Tammy Elam
Training Manager at Benson Integrated Marketing Solutions- Claim this Profile
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Bio
Lori Bobier
Tammy blends organization and attention to detail with creativity: a rare find. She is extremely helpful and builds solid relationships.
Lori Bobier
Tammy blends organization and attention to detail with creativity: a rare find. She is extremely helpful and builds solid relationships.
Lori Bobier
Tammy blends organization and attention to detail with creativity: a rare find. She is extremely helpful and builds solid relationships.
Lori Bobier
Tammy blends organization and attention to detail with creativity: a rare find. She is extremely helpful and builds solid relationships.
Experience
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Benson Integrated Marketing Solutions
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United States
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Advertising Services
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100 - 200 Employee
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Training Manager
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Jul 2020 - Present
Designs, develops and provides training for Benson employees on internal processes. Maintains training materials, ensuring the most relevant material is delivered. Develops online courses and training videos and classroom modules. Works with company leaders to determine if additional training is needed and who best to deliver that training. Researches and finds outside experts for other training needs. Responsible for managing the update process for Standard Operating Procedures (SOPs) for each organization. Also responsible for communicating and training employees on SOPs as needed. Show less
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Administration Manager
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Jan 2019 - Jul 2020
Crafted new organizational structure to reduce costs and maximize efficiencies. Drove Account Management training in all product lines to ensure highest deliverables and customer satisfaction to clients. Analyzed pricing strategies across all client stores and increased where necessary. Streamlined accounting processes and leveraged technology. Managed company wide audit program and reported results to upper leadership.
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Benson Integrated Marketing Solutions
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United States
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Advertising Services
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100 - 200 Employee
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Operations Manager
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Jan 2016 - Jan 2018
Served on strategy team establishing new Operations Account Management organization, and selected Operations team members. Selected, trained and developed a high performing Operations team. Led SLE implementation and ensured SLE’s were met or exceeded. Reduced internal operational handoffs and errors by 30%.
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Client Services Manager
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Jan 2014 - Jan 2016
• Acted as internal resource to Client Services teams including recruiting, training, mentoring and technology support• Assisted in the development of SLEs, ensured communication or SLEs and analyzed results• Managed administrative functions for the Client Services organization
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Account Director
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Jun 2009 - Jan 2014
• Developed relationship with key client increasing revenue by 10-15% annually• Developed internal team to deliver highest ratings in customer satisfaction• Trade Show development and project management• Led marketing campaigns and customized marketing products
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Harbor Group Management Company
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United States
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Real Estate
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500 - 600 Employee
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Director of Residential Marketing
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Jul 2008 - Jul 2009
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CF Real Estate Services LLC
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United States
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Real Estate
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200 - 300 Employee
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Marketing Manager
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May 2006 - Jul 2008
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Marketing Specialist
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2003 - 2005
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Marketing
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2003 - 2003
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Buckingham Companies
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United States
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Real Estate
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200 - 300 Employee
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Director of Professional Development
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2000 - 2003
Sales training and curriculum development, human resources and payroll processing, new acquisition/takeover specialist Sales training and curriculum development, human resources and payroll processing, new acquisition/takeover specialist
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admin
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1996 - 1997
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Education
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1988 - 1992
Purdue University
B.S., Management
Community
