Experience

Royal Borough of Greenwich

• United Kingdom
• Government Administration
• 700 & Above Employee

• Head of Contracts and FM

  • Jul 2020 - 3 years 6 months

• Maintenance Delivery Manager

  • Nov 2017 - Jul 2020

  Greenwich



Kier Group

• United Kingdom
• Construction
• 700 & Above Employee

• Soft Services Manager

  • Oct 2015 - Oct 2017

  Kent Responsible for managing the Soft Services provision to Kent County Council



Available for new opportunities

• Fine Art
• 200 - 300 Employee

• Looking for a New Challenge

  • Oct 2015 - Oct 2015

  Due to redundancy, Im looking for a new challenge in the South East, London Area



Interserve

• United Kingdom
• Construction
• 700 & Above Employee

• Project Manager

  • May 2015 - Oct 2015

  London, United Kingdom • Responsible for the project management of the mobilisation of soft services 17 Shopping Centres. • Including identifying staffing, equipment and consumable requirement and ensuring that everything was in place on day • Subject to Redundancy on completion of Mobilisations



Royal Mail Property & Facilities Solutions

• United Kingdom
• Facilities Services
• 300 - 400 Employee

• Head of Contract Performance

  • Jan 2012 - May 2015

  National • Annual Savings by Project Management of £4.2M • Responsible for a number of Operational Projects including: o Restructure of Cleaning Management Team o Implementation of revised cleaning productivity rates – saving £3.4M o National change of consumable dispensers • Created Business Continuity Plans • Responsible for Client liaison for Royal Mail Contract in respect of all Soft Services • Account Manager for all corporate soft services contracts including the provision… Show more • Annual Savings by Project Management of £4.2M • Responsible for a number of Operational Projects including: o Restructure of Cleaning Management Team o Implementation of revised cleaning productivity rates – saving £3.4M o National change of consumable dispensers • Created Business Continuity Plans • Responsible for Client liaison for Royal Mail Contract in respect of all Soft Services • Account Manager for all corporate soft services contracts including the provision of cleaning services to the BBC Wales and English Regions Show less



The Xenon Group

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Lecturer - Part Time

  • Apr 2009 - Apr 2013

  Leeds, United Kingdom • Lecturer in BIFM at NVQ Levels 3-6 - H&S and Finance



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Facilities Manager

  • Feb 2011 - Jan 2012

  London, United Kingdom • Annual Budget of £4.6M • Responsible for the management of 17 soft services within a prestigious Corporate Clients Global Headquarters • Management of 250 staff and direct management of 7 Senior Management Team • Responsible for transformation and improvement of services using the “Operational Excellence” model • Responsible for Annual Budget of 6m – a mixture of “cost plus” and “at risk” services

• Mobilisation Manager - DTR Project

  • May 2009 - Jan 2011

  Portsmouth, United Kingdom • Project Expected Budget £35M • Responsible for all co-ordination of the Hard and Soft FM elements of the service to the client. (Site Population 3000) • Negotiations with the client to clarify customer requirements and identify elements that differ from the clients requirements and work with the customer to identify solutions • In depth review of current level of service provided by previous contractor to identify issues on “Go Live” date • Production of process mapping for soft… Show more • Project Expected Budget £35M • Responsible for all co-ordination of the Hard and Soft FM elements of the service to the client. (Site Population 3000) • Negotiations with the client to clarify customer requirements and identify elements that differ from the clients requirements and work with the customer to identify solutions • In depth review of current level of service provided by previous contractor to identify issues on “Go Live” date • Production of process mapping for soft services • Liaison with in house Subject Matter Experts to ensure that all areas are ready for “start of service” date.

• Senior Project Manager

  • Apr 2005 - May 2009

  National • Responsible for ongoing DTR bid work creating procedures for all soft services in line with client SOR’s. • Assisting Sodexo Defence in the production of bids for RAF contracts. • Managed negotiation with contractors and the preparation of costings contributing to final designs • Responsible for calculating future budgets of £5 million including all aspects of forecast and administration • Responsible for the delivery of end to end facilities contracts and related maintenance… Show more • Responsible for ongoing DTR bid work creating procedures for all soft services in line with client SOR’s. • Assisting Sodexo Defence in the production of bids for RAF contracts. • Managed negotiation with contractors and the preparation of costings contributing to final designs • Responsible for calculating future budgets of £5 million including all aspects of forecast and administration • Responsible for the delivery of end to end facilities contracts and related maintenance services • Regularly represented the company during procurement tasks to ensure best results • Recruited, trained and motivated team members to enhance the facilities bid department • Identified new suppliers to ensure best procurement cycle to maximise profitability • Successfully ensured H&S standards maintained throughout areas of contract operation • Responsible for the coordination of all elements of a PFI tender to the Ministry of Defence • Managed site visits, writing responses to tender, selection and negotiation of contractors • Responsible for the preparation of costings, negotiating with clients and internal presentations • Key point of contact in relation to all military aspects drawing on extensive military experience • Involved in design negotiations for accommodation and training facility for 5000 personnel



Land Securities Trillium

• Business Services Manager

  • Jan 2003 - May 2006

  Newcastle upon Tyne, United Kingdom • Responsible for all aspects of facilities management to 18 government buildings / Job Centres • Appointed to oversee outsourced M&E, cleaning, FF&E, security and catering contracts • Acted as H&S Advisor responsible for all legal requirements and audits of building occupation • Nominated for two in-house awards for overall Excellence and Customer Service levels achieved • Appointed to represent the North East Region in the Companies Best Practice Committee • Responsible… Show more • Responsible for all aspects of facilities management to 18 government buildings / Job Centres • Appointed to oversee outsourced M&E, cleaning, FF&E, security and catering contracts • Acted as H&S Advisor responsible for all legal requirements and audits of building occupation • Nominated for two in-house awards for overall Excellence and Customer Service levels achieved • Appointed to represent the North East Region in the Companies Best Practice Committee • Responsible throughout the North East Region to provide advice for Fire Risk Assessments • Responsible for coordinating new legislation / projects undertaken throughout the N.E. region • Managed the installation of security card access system and trained clients • Managed training of clients in security elements of H&S, manual handling and fire & bomb wardens • Installed security card access and client training including DDA and fire legislation Show less



Mowlem Aqumen

• Services Manager

  • Jul 2001 - Apr 2003

  Newcastle upon Tyne, United Kingdom o Responsible for all aspects of facilities management to 5 large government office buildings within a single campus (accommodating 1500 staff) o Acted as H&S Advisor responsible for all legal requirements and audits of building occupation and conducted H&S Training to client staff o Successful completion of a desk rationalisation project to accommodate 400 extra staff.



Royal Air Force (RAF)

• Armed Forces
• 700 & Above Employee

• Property Manager/Personnel Administration Manager

  • Feb 1979 - Sep 2001

  Worldwide