Paola Restrepo

Digital Communications Adviser at Super SA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Adelaide Area, AU
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Pippa Marrett

Paola is a professional and personable team player who produces creative, visually sophisticated communication collateral. Her approach to stakeholder management is friendly and forthright and her Change Management style mirrors her general work ethos - thorough, well thought-out and accountable.

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Credentials

  • Life Coach and NLP Practicioner
    WILD Success
    Sep, 2021
    - Nov, 2024
  • Illustrator CC 2020 Masterclass
    Udemy
    Jun, 2020
    - Nov, 2024
  • Digital Skills: Digital Marketing
    Accenture
    Apr, 2019
    - Nov, 2024
  • Google Analytics for Beginners
    Google Analytics Academy
    Oct, 2020
    - Nov, 2024

Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Digital Communications Adviser
      • Nov 2021 - Present

      • Selection and edition of images to be used on the new website and according to the Super SA brand guidelines• Publication and edition of content utilising Optimizely. This includes the verification of search and site navigation to ensure Super SA members can find content easily• Liaise with key stakeholders to ensure content approval on time• Monitor visitors’ behaviour through Monsido (heatmaps) and Google Analytics to improve website accessibility and user experience. Super SA website awards:Most Innovative Digital Experience. Asia Pacific and Japan. Issued by Optimizely · Jan 2022Gold winner - Gov Design Award 2022 (drivenxdesign.com) in the Digital Finance Category. Issued by Driven x Design award programs · Apr 2022.Website of the Year in the 2022 Financial Standard MAX Awards. Show less

    • Web Content Coordinator
      • Aug 2021 - Nov 2021

  • Graphikamente
    • Greater Adelaide Area
    • Small Business Owner
      • Jun 2020 - Present

      Developed visual concepts (logo, branding guidelines, business cards, merchandising, etc.) for: Meaningful Change Crawfords Mechanical Solutions Herbie's Warriors Dinamico, among others. Developed visual concepts (logo, branding guidelines, business cards, merchandising, etc.) for: Meaningful Change Crawfords Mechanical Solutions Herbie's Warriors Dinamico, among others.

    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Change Communications Lead (Contract role)
      • Oct 2020 - Jun 2021

      • Designed and implemented an internal communications framework, leveraging communications channels across the organisation. This included creating and delivering a weekly CEO newsletter to keep engagement and close the gap between leaders and staff. Also, recording quarterly videos to enhance culture, values and alignment with the organisation’s strategy. • Designed and updated the Council’s intranet (My New Workspaces). • Developed internal communications plans and collateral such as videos, emails and webpages to support the implementation of TimeFiler as a new system to record employees’ timesheets. • Developed effective consultation and feedback mechanisms as part of the staff engagement strategy. • Liaised with key internal sponsors and stakeholders to determine change management needs and developed targeted engagement and communication strategies accordingly. Show less

    • Australia
    • Oil and Gas
    • 700 & Above Employee
    • Communications Specialist (contract role)
      • May 2019 - May 2020

      Responsible for developing the organisational change plan and change communication materials to support a number of programs and campaigns following the Information Systems integration between Quadrant Energy and Santos. Prepared the case for change, business readiness, stakeholder analysis, and curriculum design to communicate these projects across Santos and to evaluate their effectiveness. Responsible for developing the organisational change plan and change communication materials to support a number of programs and campaigns following the Information Systems integration between Quadrant Energy and Santos. Prepared the case for change, business readiness, stakeholder analysis, and curriculum design to communicate these projects across Santos and to evaluate their effectiveness.

    • Australia
    • Beverage Manufacturing
    • Marketing Executive and PA
      • Aug 2018 - Mar 2019

      Reported to the Managing Director, I was responsible for client relationship management, updating monthly scorecards and preparing marketing communications and strategies via the website and electronic direct mails (eDMS). Reported to the Managing Director, I was responsible for client relationship management, updating monthly scorecards and preparing marketing communications and strategies via the website and electronic direct mails (eDMS).

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2017 - Feb 2018

      Responsible for ensuring customers received an outstanding user purchasing experience. In addition, managed cash handling, inventory, and assisted with store organisation and appearance. Responsible for ensuring customers received an outstanding user purchasing experience. In addition, managed cash handling, inventory, and assisted with store organisation and appearance.

    • Colombia
    • Wholesale Building Materials
    • 700 & Above Employee
    • Communications Coordinator
      • May 2014 - Mar 2015

      Sole communications professional in my business unit (Sumicol), responsible for managing internal corporate communications strategies using a variety of channels and tools to keep employees informed about how the business running and where the company was strategically directed. Sole communications professional in my business unit (Sumicol), responsible for managing internal corporate communications strategies using a variety of channels and tools to keep employees informed about how the business running and where the company was strategically directed.

    • Colombia
    • Food and Beverage Manufacturing
    • 500 - 600 Employee
    • Communications Specialist
      • 2012 - 2014

      Responsible for managing internal communication strategies, including preparing communications plans across a variety of channels and tools - i.e. Newsletters, emails, flyers, videos, town halls/events. Responsible for managing internal communication strategies, including preparing communications plans across a variety of channels and tools - i.e. Newsletters, emails, flyers, videos, town halls/events.

    • Food Production
    • 300 - 400 Employee
    • Marketing and Internal Communications Specialist
      • 2010 - 2012

      Managed the marketing strategies for the cold cuts business unit including direct brand management, media relations, corporate positioning, and internal and external advertising. Managed the marketing strategies for the cold cuts business unit including direct brand management, media relations, corporate positioning, and internal and external advertising.

    • Education Management
    • 300 - 400 Employee
    • Communications Specialist
      • Jun 2007 - Jun 2010

      Responsible for managing all internal communications for around 1,900 employees at the University. This included managing internal events, producing internal success stories of students, and managing media relations, internal and external. Responsible for managing all internal communications for around 1,900 employees at the University. This included managing internal events, producing internal success stories of students, and managing media relations, internal and external.

    • Communications Specialist
      • 2006 - 2007

      • Developed and launched integrated campaigns and websites; Coordinated with Design department about new strategies within the community including the education sector • Developed and launched integrated campaigns and websites; Coordinated with Design department about new strategies within the community including the education sector

Education

  • Universidad de Medellín
    Specialist, Marketing
    2010 - 2011
  • SPI, Melbourne (Australia)
    Advanced Diploma, Leadership and Management
    2015 - 2016
  • Universidad de Medellín
    Diploma of Adobe (Illustrator, Flash, Fireworks, Dreamweaver), Corporate Communicationes
    2006 - 2006
  • Universidad de Medellín
    Professional, Communication and Corporate Relations
    2001 - 2005

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