such duties as may be reasonably requested from time to time by the SCSO to ensure the effective running of the Customer Contact Team. Show less
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Accountancy Assistant
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Jun 2011 - Apr 2012
• My Accountancy duties included: -The completion of monthly reconcilliations on NNDR and Council Tax and Land charges.-Assisting with Council taxbase calculations and Council Tax leaflet production.-Monthly running of BO monitoring reports.-Cashflow coding, collection fund and statement of Accounts work.-General Assistance to the Principal and Group Accountant.
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Education
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University of Portsmouth
Bachelor of Arts (BA), English Language and Literature, General