Caroline Roop Rossi

Program Manager at National Children's Advocacy Center
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Contact Information
us****@****om
(386) 825-5501
Location
Huntsville, Alabama, United States, US

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Experience

    • United States
    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Program Manager
      • Jan 2017 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Director/Managing Editor
      • Sep 2006 - Dec 2014

      Supervised 5 full-time staff in a customer service-driven environment; managed the intake and review process for over 900 course materials per year; managed editorial services for case studies, articles, papers, book projects, and multimedia products; evaluated and assigned workloads; provided training sessions to researchers and faculty assistants; communicated and clarified intellectual property and research policy issues relating to course materials to faculty and researchers through a variety of media (print, electronic, online).

    • United States
    • Artists and Writers
    • Sales Manager
      • Jan 2004 - Aug 2006

      Developed new business in school education market through aggressive sales effort (researching new prospects, cold calling, presentations, qualifying leads) and increased sales from existing clients by means of thorough and attentive account management (generating quotes and proposals, resolving budgetary concerns, acting as liaison between client and internal staff).

    • Managing Editor
      • Feb 2000 - Jan 2004

      Developed and led project management staff of seven during rapid company growth. Managed key projects; monitored work levels; tailored internal procedures to publisher-specific workflows; hired and trained all project management staff; recruited, performed yearly evaluations; and trained and evaluated freelance editors, designers and print vendors. • Successfully supervised project management and production of over 300 book projects and 75 art programs.• Tripled size of project management group, created job descriptions, expectations, and infrastructure.

Education

  • Loyola College in Maryland
    BA, English
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  • KU Leuven
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  • Harvard University Extension School
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Community

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