Experience

WAVE

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Service Designer

  • Jan 2021 - Present

  At WAVE we use human-centered design, business acumen and rigorous research to realise sustained, long-term growth for organisations. Recent clients and projects have included: _Australian Taxation Office: Enterprise service blueprinting strategy _AstraZeneca: Design Research _Design research for Government-led Mental Health initiatives in Victoria _ASX-listed Financial services organisation: Design-led innovation strategy, product design, and organisation innovation capability uplift



India J Read

• Freelance Designer

  • Apr 2020 - Jan 2021

  As a freelance Experience and Communications Design consultant, I've recently worked on a number of projects covering a variety of capabilities and industries, including: _Design Strategy consulting for a regional think tank aiming to research and develop projects to foster ecological, social and economic resilience and wellbeing in rural Victoria and beyond _Brand strategy and identity for a Medico-Legal reporting company that facilitates robust legal outcomes by connecting lawyers with leading specialist doctors _Brand narrative and identity for an organisation that designs and builds bespoke data-sourcing/reporting platforms for clients such as universities and government _Branded content copywriting aligning with strategic goals for brands in the finance, sustainability, logistics, construction, and design sectors



Dave Clark.

• New Zealand
• Design Services
• 1 - 100 Employee

• Account Manager

  • Aug 2019 - Apr 2020

  As an Account Manager at Dave Clark Design, I worked closely with teams within major client ANZ Bank across internal and external design projects, including implementation, testing, rollout, and delivery of various ANZ design jobs across Health, Tech, Institutional Banking, Digital Journey, Security, HR, and Events. I developed client briefs, fee proposals and costings for new projects and managed ongoing budgets. I was responsible for coordinating external suppliers, including developers, printers, photographers, etc. I managed designer briefs and work, scheduling workflow hours, presentations and deliverables, as well as financials and billing for my own folio of projects



Studio Ongarato

• Australia
• Design Services
• 1 - 100 Employee

• Junior Account Manager

  • Apr 2018 - Jul 2019

  At Studio Ongarato, I worked closely with the Strategic Director to deliver multiple research, analysis, and strategy pieces to clients within hotel, hospitality, retail, and property sectors. I assisted with the implementation, rollout, and delivery of client jobs in hospitality, retail, architecture, and property development sectors, and project managed and launched the new Studio Ongarato website. I was responsible for coordinating the Studio Ongarato social media and content, and worked on New Business management and activity, including putting together fee proposals and costings for new jobs. I wrote design briefs, scheduled workflow hours, coordinated presentations, managed job financials and clients’ budgets. I was also responsible for coordinating external suppliers, including printers, developers, photographers, etc.



Bennetts Pty. Ltd.

• Marketing Co-ordinator

  • Jul 2016 - Apr 2018

  At Bennetts, I developed a business-to-business marketing strategy, developed content, and maintained long-term publishing schedules that responded to industry events and trends. I audited and improved brand touchpoints regularly, collected, analysed, and collated reports on audience engagement, and sought customer feedback for more targeted and effective communication. At Bennetts, I developed a business-to-business marketing strategy, developed content, and maintained long-term publishing schedules that responded to industry events and trends. I audited and improved brand touchpoints regularly, collected, analysed, and collated reports on audience engagement, and sought customer feedback for more targeted and effective communication.