Dev Gupta
Revenue and Operations Specialist at Upraised- Claim this Profile
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Hindi Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Abhay Goel
The work is high quality, and the sales concepts presented are precious in business. Dev has shown flexibility and originality in confronting the responsibilities given to him daily and can communicate well and use his practical skills to complete the tasks. Saying so, I formally endorse Dev Gupta for exceptional performance being an intern working under me and he can be a good team player wherever he works.
Royina Chhabra
Dev is a brilliantly self directed and driven dynamo with gifted communication skills. He is knowledgeable, articulate, and a pleasure to work with. He has an applause worthy demeanour to handle any situation calmly and patiently, even with the toughest clients. This natural skill of his has helped us grab many clients throughout our journey. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to tackle any problem with a warm smile is remarkable. Dev would become an appreciated member of any team.
Abhay Goel
The work is high quality, and the sales concepts presented are precious in business. Dev has shown flexibility and originality in confronting the responsibilities given to him daily and can communicate well and use his practical skills to complete the tasks. Saying so, I formally endorse Dev Gupta for exceptional performance being an intern working under me and he can be a good team player wherever he works.
Royina Chhabra
Dev is a brilliantly self directed and driven dynamo with gifted communication skills. He is knowledgeable, articulate, and a pleasure to work with. He has an applause worthy demeanour to handle any situation calmly and patiently, even with the toughest clients. This natural skill of his has helped us grab many clients throughout our journey. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to tackle any problem with a warm smile is remarkable. Dev would become an appreciated member of any team.
Abhay Goel
The work is high quality, and the sales concepts presented are precious in business. Dev has shown flexibility and originality in confronting the responsibilities given to him daily and can communicate well and use his practical skills to complete the tasks. Saying so, I formally endorse Dev Gupta for exceptional performance being an intern working under me and he can be a good team player wherever he works.
Royina Chhabra
Dev is a brilliantly self directed and driven dynamo with gifted communication skills. He is knowledgeable, articulate, and a pleasure to work with. He has an applause worthy demeanour to handle any situation calmly and patiently, even with the toughest clients. This natural skill of his has helped us grab many clients throughout our journey. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to tackle any problem with a warm smile is remarkable. Dev would become an appreciated member of any team.
Abhay Goel
The work is high quality, and the sales concepts presented are precious in business. Dev has shown flexibility and originality in confronting the responsibilities given to him daily and can communicate well and use his practical skills to complete the tasks. Saying so, I formally endorse Dev Gupta for exceptional performance being an intern working under me and he can be a good team player wherever he works.
Royina Chhabra
Dev is a brilliantly self directed and driven dynamo with gifted communication skills. He is knowledgeable, articulate, and a pleasure to work with. He has an applause worthy demeanour to handle any situation calmly and patiently, even with the toughest clients. This natural skill of his has helped us grab many clients throughout our journey. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to tackle any problem with a warm smile is remarkable. Dev would become an appreciated member of any team.
Experience
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Upraised
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India
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E-Learning Providers
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1 - 100 Employee
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Revenue and Operations Specialist
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Nov 2022 - Present
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FrontRow
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India
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E-Learning Providers
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200 - 300 Employee
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Strategy<>Growth<>Program Management (Creating Outcomes)
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Aug 2022 - Oct 2022
>> Performed 110+ effective user calls in a span of 2 months to understand user experience, expectations, and outcome goals (divided users in to: buying/non buying, active/dormant, age group, working background, high/low intent groups, for the purpose of user research)>> Executed operational cost estimates (budgeting, cost-cutting, optimizing ideas to ensure "less is more" in terms of providing economical output) >> reduced delivery cost by 20%>> Designed a roadmap framework for users who enter the organizational funnel:- - Ensuring goal satisfaction within 18-24 months of roadmap implementation - - Conducted 30+ user calls to validate the demand for the same>> Personally managed the growth trajectory of 30+ users in outcome bootcamps Show less
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Product Analyst (Pushing data to optimize for product engagement)
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Mar 2022 - Jul 2022
- - Providing insights from user data and validating hypothesis - - >> Developing the 'first principles' thinking methodology to break down the analysis into questions of 'why' and 'how' instead of directly targeting the 'what'>> Learning how to communicate effectively between the marketing team, delivery team and product operations team to understand the triggers for the given user data.>> Figuring out the data hotspots that are responsible for high conversion rates and user engagement as well as the ones triggering constant user drop-offs>> Keeping an eye out for edge cases to avoid missing vital information while calculating metrics and compiling insights>> Learning to master the application of MS Excel and Google Sheets for administrating large data pieces, while also switching between the two constantly throughout the daily assignments>> Performed 140+ user calls to understand user app version(s) compatibility, "what inspired them to take up music?", current feedback on user journey, persona in classes, triggers to make/not make purchases>> Deriving product actionables from user insights and supporting the PMs with data for the same Show less
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Product, Operations, Strategy & Growth (Bridging product with workshops + running the engine)
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Aug 2021 - Feb 2022
- - Built FrontRow Workshops from scratch with the initial team - - >> Learnt how to effectively work in a team by patiently listening to opinions, supporting and investing in promising ideas, and hustling together to push expectations>> Led a team of 20+ smart interns and operations associates to build the foundation for the workshop's vertical operations. Trained them to work calmly yet effectively under pressure>> Upscaled operations from 8-9 workshops per week to 30+ per day (800+ a month), each workshop consisting of 180+ participants. >> Developed the user journey framework for 5000+ daily attendees by productizing the in-house platform and optimizing the user experience. >> Pushed the aggregate workshop attendance from 6-8% to 30+ % in 3 months (experimented with app reminder notifications, automated messaging, interacted with customers to understand the root-cause analysis for weak user experience and drop-off issues)>> Drafted, organized and maintained instructor feedback documents to work on strategies to improve content delivery and provide the desired value proposition Show less
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Metvy
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India
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E-Learning Providers
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100 - 200 Employee
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Business Development and Sales Associate at Metvy
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Jul 2021 - Sep 2021
>> Generated sales worth Rs. 60,000+ within the 45-day tenure of the internship (Avg. cost per product = Rs. 2k, 26 conversions made) >> Optimized efficient approaches for acquisition of leads consistently leading to at least 5 sales per week. >> Maintained a conversion rate of 35% among 15 members in the team >> Generated sales worth Rs. 60,000+ within the 45-day tenure of the internship (Avg. cost per product = Rs. 2k, 26 conversions made) >> Optimized efficient approaches for acquisition of leads consistently leading to at least 5 sales per week. >> Maintained a conversion rate of 35% among 15 members in the team
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GREEN CIRCLE, INC.
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India
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Environmental Services
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1 - 100 Employee
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Environmental Consultant
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Jun 2021 - Jul 2021
>> Analysed 20+ research/review papers, journals, articles and blogs regarding Waste Water Treatment in API & bulk drugs industries, Dyes & Dye intermediate industries and Textile Industries to solve for environment-damaging industrial operations. >> Constructed weekly presentations regarding Effluent Treatment Processes in the respective industries alongside the conventional and futuristic methods used to eradicate the environmental damage caused. >> Studied the sources and characteristics of such effluent streams. Identified modern methods used to treat dye, textile and API wastewater, and stages of effluent treatment, by gathering review papers and project reports. For e.g. Electrochemical Advanced Oxidation Process, Wet air Oxidation/Thermal Oxidation. >> Drafted Literature Review, listing all papers that were studied, and compiled all research data into the final report mentioning the aforementioned objectives, methodology, efficiency percentage and scope of techniques. Show less
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Toastmasters International
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United States
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Non-profit Organizations
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700 & Above Employee
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President - Nuvens VIT
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Jan 2021 - Jun 2021
>> Trained club mentees on effective speech delivery techniques to ensure professional growth as well as providing resources for completion of speech objectives.>> Established a transparent mentorship training system to provide action-oriented feedback to all members for achieving their respective monthly educational goals.>> Managed to retain 75% members of the yearly club membership base. >> Worked with the Executive Committee on implanting more effective and efficient in>>house mentorship strategies. >> Developed a weekly cadence system to train club members for the Table Topic (Impromptu Speaking) and International Speech Contests. Helped in accomplishing club members' educational goals in accordance with Toastmaster Leadership Events and Regional Contests. >> Emphasized training on Speech Evaluations with fruitful feedback. Established a shadow-mentee system to enhance consistent performance throughout the term>> With the help of the Executive Committee, strained to work on building inter-club relations by holding mixed club sessions on a regular interval, with the purpose of giving new members the exposure to speak out in front of new audiences. Show less
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Asst. Area Director for Membership (A5, Div. A, District 120, Region 13)
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Jun 2020 - Jun 2021
>> Achieved to maintain a membership retention percentage of 75-85% throughout the year for each of the 10 TMI clubs lying under the area of administration.>> Pulled off the TMI inductions with the highest ever number of participants in the college: 630+ registrations>> Entrenched networking and professional communication among 280+ members by conducting 2 sessions every weekday, alongside growth-leadership events.>> Curated 12 virtual events in a span of 11 months to provide mentees the opportunity for widening exposure with regard to public speaking and leadership skill.>> To encourage a very healthy and supporting environment in the organization for all 10 clubs.>> Trained the Vice Presidents of Membership to execute the necessary roles for their clubs' growth Show less
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Vice President Of Membership - Nuvens VIT
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Nov 2019 - Jun 2020
>> Responsible for interacting with each club member regularly to understand loopholes and positives in the system and learning environment.>> Gathered 40+ contacts for the club's inductions.>> Responsible for welcoming guests and inviting them to regular club events.>> Worked with the Vice President of Education to ensure members are satisfied with their TMI educational trajectory.>> Ensured that both intra- and inter-club bonding helps members to nurture and grow well in their public speaking and leadership journey. Built the foundation for member networking. Show less
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Sergeant-At-Arms (Logistics Head) - Nuvens VIT
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Jul 2019 - Nov 2019
>> Responsible for arranging all weekly session logistics for club speech events.>> Ensured all awards and certificates for the term were in place with regards to contests, the Area team participation, Toastmaster leadership (TLI) events and Milestone sessions. >> Contributed to the operations of the Area Contest teams.
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Nurturing Green
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India
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Retail
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1 - 100 Employee
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Marketing, Supply Chain & Content Writing
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May 2019 - Jun 2019
>> Constructed 5-7 product descriptions per day on Amazon, Flipkart, and Facebook alongside managing product inventory and supply chain operations >> Responsible for examining cost analysis for 80-100 products on MS Excel on a weekly basis with respect to plant type, accessories, and packaging material >> Published a minimum of 2 articles per day for the company blog page, comprising of product characteristics, accessory information, and answering FAQs >> Constructed 5-7 product descriptions per day on Amazon, Flipkart, and Facebook alongside managing product inventory and supply chain operations >> Responsible for examining cost analysis for 80-100 products on MS Excel on a weekly basis with respect to plant type, accessories, and packaging material >> Published a minimum of 2 articles per day for the company blog page, comprising of product characteristics, accessory information, and answering FAQs
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Education
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Vellore Institute of Technology
B.Tech, Chemical Engineering -
The Millennium School, Noida, Uttar Pradesh
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Monksmead Primary School, Borehamwood, United Kingdom
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Cranfield V.C. Lower School, Cranfield, United Kingdom