Alyssa McClelland

Case Manager at AIP Marketing Alliance (AIPMA)
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Contact Information
us****@****om
(386) 825-5501
Location
Algonac, Michigan, United States, US

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Case Manager
      • Feb 2022 - Present

      -Generate creative solutions to enhance and improve the case management processes -Created database to track current case status to improve efficiency -Analyze confidential customer documents and approve documentation -Assist agents with processes throughout their case to increase their efficiency -Provide regular updates to customers and team members on current cases -Generate creative solutions to enhance and improve the case management processes -Created database to track current case status to improve efficiency -Analyze confidential customer documents and approve documentation -Assist agents with processes throughout their case to increase their efficiency -Provide regular updates to customers and team members on current cases

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Assistant Event Coordinator
      • Jun 2021 - May 2022

      -Conducted planning meetings with clients in person and assisted in planning final details -Coordinated rehearsals, ceremonies, receptions, and other various events -Created event contracts and banquet event orders for clients -Coordinated and guided tours of venue for potential clients -Assisted with event and table set-ups and breakdowns, table design, and style -Collaborated with kitchen staff to ensure dinners were all plated correctly and served in a timely manner -Oversaw the banquet staff to ensure that the event and all guests were provided with exceptional service Show less

Education

  • Macomb Community College
    Associate's degree, Hospitality Administration/Management
    2021 - 2021

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