Jessica Black
Product Specialist at UDA Technologies- Claim this Profile
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Bio
Experience
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UDA Technologies
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United States
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Software Development
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1 - 100 Employee
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Product Specialist
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Sep 2020 - Present
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JLD Enterprises, LLC
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United States
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Construction
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1 - 100 Employee
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Marketing & Development Specialist
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Nov 2019 - Aug 2020
• Re-branding through the development and use of social media, Google & Microsoft Ads, and the company website leading to a 150% increase in overall traffic of potential customers to online sites• Utilizing Adobe software’s to create marketing materials such as pricing sheets, pamphlets, and resumes• Growing relationships, driving community engagement, tracking leads, and executing email marketing campaigns• Implementing and administrating ServiceCore software used to manage customers, schedule jobs, optimize routes, dispatch, track inventory, and streamline accounting process
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Server
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Aug 2018 - Nov 2019
Accurately reporting orders, applying time management to serve products efficiently, ensuring guests have an exceptional experience, training new hires Accurately reporting orders, applying time management to serve products efficiently, ensuring guests have an exceptional experience, training new hires
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Juneau Construction Company
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United States
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Construction
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100 - 200 Employee
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Corporate Intern (Human Resources, Marketing, Finance)
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May 2018 - Jul 2018
• Audited and updated Employee Manual and I-9 records• Created employee onboarding presentation to be used with all new employees• Facilitated annual open enrollment by contributing to plan selection, creation of online enrollment portal, and election assistance with employees individually • Re-ignited Juneau’s social media marketing by creating business profiles which increased company reach, number of followers and advertising opportunities ultimately resulting in a greater social media presence across all channels• Used InDesign to create company newsletters, e-blasts, employee resumes, and cut sheets for project proposals• Reconciled monthly credit cards, owner change orders, pay apps, change books, bank statements and journal entries through use of Sage, Procore and Excel • Updated forecasting and backlog statements for monthly officers’ report
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Shift Manager/Training Leader/Server
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Jul 2015 - May 2018
• Designed employee onboarding and training programs utilizing POS and other techniques to improve server aptitude and menu education while increasing sales and reducing turnover• Create floor charts, assign side work, and serve as a resource for employees when issues arise• Maintain high quality standards by educating guests on Acre’s extensive menu, accurately reporting orders, applying time management to serve products efficiently, and manage on average $2,000 per shift • Designed employee onboarding and training programs utilizing POS and other techniques to improve server aptitude and menu education while increasing sales and reducing turnover• Create floor charts, assign side work, and serve as a resource for employees when issues arise• Maintain high quality standards by educating guests on Acre’s extensive menu, accurately reporting orders, applying time management to serve products efficiently, and manage on average $2,000 per shift
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Engraving, Screen Printing, Customer Service
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Jan 2015 - Jul 2015
• Operated front desk, cash register, and company phone, assisted customers, reported and filed new orders• Designed, built, and engraved a variety of products such as plaques and trophies• Aided in apparel design of clothing merchandise, measured and composed screens used for screen printing process• Held accountable for ensuring orders were accurate and shipped out correctly • Operated front desk, cash register, and company phone, assisted customers, reported and filed new orders• Designed, built, and engraved a variety of products such as plaques and trophies• Aided in apparel design of clothing merchandise, measured and composed screens used for screen printing process• Held accountable for ensuring orders were accurate and shipped out correctly
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Johnny's Pizza Franchise Systems Inc.
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Restaurants
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1 - 100 Employee
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Server/Bartender
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Feb 2012 - Jun 2014
• Welcomed and seated customers, organized floor charts, communicated with servers about new guests• Systematically documented orders, served products promptly, anticipated customer’s needs, trained new employees• Answered the phone to record to-go orders, controlled cash register, prepared all alcoholic beverages • Welcomed and seated customers, organized floor charts, communicated with servers about new guests• Systematically documented orders, served products promptly, anticipated customer’s needs, trained new employees• Answered the phone to record to-go orders, controlled cash register, prepared all alcoholic beverages
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Education
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Auburn University Raymond J. Harbert College of Business
Bachelor's degree, Business Administration and Management, General -
Southern Union State Community College
Associate of Science - AS