Sr. Technical Program Manager

• Dec 2021 - Present

Sr. Technical Project Manager

• Mar 2021 - Apr 2022

Group Lead, ERP & Digital Innovation

• Jan 2018 - Sep 2020

Management of the Digital Innovation team responsible for company ERP platform and business applications. Strategic program management for technology teams handling internal/external software development, cybersecurity, and IT infrastructure/helpdesk Management of the Digital Innovation team responsible for company ERP platform and business applications. Strategic program management for technology teams handling internal/external software development, cybersecurity, and IT infrastructure/helpdesk

Sr. IT Program Manager

• 2017 - 2018

Led and owned the creation and execution of a migration plan for all company hosted products/services to Amazon Web Services • Developed executable plan to migrate company’s entire customer base to new cloud environment; Collaborated with sales, support, and marketing groups to identify customer impacts, develop customer communication plans, and plan seamless implementation for the next 1-2 years of road mapped migrations • Successfully created proof of concept environments allowing for ultimate cloud vendor section • Ensured company’s readiness for its first public cloud infrastructure environment Show less

Sr. IT Program Manager

• 2016 - 2017

Consultant project lead for PCI Compliance and Infrastructure Readiness. Managed three directs responsible for creation of a management response plan to meet a baseline PCI audit and prepare for integration of ATGStores.com into the Lowes.com datacenters. Leader and coach of a core project team of 15 to mitigate code vulnerabilities and perform infrastructure updates. • Created a dedicated development SCRUM team and worked as Product Owner to remediate 90% of Critical vulnerabilities • Trained developers and onboarded WhiteHat Sentinel into the build pipeline reducing risk of vulnerable code entering production • Successfully migrated critical systems from a legacy Hyper-V stack to new VMware installation adding needed capacity in time for expected Holiday traffic Show less

Infrastructure/Security Project Manager

• 2014 - 2016

Directed highly complex IT projects for the security and infrastructure divisions. Designed process improvement programs and Agile training for operations teams

Disaster Recovery Program Manager

• 2010 - 2015

Managed the Continuous Technology Resiliency program at Expedia. Coordinated, developed and implemented technology continuity plans and procedures that ensured critical services supporting business functions could be resumed within a predefined time frame with minimal data loss in the event of a disaster.

Project Manager

• 2008 - 2010

Managed two-phase project building out core virtual infrastructure of two new data centers and application migration to support disaster recovery capabilities.• Tracked project schedule and risk matrix for the migration of 2000+ Windows based servers• Collaborated with development and application support teams to determine current and future growth potential for large scale virtual server environments to facilitate the migration of Tier 1, 2 Windows based applications• Managed project timelines and requirements for migration of 110+ applications from physical to virtual hardware Show less

Network Operations Center Lead

• 2006 - 2008

Tier 2 shift leader providing escalation support and managing workload and issues of the Tier 1 analyst team on shift during peak financially impacting hours. Managed and resolved all escalations, including troubleshooting advanced issues between Expedia Inc. ecommerce sites and back end systems operation.

Senior Systems Admin/System Engineer 3

• 2000 - 2006

Provided dedicated support for the operational integrity of 800+ production servers in a rack data center type environment with 24/7 uptime expectancy Provided dedicated support for the operational integrity of 800+ production servers in a rack data center type environment with 24/7 uptime expectancy