Experience

DDGI Limited

• Financial Services
• 1 - 100 Employee

• Assistant Manager Human Resources

  • Jul 2022 - Present

• Human Resources Assistant

  • Mar 2022 - Jul 2022


MUFG
• Japan
• Financial Services
• 700 & Above Employee
• HR Operations Administrator

  • Aug 2021 - Feb 2022

Bird & Bird
• United Kingdom
• Law Practice
• 700 & Above Employee
• L&D Systems administrator

  • Mar 2021 - Jun 2021

Norton Rose Fulbright
• United Kingdom
• Law Practice
• 700 & Above Employee
• Human Resources Assistant

  • Mar 2019 - Jan 2021

Regent Group UK
• United Kingdom
• Education Administration Programs
• 1 - 100 Employee
• Human Resources Administrator

  • Mar 2018 - Mar 2019

L'Oréal
• France
• Personal Care Product Manufacturing
• 700 & Above Employee
• HR and SAP administrator

  • Feb 2018 - Mar 2018

City of London Academy
• 1 - 100 Employee
• HR Administrator

  • Oct 2017 - Feb 2018

Clinisupplies
• United Kingdom
• Medical Equipment Manufacturing
• 1 - 100 Employee
• HR Assistant

  • Aug 2017 - Oct 2017


ManpowerGroup

• United States
• Translation and Localization

• Human Resources Administrative Assistant

  • Feb 2017 - Aug 2017

  Working on British airways and easy Jet contracts my role facilitates in compliance checking all the candidates taken on in ground operations positions and flight operative for the airlines. This is a high pressured environment which involves obtaining references; verify candidates and their referees and interaction with the candidates. Working on British airways and easy Jet contracts my role facilitates in compliance checking all the candidates taken on in ground operations positions and flight operative for the airlines. This is a high pressured environment which involves obtaining references; verify candidates and their referees and interaction with the candidates.



UnitedHealth Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Referral Specialist

  • Jan 2017 - Jan 2017

  Optum is a Referral Facilitator service and I work as part of the administration team dealing with patient bookings that fall under the Borough of Ealing, allocating time slots across our GP systems and setting up appointments depending on the patients’ needs. Optum is a Referral Facilitator service and I work as part of the administration team dealing with patient bookings that fall under the Borough of Ealing, allocating time slots across our GP systems and setting up appointments depending on the patients’ needs.



NYX Cosmetics

• Germany
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Administrator

  • May 2016 - Nov 2016

  My role involves working with the merchandising team and taking account of all products across the NYX range. This includes handling cosmetic count and stock check during the recent openings across boots stores. I also documented this across excel using techniques such as V-look ups to gather the information and produce reports. I also; • Helped other departments to gather product information • Create line lists of the products to go to clients • General stock room maintenance and office duties Show less



Renault-Nissan Consulting

• Customer Support Manager

  • Nov 2015 - Mar 2016

  Part of a group of other support managers my role is to help customers with complaints or problems they face with their Renault or Dacia cars. I also act as a mediator when relationships become tense between the customer and dealership and always there to assist the customers when possible. My Duties include • Liaising with all parts of the Renault business to help solve a problem for the customer • Action and respond to a complaint from a customer in a timely manner by recording all correspondents and gathering the information to form a case. • Set up and process goodwill and payment through various systems to aid customers. Show less



You at Work

• Sweden
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Senior Customer Service Representative

  • May 2014 - Oct 2015

  - Working on the helpdesk first point of contact when customers call for help and advise on childcare vouchers and company benefits. - Working across departments to help deliver high level customer service through the use of Zendesk, -respond to complaints, quiries and provide general information to help customers utilise there reward benefits portal. - Working on the helpdesk first point of contact when customers call for help and advise on childcare vouchers and company benefits. - Working across departments to help deliver high level customer service through the use of Zendesk, -respond to complaints, quiries and provide general information to help customers utilise there reward benefits portal.



Omniservice sas

• Passenger Service Agent

  • Jun 2012 - May 2014

  -Worked as an information point for all arriving and departing passengers -Was the brand ambassador for Heathrow -All customer service provided was on face to face contact. -Worked with BAA security and airlines to help make passenger transition through the airport success. -Worked as an information point for all arriving and departing passengers -Was the brand ambassador for Heathrow -All customer service provided was on face to face contact. -Worked with BAA security and airlines to help make passenger transition through the airport success.



Reach Contact Field Marketing

• Customer Care Agent

  • Jun 2012 - Jun 2013

  -Worked along side volunteers and other brand ambassadors during London 2012 in airport immigration. -Helped to make sure that arriving passengers were allocated to the correct queues -Push sales within the airport department centres by offering personal sales assistance to departing passengers -Worked along side volunteers and other brand ambassadors during London 2012 in airport immigration. -Helped to make sure that arriving passengers were allocated to the correct queues -Push sales within the airport department centres by offering personal sales assistance to departing passengers



The Co-operative Group

• United Kingdom
• Retail Groceries
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2008 - Feb 2010

  -Was a till agent and served customers -Was responsible for the front of shop promotional display, and made sure it was stocked and up to date - During quieter times replenish stock and also did a cash count at the end of the day from collecting all the money in the tills -Was a till agent and served customers -Was responsible for the front of shop promotional display, and made sure it was stocked and up to date - During quieter times replenish stock and also did a cash count at the end of the day from collecting all the money in the tills