Avery Bailey
Systems Engineer at LendingClub- Claim this Profile
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Topline Score
Bio
Ryan Schaub
Avery is all around awesome and a great colleague. Avery was there with a giant smile whenever I needed help or had a question. Avery is organized, efficient and has an awesome personality. Most importantly, Avery is great at his job. I'd be thrilled to have Avery as part of my team.
Sam Christiansen
Avery is a critical member of our IT team at Booyah. Avery is a very approachable person. This is critical in his role, as no one here is hesitant to ask him for help when they run into issues. Avery is very easy to work with, and it is evident that everyone at Booyah feels this way based on their interactions with him. In addition, Avery is very flexible. In addition to IT, he's also helped us with a bunch of more mundane things that have just needed doing. Avery has always shown a willingness to help do whatever is necessary to tackle our challenges. I highly recommend Avery.
Ryan Schaub
Avery is all around awesome and a great colleague. Avery was there with a giant smile whenever I needed help or had a question. Avery is organized, efficient and has an awesome personality. Most importantly, Avery is great at his job. I'd be thrilled to have Avery as part of my team.
Sam Christiansen
Avery is a critical member of our IT team at Booyah. Avery is a very approachable person. This is critical in his role, as no one here is hesitant to ask him for help when they run into issues. Avery is very easy to work with, and it is evident that everyone at Booyah feels this way based on their interactions with him. In addition, Avery is very flexible. In addition to IT, he's also helped us with a bunch of more mundane things that have just needed doing. Avery has always shown a willingness to help do whatever is necessary to tackle our challenges. I highly recommend Avery.
Ryan Schaub
Avery is all around awesome and a great colleague. Avery was there with a giant smile whenever I needed help or had a question. Avery is organized, efficient and has an awesome personality. Most importantly, Avery is great at his job. I'd be thrilled to have Avery as part of my team.
Sam Christiansen
Avery is a critical member of our IT team at Booyah. Avery is a very approachable person. This is critical in his role, as no one here is hesitant to ask him for help when they run into issues. Avery is very easy to work with, and it is evident that everyone at Booyah feels this way based on their interactions with him. In addition, Avery is very flexible. In addition to IT, he's also helped us with a bunch of more mundane things that have just needed doing. Avery has always shown a willingness to help do whatever is necessary to tackle our challenges. I highly recommend Avery.
Ryan Schaub
Avery is all around awesome and a great colleague. Avery was there with a giant smile whenever I needed help or had a question. Avery is organized, efficient and has an awesome personality. Most importantly, Avery is great at his job. I'd be thrilled to have Avery as part of my team.
Sam Christiansen
Avery is a critical member of our IT team at Booyah. Avery is a very approachable person. This is critical in his role, as no one here is hesitant to ask him for help when they run into issues. Avery is very easy to work with, and it is evident that everyone at Booyah feels this way based on their interactions with him. In addition, Avery is very flexible. In addition to IT, he's also helped us with a bunch of more mundane things that have just needed doing. Avery has always shown a willingness to help do whatever is necessary to tackle our challenges. I highly recommend Avery.
Experience
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LendingClub
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United States
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Financial Services
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700 & Above Employee
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Systems Engineer
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Sep 2018 - Present
CVP ScriptingICM ScriptingFinesse Gadget creationCalabrio on-prem and Cloud support
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Associate Engineer, Telephony Systems
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Jan 2017 - Present
UCCE support 11.5/11.6 - performed upgrade from UCCE 11.5 to 11.6 on CUIC, Finesse, CVP, ICM components, and CCMP.CUCM phone supportJabber application supportCalabrio administration and advanced troubleshootingPowerShell scriptingHammer Tool scripting (some HVB - custom nodes)
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Desktop Support
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Jul 2015 - Jan 2017
- Automate troubleshooting steps by creating Command Line and Powershell scripts.- Close 25+ tickets per day; 3,000+ tickets in first year.- Fully documented processes for Calabrio to benefit service desk team members and control elements outside of service desk, leading to increased success during software upgrades.- Advanced Jira Query Language (JQL) filtering.- Generate SCCM reports for internal use.- Cisco Unified CM phone creation.- Active Directory administration and object creation.- Develop tests to isolate variables for troubleshooting.- Multi-task multiple issues across multiple platforms at a "Genius Bar" style walk-up station.- High performance in a mixed Windows/OSX environment.- Assisted with Code 42 CrashPlan deployment and support. Show less
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Guardsmark
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Security and Investigations
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700 & Above Employee
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Alarm Monitoring Technician Level II
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Oct 2014 - Jul 2015
CCTV Monitoring, Training and Development, Supervising, Alarm and incident response, investigations, reporting. CCTV Monitoring, Training and Development, Supervising, Alarm and incident response, investigations, reporting.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Intelligence Specialist
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Jul 2013 - Jul 2014
- Gathered information and provided support for Special Forces resulting in a Bronze Star for meritorious service. - Worked in a four person team to make organization and process changes that resulted in a 300% increase in intelligence information reports. - Aided the Afghanistan government in elections by collecting and reporting analytics. - Worked autonomously and was in charge of maintaining and managing all contacts. - Tasked as the supervisor of communications hardware, valued at approximately $35,000 Show less
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Booyah
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United States
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Software Development
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1 - 100 Employee
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IT Specialist
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Nov 2012 - Jun 2013
Maintained over 100 networked computers via personalized desk-side assistance. Trained employees by talking through basic troubleshooting steps to ascertain the nature of equipment malfunctions. -Maintained over 500 networked computers and mobile devices. -Provided timely and friendly desk-side support. -Developed and implemented inventory control systems and record-keeping. -Managed users via Active Directory. -Assisted morale and recreation through firewall troubleshooting in addition to physical setup of meeting rooms and assembly area. -Ensured a healthy workspace for employees through ergonomics assistance. Show less
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Guardsmark
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Security and Investigations
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700 & Above Employee
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IT/Security
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Jan 2011 - Nov 2012
Supervised up to nine officers and oversaw security services for over 1,500 employees.Provided high quality customer service while balancing the safety needs of the community.-Communicated with city emergency services to provide timely responses to developing situations-Nurtured the professional growth of subordinates and helps develop their critical thinking skills in conjunction with post-specific functions and patrolling.-Monitored both remote and local security via closed circuit cameras using Windows-based software, -Controlled building access using Picture Perfect access system.-Routinely conducted troubleshooting tasks and national support for Picture Perfect software.-Facilitated nationwide learning of system functionality.-Conducted security system testing to identify and respond to broken or malfunctioning equipment. Show less
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Security Officer
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Jan 2009 - Jan 2011
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Education
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2015 - 2017
City College of San Francisco
Computer Networking & Information Technology, Computer and Information Sciences and Support Services -
2011 - 2012
Cochise College
Military Intelligence, Command Control and Information Operations -
Ancilla College
Criminal Justice and Corrections
Community
