Experience

Rug Doctor

• Manufacturing
• 100 - 200 Employee

• Field Service Manager

  • Jun 2021 - Present

  ● Servicing assigned accounts within Territory (Over 100 accounts) ● Check-in with store decision maker, check-in delivery, obtain signatures, collect proof of delivery (DSD) ● Using equipment (e. g. carts, pallets, etc.) to unload products and move throughout the store ● Merchandising cases from the back room to the sales floor, filling display units or shelves with Rug Doctor products ● Ensuring inventory reaches the sales floor and organizing/maintaining inventory in proper location ● Rotating products and removing defective and out-of-date products and process returns and credits with receiver ● Tidying up shelves and displays, knocking down boxes and disposing of any waste ● Assembling and disassembling of promotional materials such as signs, banners, and cardboard displays ● Ordering, scanning product and machines using handheld device ● Safely maximizing sales and minimizing waste Show less



LLS Marketing & Entertainment

• Owner

  • May 2002 - Present

  -Group Sales Representative (independent contractor) Universoul Circus -Booking and Management -Angie Cleveland, Contemporary Gospel/Christian Artist www.williamangiecleveland.com -Group Sales Representative (independent contractor) Universoul Circus -Booking and Management -Angie Cleveland, Contemporary Gospel/Christian Artist www.williamangiecleveland.com



Redbox Entertainment Inc.

• United States
• Entertainment Providers
• 700 & Above Employee

• Field Support Representative

  • Apr 2018 - Jun 2021

  Managed assigned kiosks within territory and collects movies from machines. Keeps daily record of product distributed and removed from each machine • Follows a specifically designed daily merchandising route including regular visits to a warehouse location • Provides quality customer service through regular interaction and communication with coworkers, external customers, external contractors, store owners/managers and employees • Communicates status of kiosks and customer accounts to Regional Operations Supervisor (ROS) • Secures all Redbox merchandise and ensures kiosks are properly locked • Keeps kiosks clean and in proper working order • Loads and unloads product from automobile, residence and warehouse Show less



Anderson Merchandisers

• Consumer Goods
• 700 & Above Employee

• Territory Sales Manager

  • Apr 2011 - May 2020

  • Sets and maintains POP with high level of accuracy. • Maintains account aesthetics and consistently performs above average on Report Card scores. • Has working knowledge of all financial reports and routinely identifies sales opportunities and incorporates strategies for improving sales. • Consistently meets placement goals through advance planning and communication with store management. • Monitors projects to identify exceptions and follow up with Retail Media Merchandisers to ensure project completion. • Provides store General Managers with the following: competitive shopping information, monthly sales information, monthly promotional letter and all other communication as directed. • Effective communication to the store management outlining daily activities and sales opportunities. • Establishes and maintain a positive working relationship with all Anderson Merchandisers associates, store associates, and outside contacts. • Responds immediately to all account concerns, applying the Sundown Rule. • Proven ability to build rapport with store General Managers and District Managers. • Inventory management through Sales & Inventory Reports and hand held scanner. • Sell and train store associates on client's entire line of electronics services, hardware and accessories in retail location. • Communicate to DM on a daily basis as to all activities accomplished and sales opportunities. • Assist DM in assessing status of current programs and promotions within the district. • Educate customers on the features and benefits of our client's brand and product line. • Category balancing to meet sales needs. • Provide an efficient and effective schedule to maximize sales for self and Retail Media Merchandisers. • Sell future programs and promotions to stores; i.e., in-store events, parking lot tours, community events, etc… • Supervises, trains, and mentors Retail Media Specialist Trainees and Retail Media Merchandisers. • Leads special projects as requested Show less



TruGreen

• Charlotte, North Carolina, United States

• Sales/Area Account Manager

  • Feb 2010 - Apr 2011

  ● Applies fertilizers and pesticides to lawns according to schedule, safety procedures, and label instructions. Drives company vehicle to commercial customer location. Responds on a timely basis to customer requests for telephone and in-person service calls. Completes required production forms and customer instructions. ● Assists in sales to current customers through contact on route and telemarketing. Measures the lawn of potential customers to provide them with an accurate cost of TruGreen’s lawncare service. Performs a daily three-minute, 360 degree inspection of truck and equipment before taking the vehicle out on the road and upon return. ● Completes production reports, new sales forms, customer invoice forms, daily vehicle inspection report, and cancel/skip notices as required daily. Maintains vehicle and equipment through cleanliness, safety, and general maintenance. Assists in maintaining cleanliness of facility. Show less



Pro Marketing, Inc

• Charlotte, North Carolina, United States

• Field Service Representative

  • Jan 2005 - Jun 2009

  Maintain Merchandising approved product sets in accordance with best practice/ plan-o-gram Walk all cross merchandising locations and fill product as needed in accordance with MAP Assist Home Depot associates in executing wingstack promotions as needed in accordance with MAP Process RTV products and refurbish products as needed Conduct "In aisle PK classes- 5 minute PKs" for Home Depot associates Maintain Merchandising approved product sets in accordance with best practice/ plan-o-gram Walk all cross merchandising locations and fill product as needed in accordance with MAP Assist Home Depot associates in executing wingstack promotions as needed in accordance with MAP Process RTV products and refurbish products as needed Conduct "In aisle PK classes- 5 minute PKs" for Home Depot associates



Best Service Merchandising, Inc

• Charlotte, North Carolina, United States

• Retail Merchandiser

  • Feb 2005 - Jan 2009

  Conducting installation (use of plan-o-grams) and servicing multiple retail merchandising projects with the following clients: Dick's Sporting Goods, Kohl's, and Sports Authority. Provides daily and/or weekly reports on the following and other duties as assigned: service calls, UPC label replacements, integrity checks and installation set-ups Conducting installation (use of plan-o-grams) and servicing multiple retail merchandising projects with the following clients: Dick's Sporting Goods, Kohl's, and Sports Authority. Provides daily and/or weekly reports on the following and other duties as assigned: service calls, UPC label replacements, integrity checks and installation set-ups



Sonshine Concerts (Concert Services, Inc

• Charlotte, North Carolina, United States

• Field Marketing/Promotions Coordinator

  • Feb 2004 - May 2007

  Organized street marketing team to promote the event(s)-Joyfest at Carowinds Generated group sales for the event(s) with cold calling, flyer distribution, internet and email marketing. Managed and negotiated business-to-business services agreements. Assisted and advised with Artist Line-Up Maintain and updated database of clients Organized street marketing team to promote the event(s)-Joyfest at Carowinds Generated group sales for the event(s) with cold calling, flyer distribution, internet and email marketing. Managed and negotiated business-to-business services agreements. Assisted and advised with Artist Line-Up Maintain and updated database of clients



Courtland Associates, Inc

• Charlotte, North Carolina, United States

• Retail Merchandising/ Installation-Service Specialist

  • Mar 2004 - Jan 2005

  Conducting installation (use of plan-o-grams) and servicing multiple retail merchandising projects with the following clients; and K-Mart (Energizer-Integrity Check and GE-light bulbs); Home Depot (Porter Cable products); Sam's Club (Hunter products); Bed, Bath, & Beyond (Springs Windows Fashions Set-Up); Garden Ridge (3M Scotch tape) Provides daily and/or weekly reports on the following and other duties as assigned: service calls, UPC label replacements, integrity checks and installation set-ups Show less



Paramount's Carowinds

• Charlotte, North Carolina, United States

• Special Events Coordinator

  • Feb 2002 - Nov 2004

  Assisted the Events Manager in coordination of the overall operation of all Events Assisted in the development of programming for group events as required Coordinated and implemented the logistical details of events, including but not limited to: mailing support materials, participant scheduling, tracking ticket orders/sales, contacting consultants, and suppliers, operational signage development/design/ordering/placement, prize/award development and procurement Developed an interactive relationship with various park departments in coordinating the events Tracked individual event expenses, and participates in event evaluations Assisted with the preparation of information to various park departments Show less



Contemporary Marketing, Inc

• Charlotte, North Carolina, United States

• Local Market Manager/Recruiter

  • Feb 2001 - May 2003

  Managed the following promotional campaigns by (overseeing sampling, product demonstrations, and mobile exhibits); Kodak/NASCAR and Ericsson projects Participated in trade shows and other sales events Performs other duties as assigned or requested relating to sales or sales management Hired, trained, and oversee promotional staff Processed tour/program paperwork including payroll, new hire packets and event/status reports Managed the following promotional campaigns by (overseeing sampling, product demonstrations, and mobile exhibits); Kodak/NASCAR and Ericsson projects Participated in trade shows and other sales events Performs other duties as assigned or requested relating to sales or sales management Hired, trained, and oversee promotional staff Processed tour/program paperwork including payroll, new hire packets and event/status reports



Carowinds

• Charlotte, North Carolina, United States

• Team Leader

  • Apr 2000 - Feb 2002

  Trained, directed, scheduled, evaluated, and disciplines staff with appropriate documentation Prioritized operational needs to supervise the location in an efficient and timely manner Responded to and took appropriate action to resolve concerns and complaints from park guests and associates Trained, directed, scheduled, evaluated, and disciplines staff with appropriate documentation Prioritized operational needs to supervise the location in an efficient and timely manner Responded to and took appropriate action to resolve concerns and complaints from park guests and associates