Experience

AlertMedia

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Account Executive

  • Jan 2022 - Present



SpotHopper

• United States
• Software Development
• 300 - 400 Employee

• Junior Account Executive

  • Aug 2021 - Nov 2021



Aircall

• United States
• Telecommunications
• 700 & Above Employee

• Sales Development Representative

  • Oct 2020 - Jun 2021

  Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of… Show more Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of what should be a delightful moment of human connection. Aircall was founded in 2014 and has raised over $100 million. Based in New York and Paris, the company has over 350 employees. Show less Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of… Show more Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of what should be a delightful moment of human connection. Aircall was founded in 2014 and has raised over $100 million. Based in New York and Paris, the company has over 350 employees. Show less



Pins Mechanical Co.

• United States
• Hospitality
• 1 - 100 Employee

• Bartender

  • Sep 2019 - Jun 2020

  High-volumed, fast-paced craft cocktail bartending in the heart of downtown Nashville. I was a part of the original, opening team. - Guest satisfaction through front-facing customer service - Driving sales tracking by properly taking guest's order using a point of sale system - Building craft cocktails based on company standard recipes - General opening and closing duties including cleaning, set up and break down, cash bank set up, etc. High-volumed, fast-paced craft cocktail bartending in the heart of downtown Nashville. I was a part of the original, opening team. - Guest satisfaction through front-facing customer service - Driving sales tracking by properly taking guest's order using a point of sale system - Building craft cocktails based on company standard recipes - General opening and closing duties including cleaning, set up and break down, cash bank set up, etc.



STK Ibiza

• Spain
• Hospitality
• 1 - 100 Employee

• Head Bartender

  • Jan 2019 - Aug 2019

  STK is a fine dining steakhouse with an after-hours club atmosphere complete with low lighting and a DJ. I was a part of the opening team and worked between 50 and 60 hours per week. - Client building and retention through personalized service - Full menu knowledge including the origin of ingredients - Responsible for training new hires - Understanding and implementing the STK sales process to provide the best customer experience possible STK is a fine dining steakhouse with an after-hours club atmosphere complete with low lighting and a DJ. I was a part of the opening team and worked between 50 and 60 hours per week. - Client building and retention through personalized service - Full menu knowledge including the origin of ingredients - Responsible for training new hires - Understanding and implementing the STK sales process to provide the best customer experience possible



Sunda New Asian

• United States
• Restaurants
• 1 - 100 Employee

• Lead Server/Bartender

  • Jan 2018 - Mar 2019

  Sunda provides a modern take on top-shelf sushi. Sunda is where I encountered my most diverse clientele. - Fully trained on sushi cuisine and it's ingredients. I took it upon myself to learn more independently. - Often times I would be asked to "lead" a table, meaning undertaking the ordering of food and timely delivery of courses without consulting first with the guest. It is the ultimate sign of trust between guest and server. - Provided guidance and… Show more Sunda provides a modern take on top-shelf sushi. Sunda is where I encountered my most diverse clientele. - Fully trained on sushi cuisine and it's ingredients. I took it upon myself to learn more independently. - Often times I would be asked to "lead" a table, meaning undertaking the ordering of food and timely delivery of courses without consulting first with the guest. It is the ultimate sign of trust between guest and server. - Provided guidance and training for all new hires as well as veteran servers Show less Sunda provides a modern take on top-shelf sushi. Sunda is where I encountered my most diverse clientele. - Fully trained on sushi cuisine and it's ingredients. I took it upon myself to learn more independently. - Often times I would be asked to "lead" a table, meaning undertaking the ordering of food and timely delivery of courses without consulting first with the guest. It is the ultimate sign of trust between guest and server. - Provided guidance and… Show more Sunda provides a modern take on top-shelf sushi. Sunda is where I encountered my most diverse clientele. - Fully trained on sushi cuisine and it's ingredients. I took it upon myself to learn more independently. - Often times I would be asked to "lead" a table, meaning undertaking the ordering of food and timely delivery of courses without consulting first with the guest. It is the ultimate sign of trust between guest and server. - Provided guidance and training for all new hires as well as veteran servers Show less



Oak Steakhouse

• United States
• Hospitality
• 1 - 100 Employee

• Lead Server Trainer/Bartender

  • Mar 2017 - Dec 2017

  Part of the opening team. Trained for 30 days on the fine dining steps of service sales process. I was the lead server trainer and contributed to the Nashville training manual. - Promoted to lead server within the first month of opening - Extensive wine and beef training - Responsible for training new hires - Among the top 10% in sales every week Part of the opening team. Trained for 30 days on the fine dining steps of service sales process. I was the lead server trainer and contributed to the Nashville training manual. - Promoted to lead server within the first month of opening - Extensive wine and beef training - Responsible for training new hires - Among the top 10% in sales every week



Bob's Steak & Chop House

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Sep 2016 - Mar 2017

  Another of the finest restaurants in Nashville. Another of the finest restaurants in Nashville. This was a great advancement in my career as it was my first experience with fine-dining and taught me about the power of a pre-established sales process. - Followed a scripted sales process that delivered results - The full setup and breakdown of the dining room including cleaning - Daily meetings to discuss best sales practices and room for improvements - Created a… Show more Another of the finest restaurants in Nashville. Another of the finest restaurants in Nashville. This was a great advancement in my career as it was my first experience with fine-dining and taught me about the power of a pre-established sales process. - Followed a scripted sales process that delivered results - The full setup and breakdown of the dining room including cleaning - Daily meetings to discuss best sales practices and room for improvements - Created a clientele database through rapport building and exceptional customer service Show less Another of the finest restaurants in Nashville. Another of the finest restaurants in Nashville. This was a great advancement in my career as it was my first experience with fine-dining and taught me about the power of a pre-established sales process. - Followed a scripted sales process that delivered results - The full setup and breakdown of the dining room including cleaning - Daily meetings to discuss best sales practices and room for improvements - Created a… Show more Another of the finest restaurants in Nashville. Another of the finest restaurants in Nashville. This was a great advancement in my career as it was my first experience with fine-dining and taught me about the power of a pre-established sales process. - Followed a scripted sales process that delivered results - The full setup and breakdown of the dining room including cleaning - Daily meetings to discuss best sales practices and room for improvements - Created a clientele database through rapport building and exceptional customer service Show less



Maggiano's Little Italy

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Aug 2013 - Sep 2016

  Maggiano's is one of the busiest restaurants in Nashville with close to 1,000 guests on any given day. I practiced time management skills as well as how to keep a composed thought process during stressful situations. - Trained to overcome objections through suggestive selling and discovery - Encountered and interacted with all different personality types - Cash handling and organization were key components to this position Maggiano's is one of the busiest restaurants in Nashville with close to 1,000 guests on any given day. I practiced time management skills as well as how to keep a composed thought process during stressful situations. - Trained to overcome objections through suggestive selling and discovery - Encountered and interacted with all different personality types - Cash handling and organization were key components to this position