Experience

Norm Reeves Honda Superstore - West Covina

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Used Car Sales Manager

  • Apr 2017 - Present



MAX Digital

• United States
• Software Development
• 1 - 100 Employee

• Account Executive

  • Sep 2015 - Apr 2017

  At MAX Digital we provide dealers with tools to effectively manage their new and pre owned inventory from appraisal to sale and all the steps in between. Our products range from tools that provide insight into a dealers inventory from a financial and aging perspective along with innovative digital advertising and digital retail sales enablement tools that allows the dealer to show transparency in their process as well as third party information for pricing. At MAX Digital we provide dealers with tools to effectively manage their new and pre owned inventory from appraisal to sale and all the steps in between. Our products range from tools that provide insight into a dealers inventory from a financial and aging perspective along with innovative digital advertising and digital retail sales enablement tools that allows the dealer to show transparency in their process as well as third party information for pricing.



Transportation Corp.

• Purchasing Manager

  • Jul 2013 - Jun 2015

  As a Purchasing Manager, I manage vehicle purchases all over the United States. I currently manage 40+ buyers in the field and oversee 300+ vehicle purchases per week. I am able to utilize my 15+ years of automotive sales experience to make fast, profitable purchases for the company. As a Purchasing Manager, I manage vehicle purchases all over the United States. I currently manage 40+ buyers in the field and oversee 300+ vehicle purchases per week. I am able to utilize my 15+ years of automotive sales experience to make fast, profitable purchases for the company.



Copart

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Western Regional Sales/Purchasing Manager

  • Apr 2010 - Nov 2014

  Created the public purchase program where I purchased vehicles from the public for Copart Auto Auction's Copart Direct. A first of its kind vehicle purchase program, I bought cars, trucks, SUV's, motorcycles, boats and RVs from the public and remarket them through Copart Auto Auction's nationwide network of auctions. Use Salesforce and Five-9 to gather and manage leads. I expanded my role to grow the department from 5 to 50 purchasing agents and worked as a Natiional Sales/Purchasng Manager to recruit, train, and direct a high vloume team in analyzing Copart sale values/market trends to make accurate offers directly to customers, but also worked closely with Copart facilities nationwide to arrange pickup and processing and approve final sales offers to maximize profits.



CarMax

• United States
• Retail
• 700 & Above Employee

• Buyer

  • Jul 2005 - Apr 2010

  I led a team of 15-20 buyers responsible for sourcing over $500 million of inventory each year and managing the finished product in a fast-paced retail environment. I personally purchased over 8500 vehicles for our retail inventory. I also coordinated our weekly on-site wholesale auction where I was accountable for profit and loss in a volatile market. In addition, I facilitated our annual Associate Engagement Survey to maintain CarMax's status as a Fortune 100 Best Place to Work. I led a team of 15-20 buyers responsible for sourcing over $500 million of inventory each year and managing the finished product in a fast-paced retail environment. I personally purchased over 8500 vehicles for our retail inventory. I also coordinated our weekly on-site wholesale auction where I was accountable for profit and loss in a volatile market. In addition, I facilitated our annual Associate Engagement Survey to maintain CarMax's status as a Fortune 100 Best Place to Work.



Mac Grafix

• Illustrator

  • May 2002 - Jul 2005

  Conducted all aspects of customer paint work for customers ranging from concept design, composition and final artwork. Conducted all aspects of customer paint work for customers ranging from concept design, composition and final artwork.



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Sales/Finance Manager

  • Oct 2000 - May 2002

  Visited local Credit unions and Rental branches on a daily basis to build relationships and gain referrals to drive sales Met with customers and built rapport to ease into the discussion of aftermarket products and up-sells, therefore increasing overall margin per car sold and branch profitability. By working hard to build trust, branch profits increased substantially over previous years.• Effectively manage the progress and results of accounts assigned• Engage in high profile sales activity across strategic client groups• Ensure all accounts/groups are effectively ‘launched’ through the pre-launch process into positive position• Work with ‘at risk’ clients, determine action plan to retain business• Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results• Generate additional business/revenue by harvesting existing accounts for additional referrals and sales• Contributed and managed action to turnaround ‘cancelled’ accounts• Engage and participate in the exchange of ‘best practices’ across entire team

• Branch Manager

  • May 1997 - Oct 2000

  Elite Sales Winner 16 times for highest individual revenue averaging 73% for inside sales – company average equaled 37%.* Achieved Customer satisfaction rating of 94% company average equaled 88%* Achieving goals in 1998 at plan 115% revenue enhancement, 132% fleet growth, and 99% customer satisfaction* Starting as a Management Trainee and being consistently promoted, first to Management Assistant in eight months, then to Assistant Manager in two months, becoming a level III Manager in 15 months, and then recruited to bolster a the car Sales division of a Fortune 500 International Car Rental Company with $2.1 billion in annual profit. * Aggressively maximized growth, profitability, customer service, and employee retention through “hands-on” management of four branches including four Managers, four Assistant Managers, and 25 employees, as well as $21 million in car inventory.



Disneyland Resort

• United States
• Entertainment
• 700 & Above Employee

• Front Desk Supervisor

  • Mar 1993 - May 1997