Experience

Hunt Club

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Principal Software Engineer

  • Mar 2023 - Present



Wayfair

• United States
• Retail
• 700 & Above Employee

• Principal Software Engineer

  • Mar 2023 - Mar 2023

• Senior Staff Software Engineer

  • Mar 2020 - Feb 2023

  Building out Wayfair’s nascent GraphQL program, platform and team. Innovating in the GraphQL community. Speaking at GraphQL focused conferences.

• Staff Software Engineer

  • May 2019 - Mar 2020

  Driving people, process, and technology change across Wayfair’s Storefront Marketplace organization.



ezCater

• United States
• Technology, Information and Internet
• 500 - 600 Employee

• Staff Software Engineer

  • Aug 2018 - Apr 2019

  - Identified opportunity to re-envision the platform ezCater uses to provide 5-star customer service at scale. Estimating $10MM of savings annually by the end of the first year. Built POC. Sold Executive team. Safely rolled out new phone & chat systems with no downtime.- Owned and grew technical partnership with Twilio; enabled Twilio Flex beta access as well as a joint marketing venture- Acted as a development advocate for ezCater, speaking at Twilio Engage 2019, React Boston 2018 & others. Created opportunities for engineers within the development organization to build public profiles.- Formally mentored multiple engineers and assisted with career advancement and planning as well as technical guidance Show less

• Senior Software Engineer

  • Jan 2017 - Jul 2018

  - Introduced React, GraphQL & Typescript; participated as a senior member to build out key parts of the store front proving the technologies could met our needs.- Stabilized HubSpot integration, enabling marketing team with reliable data that was kept in sync in near-real time with internal CRM- Participated in, secured and optimized initial build out of Redshift Data Warehouse



Attend, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Tech Lead/Staff Software Engineer

  • Jul 2016 - Dec 2016

  - Took on temporary Director of Engineering role, responsible for overseeing Boston based development team as well as strategic and technical development of Attend’s platform during Event Farm acquisition.- Lead kick-off of Event Farm technology merger for Attend, including build out of Salesforce/Marketo integrations into Event Farm's systems and significant contributions to the redesign of their existing iOS native application to close 1.5MM+ in expected revenue.- Architected Attends cross platform Xamarin Forms Android/iOS app to meet customer demand and close projected 100k+ in sales pipeline (approximately 12% of current ARR). Not finished due to acquisition. Show less

• Senior Software Engineer

  • Jul 2015 - Jun 2016

  - Re-imagined native iOS team, improving team morale and stabilizing the base product while implementing critical business functionality to support Attend’s business pivot to “Have smarter conversations. Make follow up easy. Increase sales velocity. All in one app.”- Rebuilt rocky Salesforce integration and introduced a simple but comprehensive import/export design that keeps custom metrics and attendee statuses up-to-date in both systems, providing event value and revenue attribution data directly from Salesforce in Attend- Redesigned Windows Desktop Check-In application, reducing complexity while also introducing customer feedback leading to enhancements to further functionality and on-going support- Introduced SCRUM best practices to improve team communication, project estimation & tracking, and overarching product development strategy Show less



The Baupost Group

• Investment Management
• 100 - 200 Employee

• Software Engineer

  • May 2013 - Jul 2015

  - Built heavily customized implementation of MS Dynamics 2013 & middle tier Web API 2 SOA service for interfacing with other internal applications, replacing obsolete in-house WinForms system used to track contacts, accounts and related client information- Drove strategy & requirements gathering sessions with business to plan and execute MS Dynamics Phase II Transaction Processing project, driving user adoption and increasing application business value/ reduce spreadsheet count- Helped implement and contribute to MS Dynamics Agile team following rigid scrum practices including three week sprints, daily standups, sprint planning meetings w/point based estimation, sprint retrospectives, sprint close/demo meetings, and code reviews- Designed and engineered new WCF & Code First Employee Data platform to flexibly integrate with an external HR system and expose secure internal services for employee information consumption to internal applications.- Implemented internally distributable NuGet package for plug & play integration with Employee Data platform- Supported minor enhancements for in-house CRM system using WinForms and Entity Framework- Provided user support of custom-branded intranet site utilizing SharePoint 2010 back end, including creation of wiki and user guide documentation, user trainings, and technical assistance- Administrated and supported SharePoint 2010 environment plus patching and server maintenance processes- Retired and migrated SharePoint 2007 team and project site content into separate web application that lives alongside our corporate intranet Show less

• Business Analyst

  • Jul 2010 - May 2013

  - Developed simple WPF/ Visual Basic prototype for “Day in The Life Of” (DILO) presentation that provided users with a walk through of the virtual experience being conceptualized to replace existing Real Estate/Private Equity in house platform.- Participated in extensive interviews and learning sessions with impacted business units to understand processes, pain points, and enhancement requests that led to 1000+ requirements guiding the strategy, vision and roadmap to implementing a new system and process supporting our Private business.- Owned, managed, and help conceptualize the rollout of version 2.0 of the New Investment Warning System application, allowing business user groups to notate, communicate, and document their process to handle and manage potential investments Baupost was analyzing to ensure that downstream operational teams would be prepared to administer those investments and any idiosyncrasies that may accompany them- Assisted with definition of Custom SharePoint 2010 Intranet project scope/requirements gathering, implementation, development and customization of fully branded intranet site, including use of JavaScript, CSS, and XSLT technologies- Designed and built two business applications in SharePoint 2010 to support Compliance and Event Coordination processes within the corporate intranet, leveraging SharePoint Designer workflows, JavaScript, and custom SharePoint web parts- Led team to replace painful shared public calendar booking process with a transparent, streamlined and standardized process for managing conference room and equipment resources by leveraging the existing MS Exchange 2013 resource reservation system Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• AVP; Business Technology Integration Consultant

  • Jan 2008 - Jul 2010

  - Participated in strategic planning and designed approach at an estimated $500K to merge all Bank of America and Merrill Lynch annuity and insurance systems and processes- Planned & coordinated twice yearly software upgrades plus intermittent patches of vendor software- Designed SQL & web application solutions to enhance annuity processing inefficiencies through standardization and automation- Developed and wrote advanced SQL queries, cursors and procedures- Applied Six Sigma concepts and processes to project planning and documentation- Developed and executed on multiple Business Requirement, Design, and Test Case documents- Supervised and tracked System Integration and User Acceptance Testing- Provided business analyst support & utilized advanced SQL querying skills in the research, identification, and resolution to production issues in a prompt and effective manner- Managed responsibilities and deliverables across a virtual team- Supported and maintained positive business, technology and vendor relationships Show less

• Officer; Business Technology Analyst

  • Jul 2006 - Dec 2007

  - Led a team comprised of representatives from over 20 applications which coordinated Office of Supervisory Jurisdiction (OSJ) associate transfers and organizational hierarchy modifications - Refined management process used to govern the OSJ Move team, as well as implemented new operational request forms based on customer and business partner feedback- Managed vendor relationship and served as the brokerage statement technology liaison during the successful implementation of the $3.5 M North East Combined Statement Rollout Project- Provided business analyst support in the research, identification, and resolution of production issues in a prompt and effective manner- Created and maintained Executive Operation Support Dashboard- Ran, revised, improved and documented the Office of Foreign Asset Control exception process Show less



Cheng & Tsui

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Computer Technician

  • Feb 2006 - May 2006

  - Fixed reported bugs on user computers/server; kept software/security up to date - Assisted in migrations from Windows 2000 Server to Windows 2003 Server - Developed new website graphic template design - Wrote database queries in Microsoft Access - Fixed reported bugs on user computers/server; kept software/security up to date - Assisted in migrations from Windows 2000 Server to Windows 2003 Server - Developed new website graphic template design - Wrote database queries in Microsoft Access



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• IMLP Intern - Project Manager

  • Jun 2005 - Aug 2005

  - Managed initial rollout of Business Objects Ad Hoc Query software tool to Sensing worldwide sites - Worked with Business Analyst support team to rewrite Business Object universes to align with the business reporting needs for Oracle Applications - Learned Oracle Applications, R.11.5.9, functionality and table structures - Trained in and gained understanding of Six Sigma/DMAIC processes and concepts - Worked with IT Sarbanes Oxley compliance team to gather system control documentation and review of user access and restrictions Show less



The Hartford

• United States
• Financial Services
• 700 & Above Employee

• SQL Developer Intern

  • Jun 2004 - May 2005

  - Worked with team of professionals to upgrade company server from SQL 6.5 to SQL 2K. - Wrote functions and procedures used to communicate with front end users and databases. - Analyzed and rewrote code in SQL. - Built, fixed, and improved front-end applications for first hand users. - Worked with team of professionals to upgrade company server from SQL 6.5 to SQL 2K. - Wrote functions and procedures used to communicate with front end users and databases. - Analyzed and rewrote code in SQL. - Built, fixed, and improved front-end applications for first hand users.