Grace Thomson

Customer Insights Analyst at WB Games Boston
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Contact Information
us****@****om
(386) 825-5501
Location
Suffolk County, Massachusetts, United States, US

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5.0

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Christopher Fidalgo

Grace's insights were extremely helpful in upgrading our knowledge of the game. She's incredibly smart, thorough, and humble. If I had a list of the most valuable people at the company, Grace would easily be in the top 10. I cannot recommend her enough.

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Experience

    • United States
    • Computer Games
    • 100 - 200 Employee
    • Customer Insights Analyst
      • Mar 2020 - Present

      As Consumer Insights Analyst at WB Games Boston, I design and execute research initiatives for the hit mobile game, Game of Thrones: Conquest, to bring the voice of our players to the forefront. I work with interdisciplinary teams to uncover actionable insights that inform game design decisions, through a combination of Quantitative player surveys and Qualitative UX studies As Consumer Insights Analyst at WB Games Boston, I design and execute research initiatives for the hit mobile game, Game of Thrones: Conquest, to bring the voice of our players to the forefront. I work with interdisciplinary teams to uncover actionable insights that inform game design decisions, through a combination of Quantitative player surveys and Qualitative UX studies

    • United States
    • Market Research
    • 1 - 100 Employee
    • Strategic Planner
      • Mar 2017 - Mar 2020

      As a strategic planner at Plan-it Marketing, I conducted qualitative and quantitative market research for a wide range of clients across industries, while developing my skills in strategic problem solving, brand positioning, research design, and creative marketing solutions. More specifically, I drew insights out of interviews and focus groups, created surveys and screeners, conducted preliminary secondary research for new projects, put together proposal and final presentation decks, and wrote case studies, blog posts, and tweets for the firm's website and Twitter account. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Communication Theory Teaching Assistant
      • Sep 2016 - Dec 2016

      As a Teaching Assistant for Communication Theory, I helped students understand course concepts, helped facilitate class discussion, and graded exams and essay assignments.

    • Associate Editorial Assistant
      • May 2016 - Sep 2016

      As the Associate Editorial Assistant of the journal Mass Communication and Society, I helped the associate editor find appropriate reviewers for research manuscripts, sent reminder emails to reviewers, and proofread manuscripts for spelling/grammatical errors and APA style violations.

    • Proofreader
      • Mar 2016 - May 2016

      As a proofreader for PRLab, I proofread all the written correspondence from my team to the client. I checked for grammar, spelling, and punctuation errors and make corrections.

    • Graduate Research Assistant for Professor Dr. Tammy Vigil
      • Jan 2016 - May 2016

      As a research assistant, I read political speeches and identified key concepts and themes for the purpose of qualitative content analysis.

    • CO101 Teaching Assistant
      • Sep 2015 - May 2016

      As a teaching assistant, I prepared and led weekly class discussions and held office hours. I graded homework assignments, essays, and exams.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Copy Supervisor
      • Sep 2016 - Dec 2016

      As copy supervisor, I oversaw the work of writers on several AdLab clients, offered constructive feedback and guidance, helped maintain deadlines, and wrote copy for a team without a writer. As copy supervisor, I oversaw the work of writers on several AdLab clients, offered constructive feedback and guidance, helped maintain deadlines, and wrote copy for a team without a writer.

    • United States
    • Market Research
    • 1 - 100 Employee
    • Intern
      • May 2016 - Dec 2016

      As the Summer and Fall intern at Plan-it Marketing, I assisted in qualitative and quantitative market research. I helped to take notes during interviews and focus groups, tested and proofread surveys, conducted preliminary secondary research for new projects, wrote screeners and re-screeners, put together proposal and final presentation decks, and wrote case studies, blog posts, and tweets for the firm's website and Twitter account. As the Summer and Fall intern at Plan-it Marketing, I assisted in qualitative and quantitative market research. I helped to take notes during interviews and focus groups, tested and proofread surveys, conducted preliminary secondary research for new projects, wrote screeners and re-screeners, put together proposal and final presentation decks, and wrote case studies, blog posts, and tweets for the firm's website and Twitter account.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Copywriter
      • Jan 2016 - May 2016

      As a copywriter for AdLab, I wrote, edited, and formatted copy for our non-profit client. I also concepted and helped to design direct-mail brochures. As a copywriter for AdLab, I wrote, edited, and formatted copy for our non-profit client. I also concepted and helped to design direct-mail brochures.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Sep 2013 - Jul 2015

      As a sales associate, I assisted customers and answered questions to help them find the best products. I also ran cash register and engaged with customers to ensure they had positive experiences. This often included notifying them of sales and coupons, carrying purchases out to the car, and signing them up for rewards cards. As a sales associate, I assisted customers and answered questions to help them find the best products. I also ran cash register and engaged with customers to ensure they had positive experiences. This often included notifying them of sales and coupons, carrying purchases out to the car, and signing them up for rewards cards.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Inroduction to Logic Teaching Assistant
      • 2010 - 2013

      My responsibilities included holding office hours, grading homework assignments, and leading exam review sessions. My responsibilities included holding office hours, grading homework assignments, and leading exam review sessions.

Education

  • Boston University College of Communication
    Master's degree, Advertising
    2015 - 2016
  • State University of New York College at Geneseo
    Bachelor's degree, Psychology
    2009 - 2013

Community

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