Jose Rodriguez

Technology Coordinator at EAST HARTFORD PUBLIC SCHOOLS
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Contact Information
us****@****om
(386) 825-5501
Location
East Hartford, Connecticut, United States, US
Languages
  • Spanish Full professional proficiency
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • CompTIA A+
    CompTIA
    Sep, 2009
    - Nov, 2024

Experience

  • EAST HARTFORD PUBLIC SCHOOLS
    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Technology Coordinator
      • Mar 2023 - Present

    • Network Technician
      • Dec 2020 - Mar 2023

  • Global Help Desk Services, Inc.
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Service Desk Agent
      • Dec 2017 - Nov 2020

  • HSB - Hartford Steam Boiler
    • United States
    • Insurance
    • 700 & Above Employee
    • Service Desk Agent
      • Jan 2015 - Nov 2017

      Handle trouble tickets, troubleshoot laptop issues, run scripts and updates, push and install software, fix basic Microsoft Office issues. Handle trouble tickets, troubleshoot laptop issues, run scripts and updates, push and install software, fix basic Microsoft Office issues.

  • MassMutual
    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2011 - Aug 2014

  • Verizon
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Tech Support Specialist
      • Jan 2009 - Jul 2011

      Assist users with technical problems on their smartphones, tablets and laptops. Troubleshoot and report connection/network issues. Assist users with technical problems on their smartphones, tablets and laptops. Troubleshoot and report connection/network issues.

  • Popular
    • United States
    • Banking
    • 700 & Above Employee
    • Customer Service Representative
      • 1998 - 2002

Education

  • Universidad de Puerto Rico
    Bachelor of Arts (B.A.), Labor and Industrial Relations
    1998 - 2008
  • Francisco Manrique Cabrera High School
    High School Diploma, General Studies
    1995 - 1998

Community

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