Chief Operating Officer

• Jun 2023 - Present

Founder

• Oct 2015 - Present

Director Talent Management

• Jan 2023 - Jun 2023

• Responsible for our consultancy services combining +950 consultants of Digital and Engineering experts (Budget of 110M€)• Designed and implemented 15 technology chapters (Spotify model)• Responsible for the learning & career paths of our entire population• Member of the Ausy leadership team

Director AUSY IT & Digital

• Jul 2019 - Dec 2022

• Operational management of our 3 service lines: Consultancy, Project Services, Business Consultancy• Operational management of 2 supporting departments: Sales, Recruitment• P&L responsible for a budget of 75M€ mentoring an internal team of +40 colleagues and +700 consultants• Member of the Ausy leadership team

Director Managed Services at AUSY, a Randstad company

• May 2017 - Jun 2019

• Responsible for our Managed Staffing & Services contracts in IT End-User Support• Pre-sales & bid management (scaled up the team from 20 to 120 consultants)• Analysing customer needs and designing tailor-made solutions• Service Level Management (transition & operations)• Project Management

Business Unit Manager at DataFlow (AUSY Belgium)

• Mar 2011 - Apr 2017

• Responsible for our Managed Staffing & Services contracts in IT End-User Support• Pre-sales & bid management (scaled up the team from 20 to 120 consultants)• Analysing customer needs and designing tailor-made solutions• Service Level Management (transition & operations)• Project Management

Competence Manager

• Dec 2007 - Apr 2011

• Designing an operational competence structure• Mapping the knowledge of our consultants and creating career paths• Organisation of all technical trainings and educational sessions• Coaching of consultants towards the appropriate certification• Managing the relationship with our technology partners (Microsoft, Acquia, Oracle, HP, Zend,...)• Follow-up of consultants between different projects• Functional design and management of internal tools• Maintaining CV database• Generating and reporting key business figures towards management Show less

Consultant - Team leader Belgium South

• Dec 2006 - Dec 2007

Responsible for the fluent IT service desk operations of 4 Johnson & Johnson locations (Brussels, Dilbeek, Waterloo, Courcelles)• Daily management and planning of +/- 10 IT Engineers• KPI reporting towards internal clients and management• Maintaining relations with external vendors and supporting companies• Maintaining SOX-compliancy

Consultant - Site lead deskside support

• Dec 2004 - Dec 2006

Responsible for all IT related tasks within a Johnsons & Johnson company (Janssen-Cilag)• On site support & Troubleshooting• Installation and repair of all IT equipment• Inventory of all material• Active Directory management• Handling security requests• Maintaining Lan- and Phone connections• Installation of packages via SMS• Encryption PKI support for encrypted mails, VPN connections• Back up rotation management• Environment : W2K, XP• Tools : Remedy, HP Jetadmin, SMS, NAI console Manager, Compaq Insite Manager ,TrackIt, Exchange Management, DRA, Citrix, Siebel ... Show less

IT Service Desk Engineer

• 2001 - 2004

• Desktop support for +2000 users • Field engineer for different locations in Belgium • Assisting in the creation of new images (scripting, testing,...) • Assisting in roll-out projects • Supporting the IT merger of Arthur Anderson and Deloitte • Desktop support for +2000 users • Field engineer for different locations in Belgium • Assisting in the creation of new images (scripting, testing,...) • Assisting in roll-out projects • Supporting the IT merger of Arthur Anderson and Deloitte