Experience

Poverty Eradication Initiative (PEI)

• Pakistan
• Non-profit Organization Management
• 1 - 100 Employee

• Human Resources Manager

  • Feb 2023 - Present

  The Manager - Human Resources as Head of the Department provides strategic leadership and direction to all facets of human resources management. S/he directs the management of the various component activities of the Human Resources Department, ensuring that all HR programs and initiatives are integrated and effective in supporting the overall mission, goals, and objectives of the institution. Below mentioned are the key responsibilities if this position: Establish and implement short- & long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitor and evaluate programmatic and operational effectiveness, and effect changes required for improvement. Direct the development of training and organizational development programs. Provide strategic direction and oversight to the hospital's staff wage and salary programs; ensure regulatory compliance and competitive salary levels necessary to attract and retain qualified staff. Provide direction and oversight in the development and implementation of employee relations strategies and programs designed to minimize and mediate workplace disputes, and to foster a positive and productive work environment. Design, establish, and maintain an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversee recruitment, training, supervision, and evaluation of unit staff. Evaluate departmental procedures to streamline and/or automate processes, improve service, reduce paper flow, and improve human resources. Develop and manage annual budgets for the organization and performs periodic cost and productivity analyses. Recommend and participate in the development of policies and procedures; serve on planning and policy-making committees. Directly participate in executive planning and decision-making for the institution. Perform all tasks assigned by the CEO. Show less



Sindh Integrated Emergency & Health Services

• Pakistan
• Hospitals and Health Care
• 1 - 100 Employee

• Manager HR (Recruitment & Selection)

  • Feb 2022 - Sep 2022

  To partner with department leads to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. Manage talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial roles; collaborates with departmental managers to understand skills and competencies required for openings. Assist the Head of HR in reviewing human resource policies and procedures and ensure that they are effective and aligned with the institution's goals & objectives. Provide suggestions to Station Supervisors / Zonal Managers on staffing issues and support them in managing the workforce to keep staff motivated, retained & improve their work performance. Provide support and supervision to the regional HR team on large-scale recruitments. Respond to employee relations issues, such as employee complaints, harassment allegations, and civil rights complaints. Contribute to the successful execution of HR’s strategy at the region level. Monitor the evaluation process at all stages and ensure that staff and supervisors complete the review process in a timely manner. Provide guidance to supervisors as they complete evaluations, help supervisors find effective coaching methods that work for specific issues including identifying areas of poor performance and assisting supervisors to establish plans for improving performance. Provide training, support and advice on performance management and employee development plans and ensure performance reviews are conducted when required as per the policy and procedure. Identify the training needs of staff and together with the department, enroll them in relevant courses that meet their training goals and needs. Ensure the compliance of Medical training and capacity building of staff as per organizational requirements. Show less



The Indus Hospital

• Pakistan
• Hospitals and Health Care
• 700 & Above Employee

• • Nov 2019 - Jan 2022

  Collaborate with the Head of Department to further develop and improve the overall system and operating efficiencies.Oversee daily operations of the HR department including areas of Recruitment, Employee Relations, Training, Compensation & Benefits and to supervise Mid-Year & Annual Performance review.Conduct and Chair HR Committee Meeting on monthly basis & share minutes of meeting with management. Accountable for the daily operations of the Payroll and Benefits divisions of the HR Department.Recommend and implement departmental and organizational policies.Advise departmental management on payroll issues, performance appraisal and employee relations issues; respond to personnel problems, issues and special requests and to facilitate personnel actions.Provide guidance on selection and placement of employees; screen and interview candidates for different positions.Craft ways to improve team spirit among key stakeholders and HoDs.Manage & maintain workforce diversity of the institution and suggest means to its better utilization for the institution.Be a part of the inquiry committee for serious employee relation cases such as Work Place Harassment & similar in nature.Finalize the inquiry committee reports to be forwarded to Manager-Employee Relations along with the suggestions & recommendations. Advise and assist HoDs & staff about handling Employee Relations issues, Complaints & Grievances.Determine budgetary impact of salary actions and assist management with salary budget planning and staffing requirements.Compile and prepare a variety of reports and analyses reflecting various personnel and/or payroll data.Recommend various personnel actions including, but not limited to, hiring, performance appraisal, disciplinary actions, and vacations schedules.Establish and track HR metrics that reflect a fact-based comprehensive method for valuing the contributions of staff.Perform all tasks as assigned by the Head of Department / Executive Management. Show less

• • May 2018 - Oct 2019

  Supervision of HR Team and to ensure the activities are being performed as per defined SOPs within given timelines. Collaborate & Assist Head of Department (Manager/Deputy Manager) to further develop and improve the overall system and operating efficiencies.Oversee daily operations of the HR department including areas of Recruitment, Employee Relations, Training & Development, Compensation & Benefits.Accountable for the daily operations of the Payroll and Benefits divisions of the HR Department.Be a part of departmental meeting & discussion regarding policies and over all service delivery. Vigilantly monitor all HR processes and ensure all activities are being performed as per organization’s defined guidelines & policies.Advise & assist HoDs in staffing issues and managing teams and communicate such issues to Manager/Deputy Manager which requires special management approvals. To conduct employees group orientation as well as in-house soft-skills trainings upon management’s approval. Establish and track HR metrics that reflect a fact-based comprehensive method for valuing the contributions of staff.Perform departmental audit on random basis to make sure overall HR activities are being performed accurately.Participate in Monthly HoDs meeting in case if Manager/Deputy Manager is not available. Show less

• • Jul 2016 - May 2018

  Lead the requirement team and ensure timely availability of replacements and new induction timelines are being followed.Coordinate with HoDs about their staffing requirements, replacements and communicate their concerns with Manager/Deputy Manager HR.Prepare and manage HR onboard statistical reports and ensure data accuracy and availability upon management’s demand. Coordinate with learning & development team and make necessary arrangements for training sessions to be conducted by our in-house trainer or external trainer.Keep, update & record of training activities conducted along with the amount invested on the growth of employees by institution. Participate & assist Deputy Manager/Manager in employee relations cases if and required. Communicate and assist employees in generating better understanding of institution’s Human Resources policies, procedures, laws, standards and government regulations. Initiate, supervise recruitment of all employment categories (Clinical/Non-Clinical, Permanent/Contractual), conduct interviews and suggest HR’s opinion regarding hiring of candidate(s) based on interview findings. Process and supervise reference verifications and background checks. Plan out onboarding and group orientation of newly appointed employees semi-monthly cycle.Maintains Human Resource Information System records with accuracy and timeliness; compile reports and trend analytical data as required. Show less

• • Jul 2014 - Jun 2016

  Lead, supervise and perform all recruitment and selection activities ensuring adherence of established timelines. Job postings, designing interview panels, scheduling, coordinating and conducting interviews/tests, coordinating with candidates and managers etc.Liaise with and serve as a point of contact for the senior management for all recruiting related matters and issues.Attend and actively participate in all meetings related to recruitment and selection.Assist management to prepare quarterly budgets, annual salary review and promotion reports.Create, arrange and coordinate advertisements or posting of job vacancies on the TIH website, newspapers and job portals.Assist management in developing job descriptions for open positions.Receive, review, filter and shortlist resume for vacant positions; maintain databank of candidates for future consideration.Design interview panels and coordinate with interviewers; schedule, observe and conduct tests and interviews. Determine salary expectations of candidates and create salary comparison reports for the management; present and negotiate offers to selected candidates.Ensure all employees undergo all required pre-employment screenings including reference checks, degree verification and medical examinations before starting at TIH; maintain all related data and documentation.Compose and distribute all outgoing letters from the department ensuring approval from authorized personnel.Coordinate with IT regarding IT orientation for new employees.Participate as HR representative in meetings with management personals and other departments upon recommendation of the supervisor/HoD.Manage and maintain Recruiting Dashboard; ensure data is updated regularly.Manage company-wide communications for organizational announcements as needed. Show less

• • Jan 2014 - Jun 2014

  Assist the Senior Officer in tasks related to Human Resources, including responsibilities in the following functional areas: employee relations, training, employment, recruitment, compliance, leave administration, benefits administration and events/recognition. Assist TIH HR management to administer and communicate various Human Resources policies, procedures, laws, standards and government regulations. Assist the Senior Officer to ensure legal and ethical compliance with state and federal laws; coordinate with legal advisors as required.Assist in the recruitment of personnel and temporary employees; conduct interviews, new hire screening, background checks, onboarding and orientation as required.Assist in maintaining Human Resource Information System records with accuracy and timeliness; compile reports and trend analytical data as required.Establish and maintain positive working relationships with employees; serve as a resource for all HR related inquiries. Show less

• • Dec 2012 - Dec 2013

  Collect resume & manage CV Database.Design job advertisements.Screen & shortlist candidates for assessment tests & interviews.Schedule interviews and make interview call and e-mails to candidates.Coordinate with HODs & departments about interviews/assessment tests and venue.Invigilate the assessment tests.Prepare Appointment Letters and communicate concern departments about joining status of their new team member.Intimate Admin & HIMS department about making arrangements & training of new employees.Assist newly inducted employees in their Medical Examination Process at the time of their joining.Explain company’s policies & benefits to newly joined employees as well as existing employees.Answer day to day queries of staff regarding attendance issues & manually update their attendance on system.Collect and record Provident Fund Membership forms and send for approval.Make departmental requisition to store and manage office inventory for HR Department.Participate in departmental meeting and decision making. Show less



AGP Limited

• Pharmaceutical Manufacturing
• 500 - 600 Employee

• HR Internee

  • Nov 2010 - Dec 2010

  Make interview calls and assist candidates in filling employment application forms. Process and review employment applications to evaluate qualifications & eligibility of applicants. Interview job applicants to obtain and verify information used to screen and evaluate them. Explain company’s personnel policies, benefits, and procedures to newly inducted employees. Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances & performance evaluations. Make files for newly hired employees & examine employee files to answer inquiries and share information with Senior Manager & Assistant Manager HR. Coordinate & gather information related to employees’ behavior and work performance from their departments if & when needed. Assist Assistant Manager HR in developing & renewal of HR policies and SOPs. Assist Assistant Manager in conducting Job Analysis & Performance Evaluation. Make tentative Payroll schedule for coming year. Data-mining, maintaining & arranging employee records both physical & on MIS. Keep, organize and update record of training consultancy firms and individual trainers. Make consolidated monthly attendance report showing department wise punctuality trends on excel for Senior Manager HR. Show less



TradeKey

• Pakistan
• IT Services and IT Consulting
• 300 - 400 Employee

• HR Internee

  • May 2010 - Aug 2010

  CV data bank management. Maintain and keep the record of employee referral forms. Screen and shortlist candidates for assessment test. Prepare candidates profile after assessment test and maintain and record their progress. Make interview calls to shortlisted candidates. Schedule and conduct initial interviews. Initiate the reference checking process of selected candidate through phone and e-mail and to document and share the response of previous employers with Manager Recruitment. Maintain interview records on MS Excel, Google Doc & ERP. Schedule 2nd phase interviews with line managers & HODs. Schedule final interview of successful candidates with Head of HR & CEO. Preparation of Offer Letters & Joining Letters. Intimate concern departments and other related departments such as Admin, I.T and T&D to make sure all arrangement are ready for onboarding newly inducted resource. Inform interviewed candidates about their interview status. Show less



Silver Surgical Complex

• Information Technology & Services
• 1 - 100 Employee

• HR Officer

  • Jan 2010 - Apr 2010

  Design and post job advertisement on Newspaper, Recruitment Portal & Social Blogs. Identify staff vacancies and make recruitment plan to ensure appropriate & timely inductions. Maintain, manage and update CV Bata Bank. Shortlist applicants meeting specified job requirements and arrange & conduct initial assessment. Participate in technical assessment of candidates with line-managers & HODs. Schedule final interviews of successors with CEO/Managing Director. Inform job applicants of their acceptance or rejection of employment. Provide current and prospective employees with information about policies, job requirements, working conditions, wages, opportunities for promotion and benefits. Plan and conduct new employee orientation to foster positive attitude within organization. Prepare all types of HR coordination such as Offer Letters, Joining Letters, Warning Letters etc. Make sure all current and revised policies and procedures are being properly exercised. Manage staffing & addressing problems such as understaffing, employee disputes, terminations & administering disciplinary procedures. Create files of newly inducted employees and keep & manage Employee Records. Identification prospect human capital within organization & suggest management for better utilization of their abilities & skills. Career counseling of employees for performance & behavior improvement as well as personal growth. Conduct exit interviews from departing resource. Show less



Askari Bank

• Pakistan
• Banking
• 700 & Above Employee

• HR Internee

  • Sep 2007 - Dec 2007

  Keep & update Employee Records both in physical and on MIS. Prepare & issue Salary Slips. Assist Assistant Manager HR in Employee Payroll Processing. Prepare files of newly joined Employees. Arrange further interviews with HODs and Managers of concerned departments. Conducting initial interviews. Screen resume & call candidates for interviews. Keep & update CV Data Bank. Keep & update Employee Records both in physical and on MIS. Prepare & issue Salary Slips. Assist Assistant Manager HR in Employee Payroll Processing. Prepare files of newly joined Employees. Arrange further interviews with HODs and Managers of concerned departments. Conducting initial interviews. Screen resume & call candidates for interviews. Keep & update CV Data Bank.



Pakistan International Airlines

• Pakistan
• Airlines and Aviation
• 700 & Above Employee

• Flight Steward

  • Nov 2006 - Jul 2007



Al Kazemi Group

• Main City, Kuwait

• Sales Executive

  • Aug 2005 - Oct 2005