Chris Proctor

Client Services Specialist at American Floor Mats
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Contact Information
us****@****om
(386) 825-5501
Location
Arlington, Virginia, United States, US
Languages
  • English -

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5.0

/5.0
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Colin Brooks

Chris is a manager and sales expert with the incredible ability to create a highly intelligent and effective sales team. As a networker, he knows how to seek out and find motivated individuals who can work cohesively with others. In my time working for him at Wireless Advocates, he displayed organizational, leadership, and communication skills that would later develop as skills of my own. Every daily task had clear instructions that he would personally go over with you. Chris would do any task that he expected of his team, providing one on one training for each new employee whenever asked. He adapts his training methods for each person, understanding their strengths and weaknesses. The skills that I developed under Chris helped me develop as both a salesman and individual. Chris's passion and dedication to his career and coworkers are what make him an outstanding mentor. If you are looking for an experienced, influential, and motivating leader to take an organization to new levels of success, I would highly recommend Chris.

Preston A.

Chris is was a wonderful boss while I worked with him at Wireless Advocates. He taught me great sales techniques while being understanding that what we were doing was on quite the learning curve. He never talked down to you like you were subordinate and always treated everyone like equals. As a result we had an incredibly coherent and fun team at the store. He was also understanding and empathetic when it came to scheduling conflicts and emergencies coming up. I can honestly say he's one of, if not the best boss I have ever worked for.

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Experience

    • United States
    • Textile Manufacturing
    • 1 - 100 Employee
    • Client Services Specialist
      • Jun 2021 - Present

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Sales Director
      • Sep 2016 - Mar 2020

      Delivered C-level executive support to the CEO, while overseeing day-to-day activities, such as developing marketing sales tools, designing and integrating processes / documents, conducting research, analyzing market trends, spearheading logistics operations, and preparing materials. Coached and guided staff with a focus on enhancing learning / development capabilities. ● Built sustainable relationships with customers by actively following up with clients, assessing needs, addressing concerns, resolving queries, and recommending solutions based on needs and requirements. ● Drove media outreach activities with a focus on creating positive public relations. ● Generated sales leads, prospected potential clients, performed quality assurance testing, and ensured client’s seamless experience. ● Utilized Electronic Data Interface (EDI) systems for taking and recording customer orders. ● Planned and organized company activities, such as launch parties and trade shows (CES & NAMM). Show less

    • United States
    • Wireless Services
    • 700 & Above Employee
    • Wireless Sales Manager
      • Jun 2005 - Jul 2016

      Performed a multitude of activities, such as analyzing sales data, controlling inventory levels, tracking production goals, fulfilling contractual agreements, managing potential customers, and preparing budget plans. Provided exceptional training to staff on sales growth, devised schedules, allocated tasks, and motivated employees to enhance workflow efficiency. ● Boosted business growth by spearheading sales operations, conducting P&L optimization, promoting products and services, and expanding client base through marketing tools. ● Made a major contribution in meeting and exceeding company needs by establishing a strong bench of leaders for future management assignments. ● Led and supported field level Human Resources (HR) activities, including recruiting, interviewing, paperwork completion, and initial on-boarding. ● Assisted less experienced team members with career growth opportunities, which resulted in getting two individual management promotions during tenure. ● Served as a liaison between three business partners, while ensuring smooth functioning of operations. ● Designed and implemented a field level auditing system in NE region to improve accuracy and compliance. Show less

    • Retail
    • 700 & Above Employee
    • Home Theater Specialist
      • Feb 2004 - Mar 2005

      Executed the Home Theater and Expanded Services sales objectives while providing excellent customer service. Executed the Home Theater and Expanded Services sales objectives while providing excellent customer service.

    • United States
    • Retail
    • 300 - 400 Employee
    • Assistant Store Manager
      • Jun 2003 - Feb 2004

      Drove sales and UPC (units per customer) attainment. Assisted in hiring and training of staff. Organized and maintained filing systems. Executed store design/planogram remodels. Customer service driver and problem solver. Drove sales and UPC (units per customer) attainment. Assisted in hiring and training of staff. Organized and maintained filing systems. Executed store design/planogram remodels. Customer service driver and problem solver.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2002 - Jun 2003

      Clothing sales and customer service. Customer outreach at times when specifics tasks were required. Clothing sales and customer service. Customer outreach at times when specifics tasks were required.

    • Batallion Executive Officer
      • Jun 2001 - Jun 2002

      Was in charge of accountability, logistics, operations, training and overall running of a Battalion of 250+ cadets.

    • Administrative Officer
      • Jun 2000 - Jun 2001

      Charged with all administrative duties in a 250+ cadet corps. Overhauled the organizational system to ensure inspection compliance while maintaining online Naval documentation system, NJUMS. Worked in tandem with the Supply Department in various duties.

    • United States
    • Media Production
    • 1 - 100 Employee
    • Intern
      • Jun 1998 - Aug 1998

      Assisted in documentation management and organization. Assisted in documentation management and organization.

  • Waveworks
    • Arlington, Virginia
    • Intern
      • May 1998 - Aug 1998

      Various intern duties. Prepping client welcome baskets. Helped in building a green screen film room. Making copies of pertinent documents. Shadowed professionals in various duties. Various intern duties. Prepping client welcome baskets. Helped in building a green screen film room. Making copies of pertinent documents. Shadowed professionals in various duties.

Education

  • Osbourn Park Senior High School
    1998 - 2002

Community

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