EMT/Security Officer

• Oct 2022 - Present

Front Office Specialist

• Mar 2022 - Oct 2022

Greet in friendly professional manner, check in/check out patients Verify insurance through portals Prepare patient’s chart Scheduling appointments patients for 8 providers Prepare daily cash log Obtain/issue referrals Answer phones and assess information quickly and understand the patient's requests. This is a fast-paced environment with complex information that I learned quickly. Greet in friendly professional manner, check in/check out patients Verify insurance through portals Prepare patient’s chart Scheduling appointments patients for 8 providers Prepare daily cash log Obtain/issue referrals Answer phones and assess information quickly and understand the patient's requests. This is a fast-paced environment with complex information that I learned quickly.

EMT/Security Officer

• May 2017 - Mar 2022

EMT/Security Officer EMT/Security Officer

Online Learning Support

• Jan 2014 - Feb 2022

Distance Learning Instructional Technology Specialist

• Jan 2012 - Jan 2014

Snapshot administration, course archival and retrieval and in-depth troubleshooting of student and faculty technical issues. Responsible for the writing and maintenance of Datatel data warehouse queries and FileMaker screen and report scripts. Supports learning technology software; assists students and faculty in the use of this software; and interacts with software vendor support personnel as needed. Responsible for creation and maintenance of web pages used by the Online Support team. Proficient in first level support of the electronic portfolio system used by various online degree programs; assists Online Support Specialists in supporting that system. Daily email and phone technical support to students and faculty participating in online courses as well as the setting up of those courses. Show less

Blackboard Admin/Online Support Coordinator

• Jun 2008 - Jan 2012

* Work with Microsoft Word, Access, Excel, Power Point, Outlook; Support for users of Blackboard * Support for variety of software used by faculty and students* Experience relating to people, problem-solving skills and prioritizing tasks. * Developing web pages for online classes from documents provided by facilitators.* Providing support for classes & computer skills for students and facilitators.

Online Support Specialist

• Nov 1998 - Jun 2008

* Work with Microsoft Word, Access, Excel, Power Point, Outlook; Support for users of Blackboard * Support for variety of software used by faculty and students* Experience relating to people, problem-solving skills and prioritizing tasks. * Developing web pages for online classes from documents provided by facilitators.* Providing support for classes & computer skills for students and facilitators.

Telecommunications Assistant

• Nov 1998 - Oct 2000

* Processing campus phone billing* Negotiate vendor contracts* Maintenance of Telemate system* PBX programming and monitoring * File import, export and maintenance

Town Clerk

• Feb 2002 - Jun 2002

Sewer collections/Board Secretary Sewer collections/Board Secretary

Administrative Assistant

• Jun 1998 - Nov 1998

* Prepare documents with Microsoft products * Mailing, organizing and fund raising * Public contact duties * Prepare documents with Microsoft products * Mailing, organizing and fund raising * Public contact duties

Self-Employed Piano Instructor

• Jan 1988 - May 1998

Prepare student lessons * Prepare accounting documents Prepare student lessons * Prepare accounting documents

Substitute Teacher

• Dec 1995 - May 1997

* Follow lesson plans * Also worked as Aide to Special Needs students * Follow lesson plans * Also worked as Aide to Special Needs students