Experience

Puzzle Point

• Cyprus
• Computer Games
• 1 - 100 Employee

• Community & Support Manager

  • Oct 2023 - Present



MYTONA

• Singapore
• Information Technology & Services
• 300 - 400 Employee

• Community Specialist

  • Jan 2022 - Sep 2023

  Responsible for:• launching social media strategies;• holding English-speaking live streams both in Facebook and YouTube;• creating podcasts both in English and Russian languages (VK and YouTube);• filming and editing TikTok videos;• interviewing potential candidates for a community manager position in English;• training and onboarding new community managers;• writing internal guides and making researchesProjects: Cooking Diary (additionally: Tasty Makeover) Show less

• Middle Community Manager

  • Jun 2021 - Jan 2022

  Responsible for:• representing “Cooking Diary” in social media;• IRL filming: organisation and participation (both audio and video);• launching and managing TikTok page;• creating and implementing social media strategies;• building trusting and humanised environment for players;• improving communication between players and game developers and decreasing negative feedback;• holding multiple UGC implementation contests;• developing relationships with microinfluencers, group and guild admins, and active playersProjects: Cooking Diary (additionally: Seekers Notes, Boom Guys) Show less

• Junior Community Manager

  • Sep 2020 - Jun 2021

  Responsible for:• managing social media pages (Facebook, Instagram, Twitter, YouTube);• preparing social media content plans: writing texts, video scripts and technical tasks for designers;• collecting and analysing statistics by using Facebook Insights, Minter, Twitter Analytics, Tableau andSprinklr;• holding contests and giveaways;• collecting feedback from players and delivering it to the development team.Additional: I assisted Cooking Diary's collaboration with Netflix (“Stranger Things”). My work included posting, holding several special contests and resolving critical situations (eg.: finding and shipping prizes)Projects: Ravenhill: Hidden Mystery, Cooking Diary (additionally: Seekers Notes, Riddleside, Manastorm: Arena of Legends) Show less