Bryant Ngo

Production Support Engineer 2 at Invitae
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Experience

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Production Support Engineer 2
      • Nov 2022 - Present

      Member of the laboratory operations support team working to provide support to Invitae’s highly-automated (Agilent, Hamilton, Dynamic Devices, PAA) clinical labs. Proactively and independently conduct and aid in installation, calibration, maintenance, and repair of both simple (plate sealers, x-peel) and complex (liquid handling robots) instrumentation with all work and activities documented in the company’s ticketing systems and confluence pages using GDP and detailed technical… Show more Member of the laboratory operations support team working to provide support to Invitae’s highly-automated (Agilent, Hamilton, Dynamic Devices, PAA) clinical labs. Proactively and independently conduct and aid in installation, calibration, maintenance, and repair of both simple (plate sealers, x-peel) and complex (liquid handling robots) instrumentation with all work and activities documented in the company’s ticketing systems and confluence pages using GDP and detailed technical writing. Perform root cause analysis (RCA) of diverse problems in order to identify trends and areas of improvement to the component level of instrumentation and to drive Corrective Action and Preventive Action (CAPA) efforts to improve equipment reliability and uptime. Provide first tier support via pager system for instruments not operating to specifications to resolve all hardware and software errors in a timely manner and to quality standards independently utilizing SOPs and engineering (optical, mechanical, electrical, or fluidics) fundamentals. Partner with different departments to develop of improve qualification, calibration, preventative maintenance (PM) for instruments as needed to comply with operational needs. Compile and communicate status of production line and support efforts to supervisors, leads and production lab staff. Show less Member of the laboratory operations support team working to provide support to Invitae’s highly-automated (Agilent, Hamilton, Dynamic Devices, PAA) clinical labs. Proactively and independently conduct and aid in installation, calibration, maintenance, and repair of both simple (plate sealers, x-peel) and complex (liquid handling robots) instrumentation with all work and activities documented in the company’s ticketing systems and confluence pages using GDP and detailed technical… Show more Member of the laboratory operations support team working to provide support to Invitae’s highly-automated (Agilent, Hamilton, Dynamic Devices, PAA) clinical labs. Proactively and independently conduct and aid in installation, calibration, maintenance, and repair of both simple (plate sealers, x-peel) and complex (liquid handling robots) instrumentation with all work and activities documented in the company’s ticketing systems and confluence pages using GDP and detailed technical writing. Perform root cause analysis (RCA) of diverse problems in order to identify trends and areas of improvement to the component level of instrumentation and to drive Corrective Action and Preventive Action (CAPA) efforts to improve equipment reliability and uptime. Provide first tier support via pager system for instruments not operating to specifications to resolve all hardware and software errors in a timely manner and to quality standards independently utilizing SOPs and engineering (optical, mechanical, electrical, or fluidics) fundamentals. Partner with different departments to develop of improve qualification, calibration, preventative maintenance (PM) for instruments as needed to comply with operational needs. Compile and communicate status of production line and support efforts to supervisors, leads and production lab staff. Show less

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Research Associate 2
      • Nov 2021 - Nov 2022

      Member of the Protein Engineering research team generating, testing, and optimizing novel enzymes used across multiple product portfolios: Single Cell 3’ and 5’, Single Cell Immune Profiling, and Spatial Gene Expression. Collaborated with protein engineering scientists and research associates to characterize enzyme functionality through testing the enzyme in the 10x Genomics product portfolio against a control to generate a NGS library and analyze sequencing data from the Illumina and… Show more Member of the Protein Engineering research team generating, testing, and optimizing novel enzymes used across multiple product portfolios: Single Cell 3’ and 5’, Single Cell Immune Profiling, and Spatial Gene Expression. Collaborated with protein engineering scientists and research associates to characterize enzyme functionality through testing the enzyme in the 10x Genomics product portfolio against a control to generate a NGS library and analyze sequencing data from the Illumina and PacBio sequencing platforms. Collaborated with multiple project teams to train on novel processes and stay up-to-date on rapidly optimized protocols. Established internal high-throughput enzyme screening with the Agilent Bravo liquid handling robot. The process resulted in a 3-fold increase throughput and reduced well-to-well variability through a plate-based SPRI clean up. Generated and visualized data using JMP and Loupe to present to team and cross-functional teams. Communicated cross-functionally across multiple projects and teams to discuss shifting priorities.

    • QC Associate 2
      • Jan 2021 - Nov 2021

      Member of the Quality Control operations team to support the testing of finished goods to ensure products meet specifications to be released and sold to consumers. Worked with 10x Single Cell (Gene Expression, Immune Profiling, Multiome ATAC + Gene Expression, and ATAC), 10x Spatial (Gene Expression), and 10x Single Cell Automated (Chromium Connect) technologies to create NGS libraries to be sequenced on the Illumina sequencing platform. Followed documented processes to perform… Show more Member of the Quality Control operations team to support the testing of finished goods to ensure products meet specifications to be released and sold to consumers. Worked with 10x Single Cell (Gene Expression, Immune Profiling, Multiome ATAC + Gene Expression, and ATAC), 10x Spatial (Gene Expression), and 10x Single Cell Automated (Chromium Connect) technologies to create NGS libraries to be sequenced on the Illumina sequencing platform. Followed documented processes to perform functional testing of finished goods to verify lot viability. Collaborated with research and development teams to perform validation runs of new product lines. Generated work instructions (WIs) and standard operating procedures (SOPs) for new processes and revised existing documents to better align with updated processes. Performed root cause analysis and presented data to relevant research and development teams to implement solutions for both external vendors and in-house production. Managed and operated laboratory instrumentation as outlined in WIs and SOPs.

    • United States
    • Biotechnology Research
    • 100 - 200 Employee
    • Scientist II
      • Dec 2019 - Dec 2020

      Member of the Reagent and Assay Development team with an emphasis on reagent optimization and stability to support the AVENIO Edge product. Generated NGS libraries using bulk DNA input workflows with Roche’s AVENIO ctDNA and AVENIO Tumor Tissue Analysis kits via manual and fully automated processes to be sequenced on the Illumina platform. Core member of the team that developed Roche’s AVENIO Edge automated library preparation platform. Collaborated cross-functionally… Show more Member of the Reagent and Assay Development team with an emphasis on reagent optimization and stability to support the AVENIO Edge product. Generated NGS libraries using bulk DNA input workflows with Roche’s AVENIO ctDNA and AVENIO Tumor Tissue Analysis kits via manual and fully automated processes to be sequenced on the Illumina platform. Core member of the team that developed Roche’s AVENIO Edge automated library preparation platform. Collaborated cross-functionally with automation engineers to implement and improve processes in methods for the automated platform. Led and executed stability (accelerated, manufacturing/shipping stress, real-time) and guard-banding studies for assay optimization. Visualized, analyzed and interpreted data using JMP to be presented at internal meetings. Accurately and consistently recorded experimental data in electronic lab notebooks and design history files. Show less Member of the Reagent and Assay Development team with an emphasis on reagent optimization and stability to support the AVENIO Edge product. Generated NGS libraries using bulk DNA input workflows with Roche’s AVENIO ctDNA and AVENIO Tumor Tissue Analysis kits via manual and fully automated processes to be sequenced on the Illumina platform. Core member of the team that developed Roche’s AVENIO Edge automated library preparation platform. Collaborated cross-functionally… Show more Member of the Reagent and Assay Development team with an emphasis on reagent optimization and stability to support the AVENIO Edge product. Generated NGS libraries using bulk DNA input workflows with Roche’s AVENIO ctDNA and AVENIO Tumor Tissue Analysis kits via manual and fully automated processes to be sequenced on the Illumina platform. Core member of the team that developed Roche’s AVENIO Edge automated library preparation platform. Collaborated cross-functionally with automation engineers to implement and improve processes in methods for the automated platform. Led and executed stability (accelerated, manufacturing/shipping stress, real-time) and guard-banding studies for assay optimization. Visualized, analyzed and interpreted data using JMP to be presented at internal meetings. Accurately and consistently recorded experimental data in electronic lab notebooks and design history files. Show less

    • Switzerland
    • Biotechnology Research
    • 700 & Above Employee
    • Associate Scientist Quality Control
      • May 2019 - Nov 2019

      Member of the Quality Control team supporting testing of incoming raw materials, final products, and stabilities to ensure materials and products pass specification to be released into production and shipped to consumers. Generated NGS libraries using DNA and RNA inputs via manual processing to be sequenced on the Illumina platform. Followed documented processes to perform physical inspection and relevant test procedures of incoming raw materials as well as functional testing of… Show more Member of the Quality Control team supporting testing of incoming raw materials, final products, and stabilities to ensure materials and products pass specification to be released into production and shipped to consumers. Generated NGS libraries using DNA and RNA inputs via manual processing to be sequenced on the Illumina platform. Followed documented processes to perform physical inspection and relevant test procedures of incoming raw materials as well as functional testing of finished goods to verify lot viability. Conducted real-time stability studies in accordance with SOPs. Executed root cause analysis and implemented solutions to manufacturing issues with support of Operations and R&D. Performed data analysis and generated reports. Show less Member of the Quality Control team supporting testing of incoming raw materials, final products, and stabilities to ensure materials and products pass specification to be released into production and shipped to consumers. Generated NGS libraries using DNA and RNA inputs via manual processing to be sequenced on the Illumina platform. Followed documented processes to perform physical inspection and relevant test procedures of incoming raw materials as well as functional testing of… Show more Member of the Quality Control team supporting testing of incoming raw materials, final products, and stabilities to ensure materials and products pass specification to be released into production and shipped to consumers. Generated NGS libraries using DNA and RNA inputs via manual processing to be sequenced on the Illumina platform. Followed documented processes to perform physical inspection and relevant test procedures of incoming raw materials as well as functional testing of finished goods to verify lot viability. Conducted real-time stability studies in accordance with SOPs. Executed root cause analysis and implemented solutions to manufacturing issues with support of Operations and R&D. Performed data analysis and generated reports. Show less

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Clinical Laboratory Technician II
      • Oct 2018 - May 2019

      Worked onsite at Illumina’s high-throughput genotyping laboratory, assisting licensed clinical laboratory scientist on a contracted basis. Prepared Tecan and Hamilton liquid handling robots for processing of saliva samples to DNA that can be loaded on the Illumina Infinium Beadchip Microarrays. Maintained stringent standards of quality, identifying any issues which may adversely impact the quality of test results and/or employee safety, and communicating those to the appropriate… Show more Worked onsite at Illumina’s high-throughput genotyping laboratory, assisting licensed clinical laboratory scientist on a contracted basis. Prepared Tecan and Hamilton liquid handling robots for processing of saliva samples to DNA that can be loaded on the Illumina Infinium Beadchip Microarrays. Maintained stringent standards of quality, identifying any issues which may adversely impact the quality of test results and/or employee safety, and communicating those to the appropriate management representatives as necessary for resolution. Performed equipment maintenance according to the laboratory’s SOPs. Accurately documented and maintained all records for equipment and instruments. Show less Worked onsite at Illumina’s high-throughput genotyping laboratory, assisting licensed clinical laboratory scientist on a contracted basis. Prepared Tecan and Hamilton liquid handling robots for processing of saliva samples to DNA that can be loaded on the Illumina Infinium Beadchip Microarrays. Maintained stringent standards of quality, identifying any issues which may adversely impact the quality of test results and/or employee safety, and communicating those to the appropriate… Show more Worked onsite at Illumina’s high-throughput genotyping laboratory, assisting licensed clinical laboratory scientist on a contracted basis. Prepared Tecan and Hamilton liquid handling robots for processing of saliva samples to DNA that can be loaded on the Illumina Infinium Beadchip Microarrays. Maintained stringent standards of quality, identifying any issues which may adversely impact the quality of test results and/or employee safety, and communicating those to the appropriate management representatives as necessary for resolution. Performed equipment maintenance according to the laboratory’s SOPs. Accurately documented and maintained all records for equipment and instruments. Show less

Education

  • University of California San Diego
    Bachelor of Science - BS, Pharmacological Chemistry
    2014 - 2018

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