Experience

Providence Community Health Centers

• United States
• Medical Practices
• 100 - 200 Employee

• Senior Project Manager

  • Jan 2021 - Present



Rutter Networking Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. IT Project/Delivery Manager

  • Sep 2016 - Mar 2020

  Provide leadership and end-to-end project management for a range of complex IT projects that include Microsoft, Cisco, VMware and other technologies. Manage all internal and external project communications (resources, schedules, financials, issues, risks, project change requests and stakeholder relationships); liaise with RNT clients throughout full project life cycle to understand needs and set expectations according to statements of work. • Manage 5-15 concurrent projects while coordinating virtual teams of up to 20+ diverse specialists. • Established a project delivery framework through tools and common procedures to enable real-time communication and tracking between internal and external teams to reduce delivery times and costs. • Plan and program manage 3-10 small- to large-scale Microsoft technology projects (including Active Directory, Exchange, and Office 365) per year affecting up to 25K users. • Collaborate across 4-5 internal teams to maintain effective project governance. • Manage and gather business requirements, ensured compliance with internal procedures, executed change management, and resolved roadblocks to ensure project quality. Show less



MassDOT

• United States
• Government Administration
• 700 & Above Employee

• Sr. IT Project Manager

  • Aug 2014 - Aug 2016

  Partnered with IT Operations group to lead large scale infrastructure programs/projects throughout organization. • Interfaced with various business lines (including C-level executives) to manage a large-scale, multi-domain Active Directory migration and consolidation program impacting 5,500 users. • Orchestrated the de-fit and buildout of a new data center; managed a team of 50, liaised with 3rd party vendors to install cabling, racks, cooling, power, and more. • Assisted with buildout of Project Management Office (PMO); built new framework to standardize rules/programs for internal and external project managers across state. Show less



Sonian

• Dedham, MA

• Solutions Engineer / Consultant

  • Jan 2014 - Jul 2014

  Contracted to define/develop professional service offerings and provide project management best practices for a SaaS, e-discovery product launch and existing legacy applications. Served as sole point of contact for clients; developed implementation plans, provided status updates, fielded/escalated issues, and managed resources. • Worked with 3rd party vendor to integrate information governance software (Smart Information Server) with new SaaS. Contracted to define/develop professional service offerings and provide project management best practices for a SaaS, e-discovery product launch and existing legacy applications. Served as sole point of contact for clients; developed implementation plans, provided status updates, fielded/escalated issues, and managed resources. • Worked with 3rd party vendor to integrate information governance software (Smart Information Server) with new SaaS.



Citizens

• United States
• Banking
• 700 & Above Employee

• Group Manager Credit Services IT

  • Sep 2011 - Apr 2013

  Delivered multi-million-dollar software and infrastructure IT projects for the Credit Risk Commercial Lending Platform. Maintained, enhanced, and supported a web-based portal (CRM Dashboard) and its 10 interrelated applications supporting over 2,500 business users. • Managed 40 technicians across Business Analysis, Project Management, Development, Test and Help Desk teams. • Directed $500K – multi-million-dollar web development projects involving Microsoft .NET and SQL Server. • Responsible for the work stream ($7M) of a multi-year bank program ($130M) – integrated a new Commercial Loan system with CRM Dashboard and assisted in the management of a data conversion effort. • Migrated the CRM Dashboard front- and back-end infrastructure from physical to virtual (VMware) to reduce downtime, as well as support and data center costs, and increase readability. • Restructured/realigned teams, introduced new/enhanced existing processes to improve quality and reduce support needed. • Introduced a hybrid-Agile Project Management methodology, reducing design/development and budget impacts. Show less



Modis

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Project Manager Consultant @ Citizens Bank

  • Feb 2010 - Aug 2011

  Managed the delivery of software and infrastructure based technology projects for the Credit Risk Commercial Lending Platform. Managed the delivery of software and infrastructure based technology projects for the Credit Risk Commercial Lending Platform.



Eliassen Group

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Project Manager- Consultant

  • Feb 2009 - Jun 2009

  Directed the delivery of IT Operations initiatives as part of an overall systems upgrade program. Assessed involvement between internal resources and 3rd party providers, defined requirements, developed project plans, coordinated and monitored all activities. • Managed 3rd party vendors to facilitate the build and stand up of 15+ physical and virtual environments. • Conducted readiness reviews of systems/applications; defined new and modified existing system and application SLAs/SLOs. Technologies used: Linux, AIX, Windows 2003 Server, Oracle, Cisco, IBM, Nuance, Avaya Show less



STATE STREET BOSTON CORPORATION

• United States
• Banking
• 1 - 100 Employee

• Sr. Infrastructure Project Manager

  • Aug 2007 - Dec 2008

  Created project teams and managed activities associated with cross-department/organization-wide business and technology projects with moderate to significant risk to the organization. • Led a diverse virtual team of 20+ (including 3rd party vendors) to deploy a $1.2M enterprise infrastructure monitoring solution (Foglight) to over 800 servers for Global Link's core customer applications, databases and systems in 6 months, $50k under budget. • Co-managed and migrated a Microsoft SQL database app for international payment and settlement within a 2-month contract; delivered 1 week ahead of schedule. • Managed several web-server infrastructure and application migrations for new company-wide platforms. • Implemented 20 new physical servers and utilized Solaris Zones to create 45 new virtual servers for both Global Markets clients and internal applications. • Helped develop an Enterprise Project Management model to promote consistent methodology for organization. • Implemented a $500k in-memory database solution (Oracle Timesten) to support organization’s investment research tools. Technologies used: Sun Solaris, Linux, Windows 2000 & 2003 Server, LDAP, VMware, IBM Websphere, Microsoft IIS, Apache, Oracle, Sybase, Microsoft SQL Server, CA SiteMinder, Quest Foglight, Big Brother, NetCool, Remedy, Cisco, SAN Show less



IGT

• United Kingdom
• Software Development
• 700 & Above Employee

• Solutions / Systems Engineer

  • Jan 2006 - Dec 2006

  Provided consultation and leadership for project management teams for successful implementation planning, solution preparation, delivery, and measurement for gaming and retailer network technology projects. • Organized and managed global project teams from 5-20 people for $250K to multiple-million dollar projects. • Assisted in determining size, scope, impacts, risk, budget, and strategy of projects; presented to senior management for review. • Communicated with clients on business and technology requirements; created technical roadmaps for each project; delegated responsibilities, designed schedules, and reviewed status reports during each project phase. • Worked across account teams to ensure quality, schedule, and budget standards. Show less



IntelliReach Corporation

• Software Development
• 1 - 100 Employee

• Solutions Engineer / Manager

  • Feb 2004 - Jan 2006

  Directed full project lifecycle for email archiving solutions to help organizations quickly solve complex problems with Sarbanes-Oxley, HIPAA and SEC email regulations. • Deployed over $1M in Message Archive projects 2 weeks ahead of schedule for 3-month contract. • Managed staff of 2 and external vendors on installation, scheduling, issues, support requests and new product initiatives. • Developed field installation manuals and project checklists to cut installation time by 25%, reduce field support calls by 50%. • Reduced Technical Support cases by cross-training and developing staff on products and tools. Show less



Impact Innovation

• Business Consulting and Services
• 1 - 100 Employee

• Network Engineer

  • 2001 - 2004

  Served as Network Engineer Consultant for multiple New England area sites in a mixed Novell, NT and Cisco network environment. Provided installation, configuration, and support for all server and PC hardware and software upgrades. Administered GroupWise 5.5 mail system. Maintained and administered user and group accounts. Implemented and configured network printers and print servers; installed and tested network cable drops and modular jacks. • Deployed over $1M in Message Archive projects 2 weeks ahead of schedule for 3-month contract. • Managed staff of 2 and external vendors on installation, scheduling, issues, support requests and new product initiatives. • Developed field installation manuals and project checklists to cut installation time by 25%, reduce field support calls by 50%. • Reduced Technical Support cases by cross-training and developing staff on products and tools. Performed all regularly scheduled data backup operations. Show less



UNICOM Engineering

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Performance Engineer

  • 2000 - 2001