Experience

Paxos

• United States
• Financial Services
• 200 - 300 Employee

• Senior Product Manager

  • Nov 2020 - Dec 2022

  New York, New York, United States Product Lead for Identity, owning the client-facing APIs and internal compliance workflows that enable the user lifecycle, including Onboarding/KYC and risk rating.



PayPal

• United States
• Software Development
• 700 & Above Employee

• Senior Product Manager

  • Nov 2016 - Nov 2020

  San Francisco Bay Area - Created strategic analyses of PayPal in Africa, LATAM and APAC. Identified emerging trends, opportunities, and challenges to capturing both consumer and merchant share, and crafted recommendations on potential investments, partnerships and product roadmap - Built product plan for a novel bill-pay product focused on the unbanked, focusing on ideation, user stories and UX testing, in collaboration with Engineering, Design and 3rd-party enablement partners - Sourced investment… Show more - Created strategic analyses of PayPal in Africa, LATAM and APAC. Identified emerging trends, opportunities, and challenges to capturing both consumer and merchant share, and crafted recommendations on potential investments, partnerships and product roadmap - Built product plan for a novel bill-pay product focused on the unbanked, focusing on ideation, user stories and UX testing, in collaboration with Engineering, Design and 3rd-party enablement partners - Sourced investment opportunities for PayPal Ventures globally, focusing on discovery, industry deep dives, investment rationales, financial analyses and due diligence - Partnered with internal stakeholders and external partners to conduct pre-launch activities for the Venmo Credit Card Show less



Braintree

• United States
• Financial Services
• 100 - 200 Employee

• Senior Product Manager, Digital Wallet Acceptance

  • Nov 2016 - Dec 2018

  San Francisco Bay Area Braintree is a subsidiary of PayPal - Managed roadmap for digital wallet acceptance, including Apple Pay and Google Pay - Enabled unique capabilities that unlocked the ability for key merchants (Uber, GrubHub, Hulu) to launch Pay with Venmo as a payment method for their users - Expanded roster of available digital wallets to include Samsung Pay - Partnered with global and regional stakeholders on go-to-market approach for localized payment services in Asia (AliPay… Show more Braintree is a subsidiary of PayPal - Managed roadmap for digital wallet acceptance, including Apple Pay and Google Pay - Enabled unique capabilities that unlocked the ability for key merchants (Uber, GrubHub, Hulu) to launch Pay with Venmo as a payment method for their users - Expanded roster of available digital wallets to include Samsung Pay - Partnered with global and regional stakeholders on go-to-market approach for localized payment services in Asia (AliPay, WeChat Pay) and Europe (iDEAL, Klarna Pay Now) Show less



Olo

• United States
• Technology, Information and Internet
• 500 - 600 Employee

• Product Manager, Consumer

  • Jan 2014 - Nov 2016

  New York, New York, United States Olo is a white-label e-commerce platform that enables food ordering for brands like Chipotle, Applebee’s, Jamba Juice, SweetGreen and Wingstop. Responsibilities - Maintain the roadmap for the iOS, Android, desktop and mobile web apps - Devised strategy to enable productization of the developer platform, making it easier to third parties to leverage Olo's APIs - Define, plan and release features focused on the ordering experience for consumers. Focus areas include reducing time… Show more Olo is a white-label e-commerce platform that enables food ordering for brands like Chipotle, Applebee’s, Jamba Juice, SweetGreen and Wingstop. Responsibilities - Maintain the roadmap for the iOS, Android, desktop and mobile web apps - Devised strategy to enable productization of the developer platform, making it easier to third parties to leverage Olo's APIs - Define, plan and release features focused on the ordering experience for consumers. Focus areas include reducing time to checkout, increasing order size and/or frequency and incentivizing users to checkout as a registered user versus as a guest. - Create wireframes and build interactive prototypes for potential features based on requests from clients, external partners and other stakeholders in order to determine viability and scope prior to full implementation by the engineering team. - Analyze user and order data in order to discover user pain points, new areas of focus and to measure post rollout success. - Act as a key liaison for third parties looking to build their own enhanced ordering user experiences on top of the Developer API. Key Accomplishments - Led the redesign of various components of the user experience and introduced several new customizable components that brands can leverage for increased engagement with customers at various stages of the ordering process. This includes the post-checkout stage where brands can now solicit feedback, provide follow up offers and encourage social sharing. - Launched a new integration standard for the loyalty feature of the platform, enabling third party providers to integrate with the platform in a consistent manner while also ensuring a more streamlined user experience. - Designed and coded a web-based tool used for gathering assets (images, fonts) and other marketing requirements for brands looking to tailor the white-label platform to their needs. Show less



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Senior Software Engineer, Marketing Cloud

  • Mar 2011 - Dec 2013

  New York, New York, United States Responsibilities - Technical Lead managing an engineering and QA scrum team of 6 dispersed across the United States and Canada. - Implement and maintain key features of the platform related to user management, permissions, client onboarding and the ingestion of data from social media networks including Facebook, Twitter, Google Plus and LinkedIn. - Maintain feature parity on the platform by quickly implementing new features released by the various social media platforms. - Ensure… Show more Responsibilities - Technical Lead managing an engineering and QA scrum team of 6 dispersed across the United States and Canada. - Implement and maintain key features of the platform related to user management, permissions, client onboarding and the ingestion of data from social media networks including Facebook, Twitter, Google Plus and LinkedIn. - Maintain feature parity on the platform by quickly implementing new features released by the various social media platforms. - Ensure engineering alignment with product strategy by coordinating with other technical and product leaders within the organization to make strategic technology decisions. - Manage agile processes including the creation of user stories, daily scrum, sprint planning, code reviews, resource management and release planning. Key Accomplishments - Sped up client onboarding by implementing new internal administration used for configuring and managing clients and their access to features on the platform. - Evaluated and validated the integration points between the legacy Buddy Media, Radian6 and Salesforce platforms by creating numerous proofs-of-concept focused on areas such as data sharing, user authentication and identity and presenting to senior management for approval. Show less



BNY Mellon

• United States
• Financial Services
• 700 & Above Employee

• Application Architect, Investment Management Technology

  • Jun 2007 - Mar 2011

  New York, New York, United States Responsibilities - Focus on driving technology standardization for key tools used across 20 globally dispersed subsidiaries for functionality as such as trading, compliance, risk and collaboration. - Analyzed the roster of products used across the subsidiaries to evaluate the benefits and other ramifications (e.g. cost) of migrating to a shared platform. Key Accomplishments - Devised the pricing models used in sales pitches for internal technology projects, a key factor in build… Show more Responsibilities - Focus on driving technology standardization for key tools used across 20 globally dispersed subsidiaries for functionality as such as trading, compliance, risk and collaboration. - Analyzed the roster of products used across the subsidiaries to evaluate the benefits and other ramifications (e.g. cost) of migrating to a shared platform. Key Accomplishments - Devised the pricing models used in sales pitches for internal technology projects, a key factor in build versus buy decisions. - Led the technology strategy for the creation of a document sharing and collaborative portal for 4,000+ employees. Identified core features for the portal and created a prototype to get business feedback and to further iterate on requirements. - Ensured that the solution met risk, compliance and other regulatory needs by working with cross-functional internal groups. Show less