Joseph C. Lin, PMP, CSPO
Senior Product Manager, Product Management at MLSListings, Inc.- Claim this Profile
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Taiwanese -
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Bio
Anna Moy
I work with Joseph very closely in redesigning our consumer website, MLSListings.com, and our real estate professionals portal. He is one of the best product managers a designer could have. Not only is he very knowledgeable and keen in understanding what our customers want, he is also a meticulous problem solver and does an excellent job in communicating those needs to myself and the engineering team. Joseph led our weekly sprint planning meetings and the team looked to Joseph for his steady leadership when development resources were tight. We could always count on Joseph to keep us focused on our user goals with unwavering focus. He balances his attention to details while minding the bigger picture and does it with professionalism and poise. More importantly, Joseph is a great person to work side-by-side with everyday for the past four years. His work ethic and positive attitude, coupled with his genuine interest in helping our team succeed, will make him a wonderful asset to any organization.
Maria Dalarcao
Joseph is a highly self-driven individual who expects the same from the team. He has in-depth experience on agile and scrum product management and always keeps his product roadmap/backlog clear for everyone. Joseph is extremely organized and very thorough. He is a team player and assures that all members of the team are well informed and working in concert at all stages of the development process. Joseph is always willing to share his considerable knowledge and other resources with the team. He is a great asset to any team.
Anna Moy
I work with Joseph very closely in redesigning our consumer website, MLSListings.com, and our real estate professionals portal. He is one of the best product managers a designer could have. Not only is he very knowledgeable and keen in understanding what our customers want, he is also a meticulous problem solver and does an excellent job in communicating those needs to myself and the engineering team. Joseph led our weekly sprint planning meetings and the team looked to Joseph for his steady leadership when development resources were tight. We could always count on Joseph to keep us focused on our user goals with unwavering focus. He balances his attention to details while minding the bigger picture and does it with professionalism and poise. More importantly, Joseph is a great person to work side-by-side with everyday for the past four years. His work ethic and positive attitude, coupled with his genuine interest in helping our team succeed, will make him a wonderful asset to any organization.
Maria Dalarcao
Joseph is a highly self-driven individual who expects the same from the team. He has in-depth experience on agile and scrum product management and always keeps his product roadmap/backlog clear for everyone. Joseph is extremely organized and very thorough. He is a team player and assures that all members of the team are well informed and working in concert at all stages of the development process. Joseph is always willing to share his considerable knowledge and other resources with the team. He is a great asset to any team.
Anna Moy
I work with Joseph very closely in redesigning our consumer website, MLSListings.com, and our real estate professionals portal. He is one of the best product managers a designer could have. Not only is he very knowledgeable and keen in understanding what our customers want, he is also a meticulous problem solver and does an excellent job in communicating those needs to myself and the engineering team. Joseph led our weekly sprint planning meetings and the team looked to Joseph for his steady leadership when development resources were tight. We could always count on Joseph to keep us focused on our user goals with unwavering focus. He balances his attention to details while minding the bigger picture and does it with professionalism and poise. More importantly, Joseph is a great person to work side-by-side with everyday for the past four years. His work ethic and positive attitude, coupled with his genuine interest in helping our team succeed, will make him a wonderful asset to any organization.
Maria Dalarcao
Joseph is a highly self-driven individual who expects the same from the team. He has in-depth experience on agile and scrum product management and always keeps his product roadmap/backlog clear for everyone. Joseph is extremely organized and very thorough. He is a team player and assures that all members of the team are well informed and working in concert at all stages of the development process. Joseph is always willing to share his considerable knowledge and other resources with the team. He is a great asset to any team.
Anna Moy
I work with Joseph very closely in redesigning our consumer website, MLSListings.com, and our real estate professionals portal. He is one of the best product managers a designer could have. Not only is he very knowledgeable and keen in understanding what our customers want, he is also a meticulous problem solver and does an excellent job in communicating those needs to myself and the engineering team. Joseph led our weekly sprint planning meetings and the team looked to Joseph for his steady leadership when development resources were tight. We could always count on Joseph to keep us focused on our user goals with unwavering focus. He balances his attention to details while minding the bigger picture and does it with professionalism and poise. More importantly, Joseph is a great person to work side-by-side with everyday for the past four years. His work ethic and positive attitude, coupled with his genuine interest in helping our team succeed, will make him a wonderful asset to any organization.
Maria Dalarcao
Joseph is a highly self-driven individual who expects the same from the team. He has in-depth experience on agile and scrum product management and always keeps his product roadmap/backlog clear for everyone. Joseph is extremely organized and very thorough. He is a team player and assures that all members of the team are well informed and working in concert at all stages of the development process. Joseph is always willing to share his considerable knowledge and other resources with the team. He is a great asset to any team.
Credentials
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Real Estate Data - Business (RED-B)
Real Estate Standards Organization (RESO)Apr, 2023- Nov, 2024 -
Search Engine Optimization Certified Professional
SEOcertification.orgFeb, 2016- Nov, 2024 -
Certified Scrum Product Owner (CSPO)®
Scrum Alliance, Inc.Aug, 2014- Nov, 2024 -
Project Management Professional (PMP)®
The Project Management Institute (PMI)Jan, 2008- Nov, 2024 -
Series 63 - Uniform Securities Agent
Financial Industry Regulatory Authority (FINRA)Dec, 2008- Nov, 2024 -
Series 7 - General Securities Representative
Financial Industry Regulatory Authority (FINRA)Oct, 2008- Nov, 2024
Experience
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MLSListings Inc.
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Product Manager, Product Management
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Dec 2015 - Present
▪ Responsible for the public and professional site of MLSListings.com. ▪ Head the MLSListings.com Professional Site redesign. It includes a customizable dashboard to simplify the daily work for real estate agents and brokers, and a new identity and access management solution. This freshly renovated site is user-centric and responsive to any size device. ▪ Launched the redesigned MLSListings.com Public Site with very limited development resources. It includes critical features like… Show more ▪ Responsible for the public and professional site of MLSListings.com. ▪ Head the MLSListings.com Professional Site redesign. It includes a customizable dashboard to simplify the daily work for real estate agents and brokers, and a new identity and access management solution. This freshly renovated site is user-centric and responsive to any size device. ▪ Launched the redesigned MLSListings.com Public Site with very limited development resources. It includes critical features like Property and Agent Search, Map Search, Saved Searches and Favorite Listings email notifications, and Business Intelligence Widgets for Market Data. * The new MLSListings.com public site is a responsive website with mobile adaptive enhancements and got a 35% year-over-year traffic growth six months after the release. ▪ Pioneered the adoption of Microsoft Team Service as the company's Agile product management tool. Led the initiative to define workflows and roles & responsibilities, host training, and reexamine & improve the scrum process. ▪ Defined product vision, prioritized product roadmap & backlog, and provided business requirements for the MLSListings Websites Revamp project. ▪ Conducted quantitative analysis on CRM cases and Google Analytics traffic data, as well as intensive interviews with MLS industry insiders and real estate agents to identify major user pain points and key enhancement areas of MLSListings websites. ▪ Implemented the CRMLS data integration on MLSListings.com and increased listing count by 600%. Show less ▪ Responsible for the public and professional site of MLSListings.com. ▪ Head the MLSListings.com Professional Site redesign. It includes a customizable dashboard to simplify the daily work for real estate agents and brokers, and a new identity and access management solution. This freshly renovated site is user-centric and responsive to any size device. ▪ Launched the redesigned MLSListings.com Public Site with very limited development resources. It includes critical features like… Show more ▪ Responsible for the public and professional site of MLSListings.com. ▪ Head the MLSListings.com Professional Site redesign. It includes a customizable dashboard to simplify the daily work for real estate agents and brokers, and a new identity and access management solution. This freshly renovated site is user-centric and responsive to any size device. ▪ Launched the redesigned MLSListings.com Public Site with very limited development resources. It includes critical features like Property and Agent Search, Map Search, Saved Searches and Favorite Listings email notifications, and Business Intelligence Widgets for Market Data. * The new MLSListings.com public site is a responsive website with mobile adaptive enhancements and got a 35% year-over-year traffic growth six months after the release. ▪ Pioneered the adoption of Microsoft Team Service as the company's Agile product management tool. Led the initiative to define workflows and roles & responsibilities, host training, and reexamine & improve the scrum process. ▪ Defined product vision, prioritized product roadmap & backlog, and provided business requirements for the MLSListings Websites Revamp project. ▪ Conducted quantitative analysis on CRM cases and Google Analytics traffic data, as well as intensive interviews with MLS industry insiders and real estate agents to identify major user pain points and key enhancement areas of MLSListings websites. ▪ Implemented the CRMLS data integration on MLSListings.com and increased listing count by 600%. Show less
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Charles Schwab
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United States
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Financial Services
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700 & Above Employee
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Product Manager, Investor Online Services
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Jun 2008 - Dec 2015
▪ Managed Account Balances, Positions, and Summary feature as well as International/UK Client and Global Investing user experience of multiple online platforms, which includes Schwab.com desktop/mobile site and iPhone/iPad/Android app. ▪ Spearheaded the Balances Redesign project from vision to delivery of all new key features that never before provided on Schwab.com. Managed competing priorities, team composition changes, and major resource variations. Planned and executed the product… Show more ▪ Managed Account Balances, Positions, and Summary feature as well as International/UK Client and Global Investing user experience of multiple online platforms, which includes Schwab.com desktop/mobile site and iPhone/iPad/Android app. ▪ Spearheaded the Balances Redesign project from vision to delivery of all new key features that never before provided on Schwab.com. Managed competing priorities, team composition changes, and major resource variations. Planned and executed the product release/client pilot according to roadmap. Effectively influenced the Agile Scrum team and other business partners to achieve the best practical performance. * The redesigned product resulted in a client satisfaction rate twice better than those of similar projects. ▪ Led and delivered various web development projects targeting US or international clients, including client self-service online transfer and paperless features (e.g., eStatements, eConfirms, Year-end Gain Loss Reports), enhancements of trading applications & research functionalities, and marketing content & campaigns. ▪ Worked with a third party partner to implement the Research Offshore Mutual Fund feature, the only Schwab.com functionality unique to international clients. ▪ Administered translation vendors and the production of Investing Insight Chinese Newsletter. Built hands-on experience in using the SDL translation management system.
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Localization Consultant, Client Web Services
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Sep 2007 - Jun 2008
▪ Developed and implemented localization strategies for the Chinese trading site.
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Advantech
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Taiwan
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Industrial Automation
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700 & Above Employee
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Webmaster, Peripheral Allied Procurement Services
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Feb 2007 - Sep 2007
▪ Efficiently established the global peripheral procurement website in six months. ▪ Constructed the peripheral product information sharing site by MediaWiki in three months. It won the third place in Advantech's Global Wiki Competition. ▪ Efficiently established the global peripheral procurement website in six months. ▪ Constructed the peripheral product information sharing site by MediaWiki in three months. It won the third place in Advantech's Global Wiki Competition.
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Sina Com Technology (China) Co. LTD
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China
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Technology, Information and Internet
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700 & Above Employee
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Director, Content Development
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Mar 2005 - Aug 2006
▪ Oversaw all content products, which accounted for over 85% of Sina US’ site traffic. ▪ Led a virtual product team of eight by leveraging resources in the China and Taiwan office. ▪ Supervised web analytics & marketing surveys and coordinated website promotion campaigns.
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Managing Editor/Senior Editor, Content Development
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Mar 2003 - Feb 2005
▪ Reduced 60% of staff cost in one year by adopting global sourcing strategy and corresponding department restructuring. ▪ Initiated website revamp program, which significantly raised the traffic of Finance Channel by 200% in five months, and that of China News Channel by 500% in 16 months.
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Isobar
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United Kingdom
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Advertising Services
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700 & Above Employee
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Knowledge Analyst, Knowledge Dept.
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Jan 2000 - Mar 2001
▪ Conducted research and provided industry analysis for the Internet and domains of a variety of clients, including HSBC, Ericsson, and Coca-Cola. ▪ Helped CKO manage the corporate knowledge management system (Lotus Notes). It included email, business applications, and social collaboration & knowledge sharing tools. ▪ Conducted research and provided industry analysis for the Internet and domains of a variety of clients, including HSBC, Ericsson, and Coca-Cola. ▪ Helped CKO manage the corporate knowledge management system (Lotus Notes). It included email, business applications, and social collaboration & knowledge sharing tools.
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Education
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Stanford University
Stanford Innovation and Entrepreneurship Program (Completed 2022) -
The Wharton School
Analyzing Global Trends for Business and Society, Coursera Verified Certificate -
IESE Business School
Corporate Finance Essentials, Coursera -
National Chiao Tung University
MA of Communication Studies, with a major in Internet and Multimedia Communications -
National Chengchi University
BA of Journalism, with a major in Media Administration and an elective specialty in Philosophy -
One Month
Programming for Non-Programmers