Experience

Merchbar

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• E-commerce Inventory and Shopify Management Specialist and Customer Support

  • Aug 2019 - Present



Thumbtack

• United States
• Software Development
• 700 & Above Employee

• Email, Chat and Text Support Specialist

  • Jan 2016 - Jan 2019



Philippine Human Resource Worldwide Employment Co.

• Nakpil St., Malate, Manila, Philippines

• Recruitment Staff

  • Sep 2014 - Mar 2015

  Responsibilities: • Provides customer service • Screens candidates and matches them to suitable job roles • Sources job applicants from the database and explores employment opportunities • Contact candidates to arrange interviews via telephone and email • Establishes contacts to help build the client database • Negotiates salary and benefit issues with candidates • Responds to general consultancy inquiries • Arranges telephone and face-to-face interviews • General data admin and paperwork • Assists applicants & clients Qualifications: • Developed excellent customer relationship skills, high attention to detail, anticipation and sensitivity to other`s needs, endurance, good communication and listening skills, present focus • Sharpened ability to handle pressure from simultaneous deadlines and performance standards Show less



ANZ

• Australia
• Banking
• 700 & Above Employee

• Reconciliations Officer

  • Sep 2011 - Aug 2012

  Responsibilities: • Responsible for the reconciliation of all assets held on behalf of ANZs clients. Investigates and clear variances/breaks from reconciliations as and when required. Ensures that all breaks are resolved and cleared within a given timeframe. Cross-training on all other mutual funds and equity processes to provide leave cover as and when required. Qualifications: • Accuracy that ensures the completion of daily tasks that are true and accurate • Efficiency that ensures the completion of daily tasks are executed in a timely manner and deadlines are met • Effective communication that ensures that information is communicated effectively to necessary parties and in a timely manner for purpose of rapid resolution • Sharpened ability to handle pressure from simultaneous deadlines and performance standards Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Feb 2011 - Aug 2011

  Responsibilities: • Provides customer service, takes orders, serves food, handles cash, cleans premises, refills stocks Qualifications: • Developed excellent customer relationship skills, high attention to detail, anticipation and sensitivity to other`s needs, endurance, good communication and listening skills, present focus • Sharpened ability to handle pressure from simultaneous deadlines and performance standards Responsibilities: • Provides customer service, takes orders, serves food, handles cash, cleans premises, refills stocks Qualifications: • Developed excellent customer relationship skills, high attention to detail, anticipation and sensitivity to other`s needs, endurance, good communication and listening skills, present focus • Sharpened ability to handle pressure from simultaneous deadlines and performance standards



InterContinental Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Barista / Sales and Marketing

  • Apr 2010 - Jul 2010

  Responsibilities: • Managed clients’ business and attended sales calls • Provided customer value as a waitstaff and bartender • Administered database work and handled marketing surveys and advertisements Qualifications: • Developed essential time management and work organization skills • Trained in essential operational skills in the hotel industry • Experienced in Microsoft Word, Excel, Delphi System and the use of internet for various purposes • Acquired effective written and oral communication skills under the sales and marketing department Show less